Garage Door Repair Atlanta

Metro Garage Door Inc.

770-281-4480

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12871 Veterans Memorial Highway, Douglasville, GA 30134

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You are here: Home / FIREPLACES

FIREPLACES

Residential Fireplaces & Gas Logs

Click here to read about the Frequently Asked Questions

While the Metro Atlanta area may be known for its warmth and moderate temperatures, it can get very cold! Fireplaces are not only functional, but can be stunning architectural details, adding to the warmth and glow of your home. They also add value to your home. If you are not sure which fireplace is right for you, contact us today and we can help.

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    Fireplace & Gas Log Options

    • Gas Logs
    • Vented Fireplaces
    • Vent Free Fireplaces
    • Wood Burning
    • Electric
    • Outdoor/Patio
    • Accessories
    • Mantels
    • Marble & Granite Surrounds
    • Chimney Caps

     

    Fireplace & Gas Logs Experts in Atlanta GA – Metro Garage Door

    Call Metro Garage Door for a fireplace or gas logs installation or repair quote in metro Atlanta area.


    FAQs – Frequently Asked Questions related to Fireplaces and Gas Logs

    1. Do I need to service my gas fireplace?
    2. What kind of service is recommended for my gas fireplace?
    3. Can I complete my own service my gas fireplace?
    4. Are gas fireplace technicians really certified in the industry?
    5. What kind of gas fireplaces are there?
    6. What are the different types of gas logs?
    7. Sand pan burner – what is that?
    8. Is it normal for the wall above my fireplace to get hot?
    9. Why does the glass get black on my fireplace?
    10. I’ve noticed a white film on my fireplace glass – is that normal?
    11. In order to use my gas logs, should the damper be open?
    12. Does it matter what kind of gas logs I purchase for my fireplace?
    13. Can I purchase a Remote Control for my fireplace?
    14. I’ve noticed rust inside of my gas fireplace – is this normal?
    15. Does it mean that I have a gas fireplace if I have a gas log lighter.
    16. Is a chimney necessary to have a gas fireplace?

    1. Do I need to service my gas fireplace?

    YES! Most gas fireplace manufacturers recommend an annual inspection and cleaning. Dust, dirt, and insects can all clog up gas fireplaces. This may cause the fireplace to burn inefficiently. Loose wire connections can also affect the way your fireplace performs. Gaskets can erode which may allow carbon monoxide to leak into your home. An annual service of your gas fireplace can help correct and prevent these type of problems.

    2. What kind of service is recommended for my gas fireplace?

    This depends on the type of gas fireplace your home has.

    Our general service removes everything on the inside of the combustion chamber. The pilot and the burners are inspected and cleaned. Then, the fireplace box is vacuumed. Also, the fireplace burners and logs are thoroughly cleaned. All safety switches are checked to make sure they are working properly. Then, everything is put back together in working order. We will clean the glass doors.  If applicable, the pilot light is then lit and tested. The entire fireplace system is monitored to confirm that everything is working correctly together.

    3. Can I complete my own service my gas fireplace?

    Yes.  There are a few things that you can do yourself.

    Clean glass doors once a month.  Failing to clean in a timely manner will cause your glass to become permanently cloudy.

    Check the gaskets, wing nuts, and bolts on the glass door once a month.  If it is cracked or missing pieces, it should be replaced immediately. Loose seals can allow carbon monoxide to enter your home.

    Check the outside vent. Make sure there are no leaves or debris in the vent.  If there are any damages,  replace the vent kit.

    4. Are gas fireplace technicians really certified in the industry?

    Yes.  This certification comes from gas fireplace manufacturers.  Ask your technician about his or her certification and factory-training.

    5. What kind of gas fireplaces are there?

    Direct Vent, B-Vent, Vent-less, and Log Sets. Within each one of these main groups, there are several different types of fireplaces.

    6. What are the different types of gas logs?

    Vented and Unvented.

    7. Sand pan burner – what is that?

    A Sand Pan Burner is a vented set of gas logs. It’s one of the most realistic gas log options.  These types of log use a metal pan and sand to create the flames when the gas is turned on.  The damper should be opened when using this type of logs.  This type creates carbon residues but gives it a real fire look.

    8. Is it normal for the wall above my fireplace to get hot?

    Yes.  Direct-Vent and Vent-less types will allow the wall to get very hot.  A decorative type of gas fireplace will create temperatures of 117 degrees higher than your room temperature.

    9. Why does the glass get black on my fireplace?

    The carbon buildup on the glass will occur based on the burning of the flames. Some buildup is naturally expected.  If you have excessive buildup, there may be a problem.  Your unit needs to be inspected.

    10.  I’ve noticed a white film on my fireplace glass – is that normal?

    During the first use of your new fireplace, the initial burn can create that white film.  Also, the film can occur as a by-product of burning liquid propane (L.P.) gas.  Also, by dust and dirt burning, it can also leave a film on the glass. The white film should be easily cleaned off.

    11. In order to use my gas logs, should the damper be open?

    This depends on the type of gas logs your home has. Yes, it is required to be open with a Sand Pan Burner. No, if you have a set of vent-less logs.

    12. Does it matter what kind of gas logs I purchase for my fireplace?

    Yes it does matter.  The logs and burner were specifically designed and tested to work in combination with each other. Changing the parts without professional help, could result in damage to your fireplace. If you have gas logs, then you may be able to buy replacement logs or a new set.  Check with your fireplace professional.

    13.  Can I purchase a Remote Control for my fireplace?

    This depends on the type of fireplace your home has.  Yes, if you have a millivolt system.  No, if you have a one-stage valve system.  If you are not sure, contact us and we can help you determine the answer.

    14. I’ve noticed rust inside of my gas fireplace – is this normal?

    Water vapor is a by-product of gas combustion. Most of it will evaporate.  But, if some remains this can cause rust to develop.  If you find rust, you can sand off the rust and paint with a heat-resistant paint. If left unchecked, your gas fireplace can rust through.  This is unsafe since carbon monoxide and other fumes can leak into your home.

    15.  Does it mean that I have a gas fireplace if I have a gas log lighter.

    No. A Log Lighter is used to start a natural wood fire. But, you can have your masonry fireplace converted to a gas fireplace easily.

    16. Is a chimney necessary to have a gas fireplace?

    No, Not necessarily.  Options include direct vent gas fireplaces, B-vent gas fireplace or unvented gas logs.

