Metro Garage Door, Inc.
By Phone: 770-281-4480
By Mail:
12871 Veterans Memorial Highway
Douglasville, GA 30134
Office Hours:
Monday through Friday
7:00 am – 5:00 pm
Online: Fill out the form below to contact us.
Metro Garage Door Inc.
About Metro
Metro Garage Door, Inc. is a family owned and operated company. We’ve been serving the metro Atlanta area since 1992 in the garage door industry. In May 2012, Metro Garage Doors, Inc. and L&W Insulation and Fireplaces, Inc. (since 1979) joined together to add fireplace and insulation services to the company’s garage door business. Our business consists of three main areas: garage doors, fireplaces, and insulation. We offer services, repairs, replacements and installations for residential and commercial customers.
Facebook Rating
4.8
Based on 30 reviews
Metro Garage Door, Inc.
4.8
Marcus Miller
20:56 25 Jan 21
Jimmy was prompt in our service call. He installed our new opener in a timely manner explaining everything we needed to know. He assisted in programming both our vehicles to recognize our new opener. We have used Metro Garage twice and very pleased with their workmanship and professionalism.
Jennifer McClure Naczki
22:05 05 Oct 20
Thanks to Metro Garage Door and to Jake for exceptional service. Fixed a broken spring and took time to explain about the garage doors. Highly recommend. Even came out same day. Thanks again.
Sheila Phoebus Brick
17:54 26 Sep 20
We called and they were able to schedule us within 2 days. Jimmy arrived a little later than our time frame because he had gotten held up at a previous job. This happens but he still came knowing it was going to take him several hours to complete our job. He didn't leave until 8p with a smile on his face and everything completed to our satisfaction. He was Great and I will request him if needed for future work. Thank you Jimmy!!
Marion Smith
17:07 09 Jun 20
Great service from Brandon! He was very professional and timely! Will definitely use again!
Mark Fitzgerald
18:47 27 Apr 20
The tech did a great job. He was able to troubleshoot the problem in a short amount of time. He was even able to get the opener to work with the visor button in my car. He was friendly and on time and less $$ than I thought. Highly recommended.
Sean Ritchie
14:27 15 Apr 20
I usually have the need of Metro's services on our construction jobs. we had a need at home and they were right on it. Had me back up same day. Great service and Jeremy was fantastic. Highly recommend them for your needs.
Dale E. Hill
20:11 07 Jan 20
They did an excellent job of installing my garage doors and opener at a reasonable price.
Kelly Goad
20:44 04 Dec 19
They gave me a fair price on the phone and were easy to schedule a time. The repairman, Jeremy, arrived well within the 3 hour window given and was finished in no time. He explained the new door and and the warranty and made sure I was satisfied before he left. 👍🏻👍🏻👍🏻👍🏻👍🏻
Precious Hunter
20:13 03 Oct 19
The people at Metro go above and beyond, everyone that passed me asked if I had been helped Kelly is a wonderful upfront person but Jermey is my Angel on one of my worst days he showed up and out on my behalf. I am unemployed after 22yrs my plant moved to Alabama amy my husband was diagnosed with MCI early onset Dementia in June. When I say God put Angel's in our lives all I can say is Hallelujah. Thank you so much for listening and sending someone out to take care of us on top of giving me the part's we needed to fix our garage door. I will be praying for you as you pray for me. Thank you again my Angel Jermey. Love Precious and Cleo Hunter.
Carolyn Long Young
17:32 10 Sep 19
We have done business with Metro Garage Door for many years. They never disappoint. Easy to work with. They get things done, and do it right the first time. We just purchased 3 garage doors to be installed Very happy.
Vicki Copeland
17:10 05 Sep 19
We just purchased garage door openers and gas logs for our fireplace from Metro. We appreciate the time that was spent to make sure our selections were exactly what we needed and preferred. Never felt rushed or pressured. Staff was very professional and friendly. Would definitely recommend Metro Garage Door! Sales and Service top notch!
Corey Lowe
22:26 22 Aug 19
They are by far the nicest people I've ever met. They get my full support 100% and I am happy to refer EVERYONE to them!
Mitzi Blackstone
11:12 07 Aug 19
Thank you for your help with our garage door. I love it!!! I would never have picked what we did without your wonderful staff. I didn’t think I wanted windows but oh my I love them so much! Thanks for being so awesome!!
Jon D. Turpen
16:23 28 Jun 19
I scheduled a spring repair for my garage door and they stiffed the repair date. When I called them back, they said I was wrong on the scheduling. They then scheduled another date the following day and they never showed up. Their receptionist accused me of lying about the scheduled dates. Very disreputable business. I scheduled my repair with Nabors Garage Door Service.
