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Metro Garage Door Inc.
About Metro
Metro Garage Door, Inc. is a family owned and operated company. We’ve been serving the metro Atlanta area since 1992 in the garage door industry. In May 2012, Metro Garage Doors, Inc. and L&W Insulation and Fireplaces, Inc. (since 1979) joined together to add fireplace and insulation services to the company’s garage door business. Our business consists of three main areas: garage doors, fireplaces, and insulation. We offer services, repairs, replacements and installations for residential and commercial customers.
Facebook Rating
4.9
Based on 29 reviews
Metro Garage Door, Inc.
4.9
Marcus Miller
20:56 25 Jan 21
Jimmy was prompt in our service call. He installed our new opener in a timely manner explaining everything we needed to know. He assisted in programming both our vehicles to recognize our new opener. We have used Metro Garage twice and very pleased with their workmanship and professionalism.
Jennifer McClure Naczki
22:05 05 Oct 20
Thanks to Metro Garage Door and to Jake for exceptional service. Fixed a broken spring and took time to explain about the garage doors. Highly recommend. Even came out same day. Thanks again.
Sheila Phoebus Brick
17:54 26 Sep 20
We called and they were able to schedule us within 2 days. Jimmy arrived a little later than our time frame because he had gotten held up at a previous job. This happens but he still came knowing it was going to take him several hours to complete our job. He didn't leave until 8p with a smile on his face and everything completed to our satisfaction. He was Great and I will request him if needed for future work. Thank you Jimmy!!
Marion Smith
17:07 09 Jun 20
Great service from Brandon! He was very professional and timely! Will definitely use again!
Mark Fitzgerald
18:47 27 Apr 20
The tech did a great job. He was able to troubleshoot the problem in a short amount of time. He was even able to get the opener to work with the visor button in my car. He was friendly and on time and less $$ than I thought. Highly recommended.
Sean Ritchie
14:27 15 Apr 20
I usually have the need of Metro's services on our construction jobs. we had a need at home and they were right on it. Had me back up same day. Great service and Jeremy was fantastic. Highly recommend them for your needs.
Dale E. Hill
20:11 07 Jan 20
They did an excellent job of installing my garage doors and opener at a reasonable price.
Kelly Goad
20:44 04 Dec 19
They gave me a fair price on the phone and were easy to schedule a time. The repairman, Jeremy, arrived well within the 3 hour window given and was finished in no time. He explained the new door and and the warranty and made sure I was satisfied before he left. 👍🏻👍🏻👍🏻👍🏻👍🏻
Precious Hunter
20:13 03 Oct 19
The people at Metro go above and beyond, everyone that passed me asked if I had been helped Kelly is a wonderful upfront person but Jermey is my Angel on one of my worst days he showed up and out on my behalf. I am unemployed after 22yrs my plant moved to Alabama amy my husband was diagnosed with MCI early onset Dementia in June. When I say God put Angel's in our lives all I can say is Hallelujah. Thank you so much for listening and sending someone out to take care of us on top of giving me the part's we needed to fix our garage door. I will be praying for you as you pray for me. Thank you again my Angel Jermey. Love Precious and Cleo Hunter.
Carolyn Long Young
17:32 10 Sep 19
We have done business with Metro Garage Door for many years. They never disappoint. Easy to work with. They get things done, and do it right the first time. We just purchased 3 garage doors to be installed Very happy.
Vicki Copeland
17:10 05 Sep 19
We just purchased garage door openers and gas logs for our fireplace from Metro. We appreciate the time that was spent to make sure our selections were exactly what we needed and preferred. Never felt rushed or pressured. Staff was very professional and friendly. Would definitely recommend Metro Garage Door! Sales and Service top notch!
Corey Lowe
22:26 22 Aug 19
They are by far the nicest people I've ever met. They get my full support 100% and I am happy to refer EVERYONE to them!
Mitzi Blackstone
11:12 07 Aug 19
Thank you for your help with our garage door. I love it!!! I would never have picked what we did without your wonderful staff. I didn’t think I wanted windows but oh my I love them so much! Thanks for being so awesome!!