    Direct Vent gas fireplaces vent directly through a wall or out the roof. They do not affect the indoor air quality.

    B-Vent gas fireplace must be vented vertically through either a chimney or out the roof. These are not as efficient as Direct Vent Fireplaces.

    Unvented Gas Logs utilize new burner technology and a high burn temperature to keep the carbon monoxide levels down to an acceptable level.

    Makes and Models

    Sassafras

    Foothills

    Google Rating
    4.9
    Based on 424 reviews
    Metro Garage Door, Inc.
    Metro Garage Door, Inc.
    4.9
    cynthia leonard
    cynthia leonard
    16:34 20 Apr 21
    We were having issues with our garage not opening. The tech that came out was Jimmy Smith. Jimmy introduced hisself and was very pleasant. He explained to me to me what the problem was and why the door was not working. Jimmy got the job done! Thank you for your pleasant personality Jimmy.
    Stuart Kone
    Stuart Kone
    18:02 14 Apr 21
    Jimmy S. service was excellent. Suggested an upgraded door spring and he completed the replacement quickly. Highly recommend Metro!
    Rolande Champagne
    Rolande Champagne
    14:58 14 Apr 21
    Jimmy did a great job! He was very professional and friendly! We would definitely recommend Metro garage for garage door repairs & installation.
    Ben Lambert
    Ben Lambert
    00:31 14 Apr 21
    Jimmy did a great job coming by late to fix our garage door
    M-Series Yanna
    M-Series Yanna
    00:49 10 Apr 21
    I want to thank metro garage doors for installing my garage door today . And Jimmy came by and did a good job was fast , positive attitude the best tech ever I would most definitely like for him to install my garage doors if anything happens thanks 😊
    jeremiah leggett
    jeremiah leggett
    20:15 09 Apr 21
    Jimmy did a great job on garage door springs and general check up, very friendly great attitude overall good experience
    Alix Robinson
    Alix Robinson
    00:38 09 Apr 21
    Customer service is top notch! Service is excellent! They go above and beyond! Really great rates! If you’re looking for a garage service company, look no further!!!
    Robert Hines
    Robert Hines
    22:27 08 Apr 21
    We would definitely recommend Metro for your garage door repairs. Jimmy Smith was very knowledgeable and he knew the problem with our door right away. He was so pleasant and followed all the safely protocols. We enjoyed his visit and we will ask for Jimmy if we have any issues in the future. The price for a house calI I felt was fair. Jimmy arrived within the time slot that was given me when I asked for service.
    Dawg Fan89
    Dawg Fan89
    17:15 08 Apr 21
    Jimmy did a great job of servicing my garage doors. He was very professional and friendly!
    essbeeach
    essbeeach
    14:53 08 Apr 21
    Great experience all around. Had my garage doors serviced and am very pleased. Very satisfied!
    Connie Conner
    Connie Conner
    22:56 07 Apr 21
    Jimmy was great! He was able to repair my garage door I thought would have to be replaced. He was very professional with a great sense of humor. I also greatly appreciated his wearing a mask and social distancing!
    Lee Stanley
    Lee Stanley
    22:42 07 Apr 21
    Jimmy did a great job repairing my garage door today. Thanks!
    Steven Wilson
    Steven Wilson
    20:18 07 Apr 21
    Jimmy came to install some bracing on our doors. He was super nice, courteous, did the job right, and efficiently! Make sure you ask for Jimmy!
    Walter Sullivan
    Walter Sullivan
    19:57 07 Apr 21
    Jimmy came in a timely fashion. He did an awesome job. I will continue toCall on them!
    Marco Evans
    Marco Evans
    19:48 07 Apr 21
    Lane Godfrey
    Lane Godfrey
    23:29 06 Apr 21
    Jimmy came out and fixed our garage doors and did a fine job explaining everything.
    Angela Godfrey
    Angela Godfrey
    23:28 06 Apr 21
    Jimmy came out and fixed both our garage doors and did a great job. He was courteous and knowledgeable
    Lynette Duffy
    Lynette Duffy
    16:49 06 Apr 21
    Very professional and courteous. My technician was very patient when explaining the functionality of my new garage door opener.
    Jeff Rowell
    Jeff Rowell
    01:30 06 Apr 21
    Jimmy did a great job and explained everything well. Highly recommend!
    john teague
    john teague
    22:31 05 Apr 21
    Jimmy was great excellent service and very knowledgeable and friendly. He even replaced the battery in the remote opener. Thanks jimmy
    Darius Hodge
    Darius Hodge
    14:30 05 Apr 21
    Jake was very professional and thorough with the needs of our garage door repair. We appreciate the timely service. Highly recommend Metro for garage door repair.
    Winston Canady
    Winston Canady
    11:21 05 Apr 21
    Jimmy came to my home for my garage repair. He was personable and knowledgeable. He took time to explain and answer every question we had. I would definitely recommend Metro to friends and family based on the excellent service we received from Jimmy.
    Eric Landry
    Eric Landry
    13:30 01 Apr 21
    Jimmy service was excellent and such a nice person with a wonderful personality. I am very satisfied with the service Jimmy provided today. If needed again for service Jimmy would be my first call. Thanks.Jamerica Landry
    Talethia Williams
    Talethia Williams
    11:39 01 Apr 21
    Jimmy was great! He followed all safety protocols- wearing mask, social distancing, using hand sanitizer! He was very professional and knowledgeable, great personality- I will request him for all future needs! 😊
    Buffy Christie
    Buffy Christie
    22:17 31 Mar 21
    Jimmy Smith @ Metro is awesome. Friendly and informative! Thank you
    Ron Matthews
    Ron Matthews
    11:35 31 Mar 21
    Great experience. Jimmy did an excellent job .
    Charles Pierson
    Charles Pierson
    22:01 30 Mar 21
    Jimmy the technician did a fantastic job fixing my garage door issues and he was very professional,curtious, and informative as well as being a cool& fun guy👍
    Scott Nelson
    Scott Nelson
    20:02 30 Mar 21
    Very happy with the service call. Jimmy did an excellent job very fast.
    Kesha Walker
    Kesha Walker
    18:29 30 Mar 21
    Jimmy was very professional and polite. Complete job timely and accurately. I would call Metro Garage out again and refer to all friends and family.
    Regina Warren
    Regina Warren
    14:12 29 Mar 21
    Jimmy did a great job in servicing our garage door.
    Jason Hatfield
    Jason Hatfield
    02:02 26 Mar 21
    Archia Owens
    Archia Owens
    20:48 25 Mar 21
    Arthur McCoy
    Arthur McCoy
    16:39 25 Mar 21
    Jimmy was outstanding. Metro Garage has a new customer for the long term! Jimmy’s personality is upbeat and funny! He treats you with respect and does the job exceptionally well!!! My wife and I are so pleased!!!
    Jo Collier
    Jo Collier
    19:14 24 Mar 21
    Jimmy came out and he was a cool cat. He was friendly and knowledgeable. He gave me great recommendations. A lot of personality! I will be calling back for services.
    Timothy Wood
    Timothy Wood
    18:09 24 Mar 21
    Mr J Smith has a great attitude very helpfuls send me him anything thanks
    Luke Pair
    Luke Pair
    20:57 23 Mar 21
    I had a spring issue with my garage and they sent Jake out who did a great job fixing it in a very timely manner.
    Jamaiqanq Morris
    Jamaiqanq Morris
    15:50 22 Mar 21
    Jimmy S came out on time, got the work done and was extremely helpful and professional. Will use him of anything ever goes wrong again!
    Takiyah McDowell
    Takiyah McDowell
    13:39 22 Mar 21