Wayne Lanham
15:35 27 Dec 18
Metro installed a Garage door and opener on my Garage 12 x12 I must say they done a Awesome job in Woodland Alabama. Thanks very Happy with door and the service. You have a bunch of great employees.
Ronnie Crockett
17:01 14 Dec 18
My experience with Metro was exceptional. So friendly and professional. The office staff were responsive to my questions and a joy to talk to. The technician (Brandon) went above and beyond to show me all the features, programmed my car to work with the door, and even provided me of the do’ and dont’s. Top Notch! Wish every company was run like this!
Wesley Glover
20:31 05 Dec 18
Highly recommend this company!! Brandon was on time both times he came out to service each door. From the time I set up my appointment to the install. No complaints!!! Will def use again if we have any garage door issues
Rebecca Smith
15:33 31 Oct 18
Off to a terrible start! Ordered a quote, paid in full within 30 minutes of Mark writing the quote. He advised that the install would be Friday of that week. Said I’d receive a call to schedule time and perhaps move it up since it was a “local” job and simple install. Today is Wednesday (job was ordered and paid Monday), never received a call to schedule the job so I called. Transferred twice only to hear that no one recalls the Friday promise desire it being said in front of me and my contractors. Now the install is pushed out! Nice of metro to halt work on my job site simply because they shuffle paperwork around for 72 hours and didn’t get it scheduled when it was ordered. I’ll pay more for better service elsewhere! Very disappointed! Terrible communication.
Sue C Stanley
14:01 26 Oct 18
Recently, the gas logs that Metro installed for me, 2 years ago, were serviced by Aaron and Ivan. They were professional and thorough, making every effort to be clean and quiet. Thank you, Metro!
Lawrence Ringer
05:25 27 Oct 17
I am one of those people that very rarely write reviews but I do read them to help me purchase things. I felt compel to write about this company. I have seem the company trucks in the Douglasville area and I gotten to the point where I needed new garage door. I gave them a call and made an appointment, I was impressed from the very beginning with the sale lady being on time and being very professional. As the order process started, I met two of the women in the office (Shea & Shun) and I was highly impressed with them as well on how they took care of my order and making sure to take care of me being a customer. Then the final nail came on the day of installation. This guy name(Tom) came to my house bright and early and completely blew me away. He was very efficient and knew his business. I am 100% satisfied and would highly recommend Metro Garage Doors to anyone who is in need of their services, Great job Metro and Mr. Tom.
Pat Lynch
17:44 21 Apr 17
Great help from the staff to assit in purchasing a set of torsion springs to replace one broken spring and the other aging one. Gavin gave me some great tips on technique for removal and replacement of the springs. They even let me borrow the torsion spring winding bar tools to do the job safely. it's good to be able to spend my money locally and get this kind of service when there is so much temptation to buy things online.
Jeff Helms
01:00 19 Apr 17
Krissy came and answered all of my questions about insulation and explained the entire process. The installer came when he said he would and completed the job in one day. Space was actually cleaner than before he started! He is the tall guy with the beard in the back row of their picture here on Facebook. Super friendly and very courteous. They also installed my garage doors a few years back but never consider them for insulation until a friend recommended them. I HIGHLY recommend them for your Garge door or insulation needs.Thanks Metro!Jeff Helms
Robert Philpot
22:28 18 Apr 17
Super fast service reasonably priced and every part of the service was very professional.
Cindy Pocali
15:45 21 Mar 17
Such an important part of the overall look of the house. Great explanation of differences in doors. Seamless, detailed installation. Soooo quiet!
Joey Jordan Bragg
02:15 16 Sep 16
Fast, courteous & professional all the while being affordable! I finding a great local business!
Taylor Condon
16:16 05 Dec 13
Amazing people and incredibly hard workers! I wouldn't choose anyone else.
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Google Rating
4.8
Based on 378 reviews
Metro Garage Door, Inc.
4.8
london boyce
22:32 02 Mar 21
Today Jimmy came to my house to fix my garage door he was safe wearing a mask and all the proper gear asked me about the issues and began to work and did a great job i am very pleased with the customer service and the mindfulness to wear a mask the whole time he completed the door. I will recommend this company to my neighbors and tell the to ask for jimmy an outstanding man and outstanding company. Thank you from the Boyce family.
Brown Brown
18:05 02 Mar 21
Metro garage is great, Jimmy was outstanding, on time and very professional, I even bought some additional hardware and had it placed on my garage doors, I’ll be calling them for their PM program and any future garage needs, thanks Jimmy for a job well done!!!
Nicole Walker
16:00 02 Mar 21
We called Metro Garage and receive an appointment within 3 working days. Jimmy called, provided his ETA and arrived as scheduled. Extremely professional and friendly with a great sense of humor. He made great recommendations and fixed other issues he noticed besides the gararge door spring he was replacing. Because of great workmanship from people like Jimmy, this is our 3rd time using Metro Garage.