Jon D. Turpen
16:23 28 Jun 19
I scheduled a spring repair for my garage door and they stiffed the repair date. When I called them back, they said I was wrong on the scheduling. They then scheduled another date the following day and they never showed up. Their receptionist accused me of lying about the scheduled dates. Very disreputable business. I scheduled my repair with Nabors Garage Door Service.
Wayne Lanham
15:35 27 Dec 18
Metro installed a Garage door and opener on my Garage 12 x12 I must say they done a Awesome job in Woodland Alabama. Thanks very Happy with door and the service. You have a bunch of great employees.
Ronnie Crockett
17:01 14 Dec 18
My experience with Metro was exceptional. So friendly and professional. The office staff were responsive to my questions and a joy to talk to. The technician (Brandon) went above and beyond to show me all the features, programmed my car to work with the door, and even provided me of the do’ and dont’s. Top Notch! Wish every company was run like this!
Wesley Glover
20:31 05 Dec 18
Highly recommend this company!! Brandon was on time both times he came out to service each door. From the time I set up my appointment to the install. No complaints!!! Will def use again if we have any garage door issues
Sue C Stanley
14:01 26 Oct 18
Recently, the gas logs that Metro installed for me, 2 years ago, were serviced by Aaron and Ivan. They were professional and thorough, making every effort to be clean and quiet. Thank you, Metro!
Lawrence Ringer
05:25 27 Oct 17
I am one of those people that very rarely write reviews but I do read them to help me purchase things. I felt compel to write about this company. I have seem the company trucks in the Douglasville area and I gotten to the point where I needed new garage door. I gave them a call and made an appointment, I was impressed from the very beginning with the sale lady being on time and being very professional. As the order process started, I met two of the women in the office (Shea & Shun) and I was highly impressed with them as well on how they took care of my order and making sure to take care of me being a customer. Then the final nail came on the day of installation. This guy name(Tom) came to my house bright and early and completely blew me away. He was very efficient and knew his business. I am 100% satisfied and would highly recommend Metro Garage Doors to anyone who is in need of their services, Great job Metro and Mr. Tom.
Pat Lynch
17:44 21 Apr 17
Great help from the staff to assit in purchasing a set of torsion springs to replace one broken spring and the other aging one. Gavin gave me some great tips on technique for removal and replacement of the springs. They even let me borrow the torsion spring winding bar tools to do the job safely. it's good to be able to spend my money locally and get this kind of service when there is so much temptation to buy things online.
Jeff Helms
01:00 19 Apr 17
Krissy came and answered all of my questions about insulation and explained the entire process. The installer came when he said he would and completed the job in one day. Space was actually cleaner than before he started! He is the tall guy with the beard in the back row of their picture here on Facebook. Super friendly and very courteous. They also installed my garage doors a few years back but never consider them for insulation until a friend recommended them. I HIGHLY recommend them for your Garge door or insulation needs.Thanks Metro!Jeff Helms
Robert Philpot
22:28 18 Apr 17
Super fast service reasonably priced and every part of the service was very professional.
Cindy Pocali
15:45 21 Mar 17
Such an important part of the overall look of the house. Great explanation of differences in doors. Seamless, detailed installation. Soooo quiet!
Joey Jordan Bragg
02:15 16 Sep 16
Fast, courteous & professional all the while being affordable! I finding a great local business!
Taylor Condon
16:16 05 Dec 13
Amazing people and incredibly hard workers! I wouldn't choose anyone else.
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Google Rating
4.9
Based on 438 reviews
Metro Garage Door, Inc.
4.9
Taylor Edwards
12:22 07 May 21
Excellent service by Jake. He quickly solved the problem with my garage door and made some adjustments to make it quieter. I highly recommend.
Elisa Jackson
23:23 06 May 21
Cathy Ragland
20:17 06 May 21
On 05/03/21, we had our annual Garage Door Maintenance done by Metro Garage Doors. Their Tech, Jimmy Smith, did a great job checking everything to make sure it was working properly. He checked, tightened & lubricated everything that needed it. Our door is so quiet going up & down now. We appreciate Jimmy’s diligence in doing a great job.