    The tech Jimmy Smith, was knowledgeable and pleasant. Thank you for your service!
    Leslie Hilderbrand
    Leslie Hilderbrand
    22:24 19 Mar 21
    We had an appointment Wednesday for 2-6. The tech called at 6:30, but I had left my phone at home while I went to church, so I didn’t get the call. My daughter had made the service call and gave her number as the contact. She was home Wednesday evening, but the tech never called her phone.Thursday morning we rescheduled for Friday 12-4. I called office at 3:30 to see if the tech was close. She said we were next and the tech got to our home about 5:45.The tech was Jimmy and although he ran late, he had a great personality and was very personable. He did a good job fixing the door and we hope not to close the door on any more grills!
    Drew Coleman
    Drew Coleman
    19:59 19 Mar 21
    Dr Richard La Fleur
    Dr Richard La Fleur
    22:30 18 Mar 21
    Today Jimmy installed a new garage door opener for me and he went above and beyond with the install. He was personable and friendly and was a great example of customer service. Metro Garage Doors will has earned ALL my garage doors business.Thanks Jimmy!
    Cynthia Jackson
    Cynthia Jackson
    09:20 18 Mar 21
    Ronald C. helped me with a cracked window in my garage door and he was great! Ronald was knowledgeable, efficient, worked quickly, was friendly, and also assisted me in programming my garage door opener to my vehicle. I highly recommend this company for your garage door needs!
    Ken Wrixon
    Ken Wrixon
    23:17 15 Mar 21
    Jimmy came out and replaced the trim around all 3 Garage Doors and the strip on the bottom of the doorsHe did a fantastic job
    Gutter Master Roofing & Construction Company
    Gutter Master Roofing & Construction Company
    00:26 13 Mar 21
    Jimmy was at my house to do a garage door repair for me, while he was attempting to repair my Garage door he kept finding parts that either needed to be replaced or will be needing replaced very soon. We had just bought this house 6 months ago so I never had any idea how old the opener was. He told me at least 20 years old. He suggested to me that I should go ahead and purchase a new one, since fixing the old one would cost just a little less than a new one.Being a business owner here in Douglasville for 28 years I totally respected Jimmy opinion and went ahead and told him to install a new one.This man had to drive back to his office and get a new one and drive back to my home and install it.Metro garage doors needs to really appreciate this Gentleman as a employee. I could only wish my employees could be this positive as he is.I totally want to say great job Jimmy and if you ever need a job call me.Rush N Cindy Perry
    ricky foster
    ricky foster
    19:43 10 Mar 21
    Had the pleasure of meeting Jimmy Smith yesterday as he installed new garage door opener...This guy is awesome...Very professional and outgoing personality...People like Jimmy make companies great...Will recommend Metro Garage to everyone I know...Everyone that works there is a joy to deal with...Hats off to Metro and all employee’s
    Paula Waddle
    Paula Waddle
    14:32 06 Mar 21
    The technician ( Jimmy) promptly arrived at my house on 5 March 21, and was very professional, polite and provided very informative information regarding my garage door problem and fixed it in a reasonable amount of time. KUDOS to Jimmy and Metro Garage Door, you have a great employee!!
    Unique Wright
    Unique Wright
    01:42 06 Mar 21
    I called Metro Garage Doors to install a garage door opener and spoke with Kelly. She was very informative and give lots of suggestions. I ultimately ended up going with the Liftmaster. Jimmy came to install it and he was great. He was very polite and even cracked a few jokes. Jimmy installed the opener REALLY fast. When he was done, he showed me how to work it and told me the app I needed to download to use my phone to control the garage door. Jimmy even offered to help me sync everything to my phone. He was patient and I didn’t feel rushed a all. I totally wish I could give 10🌟
    london boyce
    london boyce
    22:32 02 Mar 21
    Today Jimmy came to my house to fix my garage door he was safe wearing a mask and all the proper gear asked me about the issues and began to work and did a great job i am very pleased with the customer service and the mindfulness to wear a mask the whole time he completed the door. I will recommend this company to my neighbors and tell the to ask for jimmy an outstanding man and outstanding company. Thank you from the Boyce family.
    Brown Brown
    Brown Brown
    18:05 02 Mar 21
    Metro garage is great, Jimmy was outstanding, on time and very professional, I even bought some additional hardware and had it placed on my garage doors, I’ll be calling them for their PM program and any future garage needs, thanks Jimmy for a job well done!!!
    Nicole Walker
    Nicole Walker
    16:00 02 Mar 21
    We called Metro Garage and receive an appointment within 3 working days. Jimmy called, provided his ETA and arrived as scheduled. Extremely professional and friendly with a great sense of humor. He made great recommendations and fixed other issues he noticed besides the gararge door spring he was replacing. Because of great workmanship from people like Jimmy, this is our 3rd time using Metro Garage.
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    Facebook Rating
    4.9
    Based on 29 reviews
    Metro Garage Door, Inc.
    Metro Garage Door, Inc.
    4.9
    Michelle Brown Volk
    Michelle Brown Volk
    12:07 05 Mar 21
    Excellent customer service and installation!! I highly recommend.
    Marcus Miller
    Marcus Miller
    20:56 25 Jan 21
    Jimmy was prompt in our service call. He installed our new opener in a timely manner explaining everything we needed to know. He assisted in programming both our vehicles to recognize our new opener. We have used Metro Garage twice and very pleased with their workmanship and professionalism.
    Jennifer McClure Naczki
    Jennifer McClure Naczki
    22:05 05 Oct 20
    Thanks to Metro Garage Door and to Jake for exceptional service. Fixed a broken spring and took time to explain about the garage doors. Highly recommend. Even came out same day. Thanks again.
    Sheila Phoebus Brick
    Sheila Phoebus Brick
    17:54 26 Sep 20
    We called and they were able to schedule us within 2 days. Jimmy arrived a little later than our time frame because he had gotten held up at a previous job. This happens but he still came knowing it was going to take him several hours to complete our job. He didn't leave until 8p with a smile on his face and everything completed to our satisfaction. He was Great and I will request him if needed for future work. Thank you Jimmy!!
    Marion Smith
    Marion Smith
    17:07 09 Jun 20
    Great service from Brandon! He was very professional and timely! Will definitely use again!
    Mark Fitzgerald
    Mark Fitzgerald
    18:47 27 Apr 20
    The tech did a great job. He was able to troubleshoot the problem in a short amount of time. He was even able to get the opener to work with the visor button in my car. He was friendly and on time and less $$ than I thought. Highly recommended.
    Sean Ritchie
    Sean Ritchie
    14:27 15 Apr 20
    I usually have the need of Metro's services on our construction jobs. we had a need at home and they were right on it. Had me back up same day. Great service and Jeremy was fantastic. Highly recommend them for your needs.
    Taylor L John
    Taylor L John
    14:50 13 Apr 20
    Excellent work and awesome serviceman
    Dale E. Hill
    Dale E. Hill
    20:11 07 Jan 20