John Pratcher
21:17 01 Mar 21
I received quality service from the person sent to service my garage door. After doing my research and having someone come out and basically mislead me and almost get me to pay an enormous price for service, it was nice to get what I paid for. Thank you Mr. Jimmy!
Lafaithiar Sellers
00:52 27 Feb 21
Jimmy did a great job on my door will recommend Metro to my family and friends
Eric Boone
15:29 26 Feb 21
Jimmy: polite, friendly, helpful, efficient ; an all around great experience.
Greg Griffin
19:11 24 Feb 21
I had a GREAT experience with Metro yesterday. The technician was not only friendly but skilled. He removed our 20+ year old dinosaur of an opener motor installed our new system in just about an hour. Fantastic experience. I highly recommend them!
DeRonne Floyd
20:12 22 Feb 21
Jake's expertise got the garage door up and functional in no time. Would definitely recommend to anyone in need of a reliable repair.
Tammie Cravens
02:12 20 Feb 21
Debbie Demkow
02:00 20 Feb 21
Jimmy was both professional and courteous. He installed my garage door opener and serviced my door which is now as quiet as when new. He took the time to double check for any debris before he left. Great job
Robin Jones
15:45 19 Feb 21
I want to thank Jimmy for having an outstanding positive attitude. My garage door scheduled appointment was between 2-6 on Feb 18, 2021. JImmy called at 5:30pm and still had 1 more job ahead of me. It would be at least 1.5--2 hours until he arrived. He said he would call me when he was done and wanted to still come out for my sevvice at 8:00PM. I said we can reschedule to the next day since working a all day and that was no issue to him. I felt really bad and just wanted him to get home to his famiy. So he arrived at 8:45pm in the freezing cold/dark and afterworking a very long day. He was very courteous and very hard deadicated employee. Thank you very much!!
Katrina Parker
21:56 18 Feb 21
Jimmy, thanks for doing an excellent job and providing great service.
Janelle Goggins
18:20 18 Feb 21
I had already gotten a quote to replace mybroken garage door(s) and get new openers...which was a great price by the way, when my broken door suddenly stopped going up and down. Since the lead time on new doors is quite a while, I was panicking. I called Metro and they immediately sent Jimmy out. He was able to fix the door so that it will continue to work until my new ones get here. He had a great attitude, wore a mask and kept his distance (covid safety) the entire time. I have only worked with him, Mark Stovall (my sales rep), and Paige and Kelly in the office, but every single one of them took the time to listen, treated me with respect, and was friendly. What a great company!!!
Renate Jones
21:55 17 Feb 21
Metro Garage Doors, Insulation, & Furnace provided a quick appointment date, the next day after calling regarding broken torsion spring. Jimmy, the technician notified me before calling, arrived on time, and completed the job quickly, and with precision. He explained each step and didn't try to make a small situation a complex one. He was personable, and abided by all COVID-19 precautions. In and out in less than 45 minutes! Great Job! Thanks
Jana Wallace
18:41 17 Feb 21
Jake W. was friendly, professional, and proficient with my garage experience. Would recommend!!
Eduardo Murry
17:48 17 Feb 21
Jimmy, Great Job. Thanks for being Professional and having a Wonderful sense of Humor. Blessings!!!
Mike Gamel
22:38 16 Feb 21
Jimmy was a pleasure to deal with. Prompt, courteous and fast. Thanks guys!
Cheray Duran
16:26 16 Feb 21
I needed service one of my Garage doors that Metro Installed over the summer and they had Jimmy come out the next morning. Jimmy was very friendly and awesome. He fixed the door that I called about and he also checked and re-secured the other door just to be safe. I was very happy with my service today.
Korey Mitchell
02:21 16 Feb 21
Jimmy was great to deal with. The day ran long and Jimmy was committed to getting us taken care of. He went the extra mile to make sure we were happy with the install and even took the time to program the wife’s HomeLink in her car so she was ready for work the next day. Very satisfied with Metro Garage Doors as always!!
Greg Ward
16:59 15 Feb 21
Jimmy did a great job! He was super friendly and efficient.
Kendra Eady
03:25 13 Feb 21
Jake was awesome. He was very friendly and the service was fast. Jake was easy to talk to, and very professional. I am very pleased with my garage door opener and the service I received.
Ronald Mcghee
14:01 12 Feb 21
Kathy Sheriff
17:59 11 Feb 21
Jake arrived within our allotted time frame. He demonstrated outstanding professionalism providing tips on door maintenance and when to call for service. He also explained the prepaid maintenance agreement. We are extremely satisfied with Metro!