Eric Landry
13:53 06 May 21
Once again Jimmy came to the rescue. He has such great customer service and a pleasure to have. He does really great work and he is my go to guy for any repairs that may but hopefully not to soon. Thanks again Jimmy for such great customer service.Jamerica Landry
Bill Carroll
13:20 05 May 21
Jimmy was professional and completed the work in short order plus answered all questions.
Michele Lee
18:09 04 May 21
Great customer service with friendly technicians.
Jason Dubroc
16:01 04 May 21
Jimmy knocked it out of the park with attitude and customer service
Robin Jones
20:17 03 May 21
Jimmy Smith is such a nce man. Need to have more empoyees like him. He's a guy who truly loves his job.
Jerriod Allen
18:44 03 May 21
Jimmy was absolutely amazing!!! Came and diagnosed the problem and fixed it in less than 20 minutes. I have a 3 car garage here had to work on 2 of them. Had great conversation and made sure I understood everything he did. I wish he did other things I would've hired him to do it on the spot. Did I mention he was amazing yet?!
Linnette Boor
15:26 30 Apr 21
Gregory Pierre
01:20 30 Apr 21
Jimmy Smith (Residential Tech) was polite and punctual with our appointment to repair our garage door. He did an exceptional job explaining to us what he was going to do to repair the door and went above and beyond in ensuring the door’s proper function and integrity post-repair. I would definitely consider seeking his assistance again in the future should it be needed and recommend him to my neighbors as well as the general population. Jimmy is a valuable technician and metro garage doors, inc. is lucky to have him. Thank you.
Tim Carder
23:03 29 Apr 21
The technician, Jimmy, worked late to make sure that our garage door was repaired without further delay. He quickly diagnosed the problem, repaired it, and then gave the door system a "tune-up." As a result the door operates more smoothly and quietly. I really can't say enough good things about this business and the people who work there.
John Campbell
12:17 29 Apr 21
Jake is amazing!
David Stalings
19:19 28 Apr 21
Jimmy Smith was amazing. He fixed all my doors. Explained how to adjust them and keep them lubed for a smooth operation.
Alex A.R.
17:20 28 Apr 21
Jimmy was on-time, quick to resolve the door issues and provided valuable tips on its maintenance.
Sally C Hackney
00:41 28 Apr 21
Jimmy Smith just left our residence. He was friendly and really knew his job. He is a true asset to your company and my husband and I would recommend Jimmy and your company to everyone. 150% professional.
cynthia leonard
16:34 20 Apr 21
We were having issues with our garage not opening. The tech that came out was Jimmy Smith. Jimmy introduced hisself and was very pleasant. He explained to me to me what the problem was and why the door was not working. Jimmy got the job done! Thank you for your pleasant personality Jimmy.
Stuart Kone
18:02 14 Apr 21
Jimmy S. service was excellent. Suggested an upgraded door spring and he completed the replacement quickly. Highly recommend Metro!
Rolande Champagne
14:58 14 Apr 21
Jimmy did a great job! He was very professional and friendly! We would definitely recommend Metro garage for garage door repairs & installation.
Ben Lambert
00:31 14 Apr 21
Jimmy did a great job coming by late to fix our garage door
M-Series Yanna
00:49 10 Apr 21
I want to thank metro garage doors for installing my garage door today . And Jimmy came by and did a good job was fast , positive attitude the best tech ever I would most definitely like for him to install my garage doors if anything happens thanks 😊
jeremiah leggett
20:15 09 Apr 21
Jimmy did a great job on garage door springs and general check up, very friendly great attitude overall good experience
Alix Robinson
00:38 09 Apr 21
Customer service is top notch! Service is excellent! They go above and beyond! Really great rates! If you’re looking for a garage service company, look no further!!!