    They did an excellent job of installing my garage doors and opener at a reasonable price.
    Kelly Goad
    Kelly Goad
    20:44 04 Dec 19
    They gave me a fair price on the phone and were easy to schedule a time. The repairman, Jeremy, arrived well within the 3 hour window given and was finished in no time. He explained the new door and and the warranty and made sure I was satisfied before he left. 👍🏻👍🏻👍🏻👍🏻👍🏻
    Dusty Gordon
    Dusty Gordon
    20:27 16 Oct 19
    Mark and Jeremy took care of my garage door springs. Top knotch!
    Precious Hunter
    Precious Hunter
    20:13 03 Oct 19
    The people at Metro go above and beyond, everyone that passed me asked if I had been helped Kelly is a wonderful upfront person but Jermey is my Angel on one of my worst days he showed up and out on my behalf. I am unemployed after 22yrs my plant moved to Alabama amy my husband was diagnosed with MCI early onset Dementia in June. When I say God put Angel's in our lives all I can say is Hallelujah. Thank you so much for listening and sending someone out to take care of us on top of giving me the part's we needed to fix our garage door. I will be praying for you as you pray for me. Thank you again my Angel Jermey. Love Precious and Cleo Hunter.
    Allen Taylor
    Allen Taylor
    23:03 11 Sep 19
    Great people and great service!
    Carolyn Long Young
    Carolyn Long Young
    17:32 10 Sep 19
    We have done business with Metro Garage Door for many years. They never disappoint. Easy to work with. They get things done, and do it right the first time. We just purchased 3 garage doors to be installed Very happy.
    Vicki Copeland
    Vicki Copeland
    17:10 05 Sep 19
    We just purchased garage door openers and gas logs for our fireplace from Metro. We appreciate the time that was spent to make sure our selections were exactly what we needed and preferred. Never felt rushed or pressured. Staff was very professional and friendly. Would definitely recommend Metro Garage Door! Sales and Service top notch!
    Corey Lowe
    Corey Lowe
    22:26 22 Aug 19
    They are by far the nicest people I've ever met. They get my full support 100% and I am happy to refer EVERYONE to them!
    Mitzi Blackstone
    Mitzi Blackstone
    11:12 07 Aug 19
    Thank you for your help with our garage door. I love it!!! I would never have picked what we did without your wonderful staff. I didn’t think I wanted windows but oh my I love them so much! Thanks for being so awesome!!
    Jon D. Turpen
    Jon D. Turpen
    16:23 28 Jun 19
    I scheduled a spring repair for my garage door and they stiffed the repair date. When I called them back, they said I was wrong on the scheduling. They then scheduled another date the following day and they never showed up. Their receptionist accused me of lying about the scheduled dates. Very disreputable business. I scheduled my repair with Nabors Garage Door Service.
    Wayne Lanham
    Wayne Lanham
    15:35 27 Dec 18
    Metro installed a Garage door and opener on my Garage 12 x12 I must say they done a Awesome job in Woodland Alabama. Thanks very Happy with door and the service. You have a bunch of great employees.
    Austin Dillard
    Austin Dillard
    04:27 20 Dec 18
    There the best installers you’ll ever meet and see
    Ronnie Crockett
    Ronnie Crockett
    17:01 14 Dec 18
    My experience with Metro was exceptional. So friendly and professional. The office staff were responsive to my questions and a joy to talk to. The technician (Brandon) went above and beyond to show me all the features, programmed my car to work with the door, and even provided me of the do’ and dont’s. Top Notch! Wish every company was run like this!
    Wesley Glover
    Wesley Glover
    20:31 05 Dec 18
    Highly recommend this company!! Brandon was on time both times he came out to service each door. From the time I set up my appointment to the install. No complaints!!! Will def use again if we have any garage door issues
    Sue C Stanley
    Sue C Stanley
    14:01 26 Oct 18
    Recently, the gas logs that Metro installed for me, 2 years ago, were serviced by Aaron and Ivan. They were professional and thorough, making every effort to be clean and quiet. Thank you, Metro!
    Gary Martin
    Gary Martin
    17:47 01 Nov 17
    Lawrence Ringer
    Lawrence Ringer
    05:25 27 Oct 17
    I am one of those people that very rarely write reviews but I do read them to help me purchase things. I felt compel to write about this company. I have seem the company trucks in the Douglasville area and I gotten to the point where I needed new garage door. I gave them a call and made an appointment, I was impressed from the very beginning with the sale lady being on time and being very professional. As the order process started, I met two of the women in the office (Shea & Shun) and I was highly impressed with them as well on how they took care of my order and making sure to take care of me being a customer. Then the final nail came on the day of installation. This guy name(Tom) came to my house bright and early and completely blew me away. He was very efficient and knew his business. I am 100% satisfied and would highly recommend Metro Garage Doors to anyone who is in need of their services, Great job Metro and Mr. Tom.
    Jessica Archey
    Jessica Archey
    13:09 23 May 17
    Pat Lynch
    Pat Lynch
    17:44 21 Apr 17
    Great help from the staff to assit in purchasing a set of torsion springs to replace one broken spring and the other aging one. Gavin gave me some great tips on technique for removal and replacement of the springs. They even let me borrow the torsion spring winding bar tools to do the job safely. it's good to be able to spend my money locally and get this kind of service when there is so much temptation to buy things online.
    Jeff Helms
    Jeff Helms
    01:00 19 Apr 17
    Krissy came and answered all of my questions about insulation and explained the entire process. The installer came when he said he would and completed the job in one day. Space was actually cleaner than before he started! He is the tall guy with the beard in the back row of their picture here on Facebook. Super friendly and very courteous. They also installed my garage doors a few years back but never consider them for insulation until a friend recommended them. I HIGHLY recommend them for your Garge door or insulation needs.Thanks Metro!Jeff Helms
    Robert Philpot
    Robert Philpot
    22:28 18 Apr 17
    Super fast service reasonably priced and every part of the service was very professional.
    Cindy Pocali
    Cindy Pocali
    15:45 21 Mar 17
    Such an important part of the overall look of the house. Great explanation of differences in doors. Seamless, detailed installation. Soooo quiet!
    Joey Jordan Bragg
    Joey Jordan Bragg
    02:15 16 Sep 16
    Fast, courteous & professional all the while being affordable! I finding a great local business!
    Jessica Brennan
    Jessica Brennan
    19:32 19 Aug 14
    Excellent prices, people, and service! I highly recommend them!
    Corey Townsend
    Corey Townsend
    20:20 26 Jun 14
    Metro installed a new door for me today. FANTASTIC job! Thanks guys!
    Cindy Warnock Treadwell
    Cindy Warnock Treadwell
    14:10 10 Mar 14
    u hiring
    Scott Worthan
    Scott Worthan
    18:53 30 Dec 13
    Ryan Kennedy
    Ryan Kennedy
    23:19 06 Dec 13
    Taylor Condon
    Taylor Condon
    16:16 05 Dec 13
    Amazing people and incredibly hard workers! I wouldn't choose anyone else.
    Jennifer Rychlik
    Jennifer Rychlik
    14:04 10 Oct 13
    Randy Parks
    Randy Parks
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    About Metro