Connie Harper
06:40 11 Feb 21
The spring broke on my garage door. When I called Metro Garage Door they sent Jimmy out to fix it. He did not have that spring in stock and had to order it. When it came in he returned to fix my garage door. Jimmy was very professional, courteous and friendly. If I have any other problems I would not hesitate to request for him to take care of my garage needs.
adam graham
21:20 08 Feb 21
Metro Garage Doors did a great job! Jake repaired my door and made sure it was adjusted correctly. He gave me tips on how to maintain my door so that it continues to work properly.
Tiffany Murray
16:06 08 Feb 21
Jimmy was awesome, I will definately reccomend to others
Ashton Green
21:05 04 Feb 21
I called Metro Garage Door when my 18' door started impacting the wall and binding during closure. Jimmy was able to replace a few bent parts and then worked to fine tune my door and opener to work very smoothly. We are still new to this house and our door has had a rough life, but Jimmy got it working well so that we can get a few more years out of it. Thanks Metro!
Mitch Isaacs
17:05 04 Feb 21
Jimmy did a great job fixing my garage door. He was very professional and easy to talk with. My garage has never worked this well. I would recommend my experience with Metro Garage Doors to other.
David Mayeske
13:48 03 Feb 21
Very professional and helpful. On time. Excellent work!
Jackie Kite
07:35 03 Feb 21
Last December Jimmy installed a garage door opener for me. He was efficient, professional and courteous.
Natalia Escobar
23:59 02 Feb 21
KIPLA Learning Academy
23:24 02 Feb 21
Jimmy, was extremely professional and informative!! Great Customer Service.
winston cooper
16:56 02 Feb 21
Jimmy repaired one of my garage doors in August and he was back today to repair the other and as always, he was great explaining things and the problem and finally getting the job done timely so that I could return to my office.Thanks Jimmy!!!
Rachel Neal
16:34 02 Feb 21
Great folks!!!
Black Flash
20:54 01 Feb 21
Jimmy was a great tech. Very Professional and knowledgeable. i agree with all of the reviews that have been posted.
Micki Nicholson
20:46 01 Feb 21
We called Metro this morning about a problem with our garage door. Jake came out and arrived at the time we were given. He checked the door, told us what he needed to do. Jake was very proficient in fixing our problem. He was polite and professional and even oiled all the parts. Thanks Jake for coming out in this windy, cold and a little snowy weather. Metro has never let us down.
OutdoorDad
19:51 01 Feb 21
Ask for Jimmy to be your service technician. He was quick and very professional! Great service!!!
Shamekia Nash
20:54 31 Jan 21
Jimmy did an excellent job. He installed our garage door opener. He explained everything and answered all out questions.
Robert Paley
20:28 30 Jan 21
Jimmy Smith did a phenomenal job repairing our garage door. He was prompt, proficient and professional.Thank you Jimmy and thank you Metro Garage!
James Schlicker
18:38 27 Jan 21
Metro sent Jimmy to take care of a minor problem with our garage doors and he took care of the problem quickly and even oiled the door parts that had a squeak fixing that too. Thank you Metro and Jimmy!
Andrea Searcy
23:14 26 Jan 21
Lisa McCormick
22:03 26 Jan 21
Fantastic service. From making my order to Jimmy coming to my house for installation! I highly recommend this company.
Ashley Chisholm
12:08 26 Jan 21
Everyone at this company is great, from scheduling to actual service. Jimmy is incredibly knowledgeable, patient, and his work is fast and well done. Their customer services is awesome.
Rod Stewart
16:39 25 Jan 21
Jimmy was professional and very courteous he explained to me what the problem was and fixed it with no problem.I highly recommend that you send him on all service call.
Sammy Harris
14:57 25 Jan 21
Metro doors appointment was easy to get, they came out the next day on time and delivered excellent service. The Metro doors representative Jake had the best attitude on a nasty day in Georgia. Jake's professionalism was a welcomed change from recent contractors I'd been dealing with recently. I would highly recommend Metro doors.
William Florkowski
19:17 22 Jan 21
Excellent work that they stand by, honest and efficient
Martin Giammarco
17:02 21 Jan 21
Jimmy was a pure Joy, arrived on time, finished in less than 30 mins, was friendly, gave me some good recommendations, saved me some money !
Kay Black
00:39 21 Jan 21
Great job installing our door
Horatius Coleman
20:33 20 Jan 21
Jimmy repaired my garage door today and we are extremely happy with his professionalism and the work that he did. He was very knowledgeable about every detail of the job.I highly recommend them for all of your garage door needs.
Gloria Preston
17:23 20 Jan 21
I cannot say enough good things about this company. When I first called the office, how professional they were. Today Jimmy replaced the springs on my door. I have never met such a personable professional technician. He was so helpful with suggestions. I definitely will call this company again and hopefully I will definitely request Jimmy but I feel all their workers and staff are of the same quality. Great company.
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Contact Metro
- Phone770-281-4480
- Address12871 Veterans Memorial Highway
Douglasville, GA 30134