Robert Hines
22:27 08 Apr 21
We would definitely recommend Metro for your garage door repairs. Jimmy Smith was very knowledgeable and he knew the problem with our door right away. He was so pleasant and followed all the safely protocols. We enjoyed his visit and we will ask for Jimmy if we have any issues in the future. The price for a house calI I felt was fair. Jimmy arrived within the time slot that was given me when I asked for service.
Dawg Fan89
17:15 08 Apr 21
Jimmy did a great job of servicing my garage doors. He was very professional and friendly!
essbeeach
14:53 08 Apr 21
Great experience all around. Had my garage doors serviced and am very pleased. Very satisfied!
Connie Conner
22:56 07 Apr 21
Jimmy was great! He was able to repair my garage door I thought would have to be replaced. He was very professional with a great sense of humor. I also greatly appreciated his wearing a mask and social distancing!
Lee Stanley
22:42 07 Apr 21
Jimmy did a great job repairing my garage door today. Thanks!
Steven Wilson
20:18 07 Apr 21
Jimmy came to install some bracing on our doors. He was super nice, courteous, did the job right, and efficiently! Make sure you ask for Jimmy!
Walter Sullivan
19:57 07 Apr 21
Jimmy came in a timely fashion. He did an awesome job. I will continue toCall on them!
Marco Evans
19:48 07 Apr 21
Lane Godfrey
23:29 06 Apr 21
Jimmy came out and fixed our garage doors and did a fine job explaining everything.
Angela Godfrey
23:28 06 Apr 21
Jimmy came out and fixed both our garage doors and did a great job. He was courteous and knowledgeable
Lynette Duffy
16:49 06 Apr 21
Very professional and courteous. My technician was very patient when explaining the functionality of my new garage door opener.
Jeff Rowell
01:30 06 Apr 21
Jimmy did a great job and explained everything well. Highly recommend!
john teague
22:31 05 Apr 21
Jimmy was great excellent service and very knowledgeable and friendly. He even replaced the battery in the remote opener. Thanks jimmy
Darius Hodge
14:30 05 Apr 21
Jake was very professional and thorough with the needs of our garage door repair. We appreciate the timely service. Highly recommend Metro for garage door repair.
Winston Canady
11:21 05 Apr 21
Jimmy came to my home for my garage repair. He was personable and knowledgeable. He took time to explain and answer every question we had. I would definitely recommend Metro to friends and family based on the excellent service we received from Jimmy.
Talethia Williams
11:39 01 Apr 21
Jimmy was great! He followed all safety protocols- wearing mask, social distancing, using hand sanitizer! He was very professional and knowledgeable, great personality- I will request him for all future needs! 😊
Buffy Christie
22:17 31 Mar 21
Jimmy Smith @ Metro is awesome. Friendly and informative! Thank you
Ron Matthews
11:35 31 Mar 21
Great experience. Jimmy did an excellent job .
Charles Pierson
22:01 30 Mar 21
Jimmy the technician did a fantastic job fixing my garage door issues and he was very professional,curtious, and informative as well as being a cool& fun guy👍
Scott Nelson
20:02 30 Mar 21
Very happy with the service call. Jimmy did an excellent job very fast.
Kesha Walker
18:29 30 Mar 21
Jimmy was very professional and polite. Complete job timely and accurately. I would call Metro Garage out again and refer to all friends and family.
Regina Warren
14:12 29 Mar 21
Jimmy did a great job in servicing our garage door.
Jason Hatfield
02:02 26 Mar 21
Archia Owens
20:48 25 Mar 21
Arthur McCoy
16:39 25 Mar 21
Jimmy was outstanding. Metro Garage has a new customer for the long term! Jimmy’s personality is upbeat and funny! He treats you with respect and does the job exceptionally well!!! My wife and I are so pleased!!!
Jo Collier
19:14 24 Mar 21
Jimmy came out and he was a cool cat. He was friendly and knowledgeable. He gave me great recommendations. A lot of personality! I will be calling back for services.
Timothy Wood
18:09 24 Mar 21
Mr J Smith has a great attitude very helpfuls send me him anything thanks
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Contact Metro
- Phone770-281-4480
- Address12871 Veterans Memorial Highway
Douglasville, GA 30134