    Metro Garage Door, Inc. is a family owned and operated company. We’ve been serving the metro Atlanta area since 1992 in the garage door industry. In May 2012, Metro Garage Doors, Inc. and L&W Insulation and Fireplaces, Inc. (since 1979) joined together to add fireplace and insulation services to the company’s garage door business. Our business consists of three main areas: garage doors, fireplaces, and insulation. We offer services, repairs, replacements and installations for residential and commercial customers.

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    Facebook Rating
    4.9
    Based on 29 reviews
    Metro Garage Door, Inc.
    Metro Garage Door, Inc.
    4.9
    Michelle Brown Volk
    Michelle Brown Volk
    12:07 05 Mar 21
    Excellent customer service and installation!! I highly recommend.
    Marcus Miller
    Marcus Miller
    20:56 25 Jan 21
    Jimmy was prompt in our service call. He installed our new opener in a timely manner explaining everything we needed to know. He assisted in programming both our vehicles to recognize our new opener. We have used Metro Garage twice and very pleased with their workmanship and professionalism.
    Jennifer McClure Naczki
    Jennifer McClure Naczki
    22:05 05 Oct 20
    Thanks to Metro Garage Door and to Jake for exceptional service. Fixed a broken spring and took time to explain about the garage doors. Highly recommend. Even came out same day. Thanks again.
    Sheila Phoebus Brick
    Sheila Phoebus Brick
    17:54 26 Sep 20
    We called and they were able to schedule us within 2 days. Jimmy arrived a little later than our time frame because he had gotten held up at a previous job. This happens but he still came knowing it was going to take him several hours to complete our job. He didn't leave until 8p with a smile on his face and everything completed to our satisfaction. He was Great and I will request him if needed for future work. Thank you Jimmy!!
    Marion Smith
    Marion Smith
    17:07 09 Jun 20
    Great service from Brandon! He was very professional and timely! Will definitely use again!
    Mark Fitzgerald
    Mark Fitzgerald
    18:47 27 Apr 20
    The tech did a great job. He was able to troubleshoot the problem in a short amount of time. He was even able to get the opener to work with the visor button in my car. He was friendly and on time and less $$ than I thought. Highly recommended.
    Sean Ritchie
    Sean Ritchie
    14:27 15 Apr 20
    I usually have the need of Metro's services on our construction jobs. we had a need at home and they were right on it. Had me back up same day. Great service and Jeremy was fantastic. Highly recommend them for your needs.
    Taylor L John
    Taylor L John
    14:50 13 Apr 20
    Excellent work and awesome serviceman
    Dale E. Hill
    Dale E. Hill
    20:11 07 Jan 20
    They did an excellent job of installing my garage doors and opener at a reasonable price.
    Kelly Goad
    Kelly Goad
    20:44 04 Dec 19
    They gave me a fair price on the phone and were easy to schedule a time. The repairman, Jeremy, arrived well within the 3 hour window given and was finished in no time. He explained the new door and and the warranty and made sure I was satisfied before he left. 👍🏻👍🏻👍🏻👍🏻👍🏻
    Dusty Gordon
    Dusty Gordon
    20:27 16 Oct 19
    Mark and Jeremy took care of my garage door springs. Top knotch!
    Precious Hunter
    Precious Hunter
    20:13 03 Oct 19
    The people at Metro go above and beyond, everyone that passed me asked if I had been helped Kelly is a wonderful upfront person but Jermey is my Angel on one of my worst days he showed up and out on my behalf. I am unemployed after 22yrs my plant moved to Alabama amy my husband was diagnosed with MCI early onset Dementia in June. When I say God put Angel's in our lives all I can say is Hallelujah. Thank you so much for listening and sending someone out to take care of us on top of giving me the part's we needed to fix our garage door. I will be praying for you as you pray for me. Thank you again my Angel Jermey. Love Precious and Cleo Hunter.
    Allen Taylor
    Allen Taylor
    23:03 11 Sep 19
    Great people and great service!
    Carolyn Long Young
    Carolyn Long Young
    17:32 10 Sep 19
    We have done business with Metro Garage Door for many years. They never disappoint. Easy to work with. They get things done, and do it right the first time. We just purchased 3 garage doors to be installed Very happy.
    Vicki Copeland
    Vicki Copeland
    17:10 05 Sep 19
    We just purchased garage door openers and gas logs for our fireplace from Metro. We appreciate the time that was spent to make sure our selections were exactly what we needed and preferred. Never felt rushed or pressured. Staff was very professional and friendly. Would definitely recommend Metro Garage Door! Sales and Service top notch!
    Corey Lowe
    Corey Lowe
    22:26 22 Aug 19
    They are by far the nicest people I've ever met. They get my full support 100% and I am happy to refer EVERYONE to them!
    Mitzi Blackstone
    Mitzi Blackstone
    11:12 07 Aug 19
    Thank you for your help with our garage door. I love it!!! I would never have picked what we did without your wonderful staff. I didn’t think I wanted windows but oh my I love them so much! Thanks for being so awesome!!
    Jon D. Turpen
    Jon D. Turpen
    16:23 28 Jun 19
    I scheduled a spring repair for my garage door and they stiffed the repair date. When I called them back, they said I was wrong on the scheduling. They then scheduled another date the following day and they never showed up. Their receptionist accused me of lying about the scheduled dates. Very disreputable business. I scheduled my repair with Nabors Garage Door Service.
    Wayne Lanham
    Wayne Lanham
    15:35 27 Dec 18
    Metro installed a Garage door and opener on my Garage 12 x12 I must say they done a Awesome job in Woodland Alabama. Thanks very Happy with door and the service. You have a bunch of great employees.
    Austin Dillard
    Austin Dillard
    04:27 20 Dec 18
    There the best installers you’ll ever meet and see
    Ronnie Crockett
    Ronnie Crockett
    17:01 14 Dec 18
    My experience with Metro was exceptional. So friendly and professional. The office staff were responsive to my questions and a joy to talk to. The technician (Brandon) went above and beyond to show me all the features, programmed my car to work with the door, and even provided me of the do’ and dont’s. Top Notch! Wish every company was run like this!
    Wesley Glover
    Wesley Glover
    20:31 05 Dec 18
    Highly recommend this company!! Brandon was on time both times he came out to service each door. From the time I set up my appointment to the install. No complaints!!! Will def use again if we have any garage door issues
    Sue C Stanley
    Sue C Stanley
    14:01 26 Oct 18
    Recently, the gas logs that Metro installed for me, 2 years ago, were serviced by Aaron and Ivan. They were professional and thorough, making every effort to be clean and quiet. Thank you, Metro!
    Gary Martin
    Gary Martin
    17:47 01 Nov 17
    Lawrence Ringer
    Lawrence Ringer
    05:25 27 Oct 17
    I am one of those people that very rarely write reviews but I do read them to help me purchase things. I felt compel to write about this company. I have seem the company trucks in the Douglasville area and I gotten to the point where I needed new garage door. I gave them a call and made an appointment, I was impressed from the very beginning with the sale lady being on time and being very professional. As the order process started, I met two of the women in the office (Shea & Shun) and I was highly impressed with them as well on how they took care of my order and making sure to take care of me being a customer. Then the final nail came on the day of installation. This guy name(Tom) came to my house bright and early and completely blew me away. He was very efficient and knew his business. I am 100% satisfied and would highly recommend Metro Garage Doors to anyone who is in need of their services, Great job Metro and Mr. Tom.
    Jessica Archey
    Jessica Archey
    13:09 23 May 17
    Pat Lynch
    Pat Lynch
    17:44 21 Apr 17
    Great help from the staff to assit in purchasing a set of torsion springs to replace one broken spring and the other aging one. Gavin gave me some great tips on technique for removal and replacement of the springs. They even let me borrow the torsion spring winding bar tools to do the job safely. it's good to be able to spend my money locally and get this kind of service when there is so much temptation to buy things online.
    Jeff Helms
    Jeff Helms
    01:00 19 Apr 17
    Krissy came and answered all of my questions about insulation and explained the entire process. The installer came when he said he would and completed the job in one day. Space was actually cleaner than before he started! He is the tall guy with the beard in the back row of their picture here on Facebook. Super friendly and very courteous. They also installed my garage doors a few years back but never consider them for insulation until a friend recommended them. I HIGHLY recommend them for your Garge door or insulation needs.Thanks Metro!Jeff Helms
    Robert Philpot
    Robert Philpot
    22:28 18 Apr 17
    Super fast service reasonably priced and every part of the service was very professional.
    Cindy Pocali
    Cindy Pocali
    15:45 21 Mar 17
    Such an important part of the overall look of the house. Great explanation of differences in doors. Seamless, detailed installation. Soooo quiet!
    Joey Jordan Bragg
    Joey Jordan Bragg
    02:15 16 Sep 16
    Fast, courteous & professional all the while being affordable! I finding a great local business!
    Jessica Brennan
    Jessica Brennan
    19:32 19 Aug 14
    Excellent prices, people, and service! I highly recommend them!
    Corey Townsend
    Corey Townsend
    20:20 26 Jun 14
    Metro installed a new door for me today. FANTASTIC job! Thanks guys!
    Cindy Warnock Treadwell
    Cindy Warnock Treadwell
    14:10 10 Mar 14
    u hiring
    Scott Worthan
    Scott Worthan
    18:53 30 Dec 13
    Ryan Kennedy
    Ryan Kennedy
    23:19 06 Dec 13
    Taylor Condon
    Taylor Condon
    16:16 05 Dec 13
    Amazing people and incredibly hard workers! I wouldn't choose anyone else.
    Jennifer Rychlik
    Jennifer Rychlik
    14:04 10 Oct 13
    Randy Parks
    Randy Parks
    17:38 23 Aug 13
    Wayne Thompson Jr.
    Wayne Thompson Jr.
    16:51 04 Aug 13
    See all reviewsWrite a review
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    Google Rating
    4.9
    Based on 424 reviews
    Metro Garage Door, Inc.
    Metro Garage Door, Inc.
    4.9
    cynthia leonard
    cynthia leonard
    16:34 20 Apr 21
    We were having issues with our garage not opening. The tech that came out was Jimmy Smith. Jimmy introduced hisself and was very pleasant. He explained to me to me what the problem was and why the door was not working. Jimmy got the job done! Thank you for your pleasant personality Jimmy.
    Stuart Kone
    Stuart Kone
    18:02 14 Apr 21
    Jimmy S. service was excellent. Suggested an upgraded door spring and he completed the replacement quickly. Highly recommend Metro!
    Rolande Champagne
    Rolande Champagne
    14:58 14 Apr 21
    Jimmy did a great job! He was very professional and friendly! We would definitely recommend Metro garage for garage door repairs & installation.
    Ben Lambert
    Ben Lambert
    00:31 14 Apr 21
    Jimmy did a great job coming by late to fix our garage door
    M-Series Yanna
    M-Series Yanna
    00:49 10 Apr 21
    I want to thank metro garage doors for installing my garage door today . And Jimmy came by and did a good job was fast , positive attitude the best tech ever I would most definitely like for him to install my garage doors if anything happens thanks 😊
    jeremiah leggett
    jeremiah leggett
    20:15 09 Apr 21
    Jimmy did a great job on garage door springs and general check up, very friendly great attitude overall good experience
    Alix Robinson
    Alix Robinson
    00:38 09 Apr 21
    Customer service is top notch! Service is excellent! They go above and beyond! Really great rates! If you’re looking for a garage service company, look no further!!!
    Robert Hines
    Robert Hines
    22:27 08 Apr 21
    We would definitely recommend Metro for your garage door repairs. Jimmy Smith was very knowledgeable and he knew the problem with our door right away. He was so pleasant and followed all the safely protocols. We enjoyed his visit and we will ask for Jimmy if we have any issues in the future. The price for a house calI I felt was fair. Jimmy arrived within the time slot that was given me when I asked for service.
    Dawg Fan89
    Dawg Fan89
    17:15 08 Apr 21
    Jimmy did a great job of servicing my garage doors. He was very professional and friendly!
    essbeeach
    essbeeach
    14:53 08 Apr 21
    Great experience all around. Had my garage doors serviced and am very pleased. Very satisfied!
    Connie Conner
    Connie Conner
    22:56 07 Apr 21
    Jimmy was great! He was able to repair my garage door I thought would have to be replaced. He was very professional with a great sense of humor. I also greatly appreciated his wearing a mask and social distancing!
    Lee Stanley
    Lee Stanley
    22:42 07 Apr 21
    Jimmy did a great job repairing my garage door today. Thanks!
    Steven Wilson
    Steven Wilson
    20:18 07 Apr 21
    Jimmy came to install some bracing on our doors. He was super nice, courteous, did the job right, and efficiently! Make sure you ask for Jimmy!
    Walter Sullivan
    Walter Sullivan
    19:57 07 Apr 21
    Jimmy came in a timely fashion. He did an awesome job. I will continue toCall on them!
    Marco Evans
    Marco Evans
    19:48 07 Apr 21
    Lane Godfrey
    Lane Godfrey
    23:29 06 Apr 21
    Jimmy came out and fixed our garage doors and did a fine job explaining everything.
    Angela Godfrey
    Angela Godfrey
    23:28 06 Apr 21
    Jimmy came out and fixed both our garage doors and did a great job. He was courteous and knowledgeable
    Lynette Duffy
    Lynette Duffy
    16:49 06 Apr 21
    Very professional and courteous. My technician was very patient when explaining the functionality of my new garage door opener.
    Jeff Rowell
    Jeff Rowell
    01:30 06 Apr 21
    Jimmy did a great job and explained everything well. Highly recommend!
    john teague
    john teague
    22:31 05 Apr 21
    Jimmy was great excellent service and very knowledgeable and friendly. He even replaced the battery in the remote opener. Thanks jimmy
    Darius Hodge
    Darius Hodge
    14:30 05 Apr 21
    Jake was very professional and thorough with the needs of our garage door repair. We appreciate the timely service. Highly recommend Metro for garage door repair.
    Winston Canady
    Winston Canady
    11:21 05 Apr 21
    Jimmy came to my home for my garage repair. He was personable and knowledgeable. He took time to explain and answer every question we had. I would definitely recommend Metro to friends and family based on the excellent service we received from Jimmy.
    Eric Landry
    Eric Landry
    13:30 01 Apr 21
    Jimmy service was excellent and such a nice person with a wonderful personality. I am very satisfied with the service Jimmy provided today. If needed again for service Jimmy would be my first call. Thanks.Jamerica Landry
    Talethia Williams
    Talethia Williams
    11:39 01 Apr 21
    Jimmy was great! He followed all safety protocols- wearing mask, social distancing, using hand sanitizer! He was very professional and knowledgeable, great personality- I will request him for all future needs! 😊
    Buffy Christie
    Buffy Christie
    22:17 31 Mar 21
    Jimmy Smith @ Metro is awesome. Friendly and informative! Thank you
    Ron Matthews
    Ron Matthews
    11:35 31 Mar 21
    Great experience. Jimmy did an excellent job .
    Charles Pierson
    Charles Pierson
    22:01 30 Mar 21
    Jimmy the technician did a fantastic job fixing my garage door issues and he was very professional,curtious, and informative as well as being a cool& fun guy👍
    Scott Nelson
    Scott Nelson
    20:02 30 Mar 21
    Very happy with the service call. Jimmy did an excellent job very fast.
    Kesha Walker
    Kesha Walker
    18:29 30 Mar 21
    Jimmy was very professional and polite. Complete job timely and accurately. I would call Metro Garage out again and refer to all friends and family.
    Regina Warren
    Regina Warren
    14:12 29 Mar 21
    Jimmy did a great job in servicing our garage door.
    Jason Hatfield
    Jason Hatfield
    02:02 26 Mar 21
    Archia Owens
    Archia Owens
    20:48 25 Mar 21
    Arthur McCoy
    Arthur McCoy
    16:39 25 Mar 21
    Jimmy was outstanding. Metro Garage has a new customer for the long term! Jimmy’s personality is upbeat and funny! He treats you with respect and does the job exceptionally well!!! My wife and I are so pleased!!!
    Jo Collier
    Jo Collier
    19:14 24 Mar 21
    Jimmy came out and he was a cool cat. He was friendly and knowledgeable. He gave me great recommendations. A lot of personality! I will be calling back for services.
    Timothy Wood
    Timothy Wood
    18:09 24 Mar 21
    Mr J Smith has a great attitude very helpfuls send me him anything thanks
    Luke Pair
    Luke Pair
    20:57 23 Mar 21
    I had a spring issue with my garage and they sent Jake out who did a great job fixing it in a very timely manner.
    Jamaiqanq Morris
    Jamaiqanq Morris
    15:50 22 Mar 21
    Jimmy S came out on time, got the work done and was extremely helpful and professional. Will use him of anything ever goes wrong again!
    Takiyah McDowell
    Takiyah McDowell
    13:39 22 Mar 21
    The tech Jimmy Smith, was knowledgeable and pleasant. Thank you for your service!
    Leslie Hilderbrand
    Leslie Hilderbrand
    22:24 19 Mar 21
    We had an appointment Wednesday for 2-6. The tech called at 6:30, but I had left my phone at home while I went to church, so I didn’t get the call. My daughter had made the service call and gave her number as the contact. She was home Wednesday evening, but the tech never called her phone.Thursday morning we rescheduled for Friday 12-4. I called office at 3:30 to see if the tech was close. She said we were next and the tech got to our home about 5:45.The tech was Jimmy and although he ran late, he had a great personality and was very personable. He did a good job fixing the door and we hope not to close the door on any more grills!
    Drew Coleman
    Drew Coleman
    19:59 19 Mar 21
    Dr Richard La Fleur
    Dr Richard La Fleur
    22:30 18 Mar 21
    Today Jimmy installed a new garage door opener for me and he went above and beyond with the install. He was personable and friendly and was a great example of customer service. Metro Garage Doors will has earned ALL my garage doors business.Thanks Jimmy!
    Cynthia Jackson
    Cynthia Jackson
    09:20 18 Mar 21
    Ronald C. helped me with a cracked window in my garage door and he was great! Ronald was knowledgeable, efficient, worked quickly, was friendly, and also assisted me in programming my garage door opener to my vehicle. I highly recommend this company for your garage door needs!
    Ken Wrixon
    Ken Wrixon
    23:17 15 Mar 21
    Jimmy came out and replaced the trim around all 3 Garage Doors and the strip on the bottom of the doorsHe did a fantastic job
    Gutter Master Roofing & Construction Company
    Gutter Master Roofing & Construction Company
    00:26 13 Mar 21
    Jimmy was at my house to do a garage door repair for me, while he was attempting to repair my Garage door he kept finding parts that either needed to be replaced or will be needing replaced very soon. We had just bought this house 6 months ago so I never had any idea how old the opener was. He told me at least 20 years old. He suggested to me that I should go ahead and purchase a new one, since fixing the old one would cost just a little less than a new one.Being a business owner here in Douglasville for 28 years I totally respected Jimmy opinion and went ahead and told him to install a new one.This man had to drive back to his office and get a new one and drive back to my home and install it.Metro garage doors needs to really appreciate this Gentleman as a employee. I could only wish my employees could be this positive as he is.I totally want to say great job Jimmy and if you ever need a job call me.Rush N Cindy Perry
    ricky foster
    ricky foster
    19:43 10 Mar 21
    Had the pleasure of meeting Jimmy Smith yesterday as he installed new garage door opener...This guy is awesome...Very professional and outgoing personality...People like Jimmy make companies great...Will recommend Metro Garage to everyone I know...Everyone that works there is a joy to deal with...Hats off to Metro and all employee’s
    Paula Waddle
    Paula Waddle
    14:32 06 Mar 21
    The technician ( Jimmy) promptly arrived at my house on 5 March 21, and was very professional, polite and provided very informative information regarding my garage door problem and fixed it in a reasonable amount of time. KUDOS to Jimmy and Metro Garage Door, you have a great employee!!
    Unique Wright
    Unique Wright
    01:42 06 Mar 21
    I called Metro Garage Doors to install a garage door opener and spoke with Kelly. She was very informative and give lots of suggestions. I ultimately ended up going with the Liftmaster. Jimmy came to install it and he was great. He was very polite and even cracked a few jokes. Jimmy installed the opener REALLY fast. When he was done, he showed me how to work it and told me the app I needed to download to use my phone to control the garage door. Jimmy even offered to help me sync everything to my phone. He was patient and I didn’t feel rushed a all. I totally wish I could give 10🌟
    london boyce
    london boyce
    22:32 02 Mar 21
    Today Jimmy came to my house to fix my garage door he was safe wearing a mask and all the proper gear asked me about the issues and began to work and did a great job i am very pleased with the customer service and the mindfulness to wear a mask the whole time he completed the door. I will recommend this company to my neighbors and tell the to ask for jimmy an outstanding man and outstanding company. Thank you from the Boyce family.
    Brown Brown
    Brown Brown
    18:05 02 Mar 21
    Metro garage is great, Jimmy was outstanding, on time and very professional, I even bought some additional hardware and had it placed on my garage doors, I’ll be calling them for their PM program and any future garage needs, thanks Jimmy for a job well done!!!
    Nicole Walker
    Nicole Walker
    16:00 02 Mar 21
    We called Metro Garage and receive an appointment within 3 working days. Jimmy called, provided his ETA and arrived as scheduled. Extremely professional and friendly with a great sense of humor. He made great recommendations and fixed other issues he noticed besides the gararge door spring he was replacing. Because of great workmanship from people like Jimmy, this is our 3rd time using Metro Garage.
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    • Phone
      770-281-4480
    • Address
      12871 Veterans Memorial Highway
      Douglasville, GA 30134
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    Metro Garage Door, Inc. | 12871 Veterans Memorial Highway, Douglasville, GA 30134 | 770-281-4480 | Fax: 770-489-9259

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