Metro Garage Door, Inc. is a family owned and operated company. We’ve been serving the metro Atlanta area since 1992 in the garage door industry. In May 2012, Metro Garage Doors, Inc. and L&W Insulation and Fireplaces, Inc. (since 1979) joined together to add fireplace and insulation services to the company’s garage door business. Our business consists of three main areas: garage doors, fireplaces, and insulation. We offer services, repairs, replacements and installations for residential and commercial customers.
We called and they were able to schedule us within 2 days. Jimmy arrived a little later than our time frame because he had gotten held up at a previous job. This happens but he still came knowing it was going to take him several hours to complete our job. He didn't leave until 8p with a smile on his face and everything completed to our satisfaction. He was Great and I will request him if needed for future work. Thank you Jimmy!!
The tech did a great job. He was able to troubleshoot the problem in a short amount of time. He was even able to get the opener to work with the visor button in my car. He was friendly and on time and less $$ than I thought. Highly recommended.
I usually have the need of Metro's services on our construction jobs. we had a need at home and they were right on it. Had me back up same day. Great service and Jeremy was fantastic. Highly recommend them for your needs.
They gave me a fair price on the phone and were easy to schedule a time. The repairman, Jeremy, arrived well within the 3 hour window given and was finished in no time. He explained the new door and and the warranty and made sure I was satisfied before he left. 👍🏻👍🏻👍🏻👍🏻👍🏻
The people at Metro go above and beyond, everyone that passed me asked if I had been helped Kelly is a wonderful upfront person but Jermey is my Angel on one of my worst days he showed up and out on my behalf. I am unemployed after 22yrs my plant moved to Alabama amy my husband was diagnosed with MCI early onset Dementia in June. When I say God put Angel's in our lives all I can say is Hallelujah. Thank you so much for listening and sending someone out to take care of us on top of giving me the part's we needed to fix our garage door. I will be praying for you as you pray for me. Thank you again my Angel Jermey. Love Precious and Cleo Hunter.
We have done business with Metro Garage Door for many years. They never disappoint. Easy to work with. They get things done, and do it right the first time. We just purchased 3 garage doors to be installed Very happy.
We just purchased garage door openers and gas logs for our fireplace from Metro. We appreciate the time that was spent to make sure our selections were exactly what we needed and preferred. Never felt rushed or pressured. Staff was very professional and friendly. Would definitely recommend Metro Garage Door! Sales and Service top notch!
Thank you for your help with our garage door. I love it!!! I would never have picked what we did without your wonderful staff. I didn’t think I wanted windows but oh my I love them so much! Thanks for being so awesome!!
I scheduled a spring repair for my garage door and they stiffed the repair date. When I called them back, they said I was wrong on the scheduling. They then scheduled another date the following day and they never showed up. Their receptionist accused me of lying about the scheduled dates. Very disreputable business. I scheduled my repair with Nabors Garage Door Service.
My experience with Metro was exceptional. So friendly and professional. The office staff were responsive to my questions and a joy to talk to. The technician (Brandon) went above and beyond to show me all the features, programmed my car to work with the door, and even provided me of the do’ and dont’s. Top Notch! Wish every company was run like this!
Highly recommend this company!! Brandon was on time both times he came out to service each door. From the time I set up my appointment to the install. No complaints!!! Will def use again if we have any garage door issues
Off to a terrible start! Ordered a quote, paid in full within 30 minutes of Mark writing the quote. He advised that the install would be Friday of that week. Said I’d receive a call to schedule time and perhaps move it up since it was a “local” job and simple install. Today is Wednesday (job was ordered and paid Monday), never received a call to schedule the job so I called. Transferred twice only to hear that no one recalls the Friday promise desire it being said in front of me and my contractors. Now the install is pushed out! Nice of metro to halt work on my job site simply because they shuffle paperwork around for 72 hours and didn’t get it scheduled when it was ordered. I’ll pay more for better service elsewhere! Very disappointed! Terrible communication.
I am one of those people that very rarely write reviews but I do read them to help me purchase things. I felt compel to write about this company. I have seem the company trucks in the Douglasville area and I gotten to the point where I needed new garage door. I gave them a call and made an appointment, I was impressed from the very beginning with the sale lady being on time and being very professional. As the order process started, I met two of the women in the office (Shea & Shun) and I was highly impressed with them as well on how they took care of my order and making sure to take care of me being a customer. Then the final nail came on the day of installation. This guy name(Tom) came to my house bright and early and completely blew me away. He was very efficient and knew his business. I am 100% satisfied and would highly recommend Metro Garage Doors to anyone who is in need of their services, Great job Metro and Mr. Tom.
Great help from the staff to assit in purchasing a set of torsion springs to replace one broken spring and the other aging one. Gavin gave me some great tips on technique for removal and replacement of the springs. They even let me borrow the torsion spring winding bar tools to do the job safely. it's good to be able to spend my money locally and get this kind of service when there is so much temptation to buy things online.
Krissy came and answered all of my questions about insulation and explained the entire process. The installer came when he said he would and completed the job in one day. Space was actually cleaner than before he started! He is the tall guy with the beard in the back row of their picture here on Facebook. Super friendly and very courteous. They also installed my garage doors a few years back but never consider them for insulation until a friend recommended them. I HIGHLY recommend them for your Garge door or insulation needs.Thanks Metro!Jeff Helms
Jimmy did a great job replacing the tension rod on our garage door. We got next day service, he was on time and quick. We will definitely use metro again and ask for Jimmy.
16:35 01 Dec 20
Metro Garage Doors is extremely professional!!! My technician, Jimmy was extremely professional and efficient!!! Our conversation was uplifting as you both were empathetic to those families who lost loved ones in 2020. We are both looking forward to 2021. Thank you Jimmy!!! Have a Merry Christmas ☀️
02:02 01 Dec 20
Jimmy did an excellent job installing our garage door openers. He was very responsive. He showed us details how to take care of our garage doors too. Thank you Jimmy!
01:33 01 Dec 20
I want to tell the world about one of Metro garage employees.his name is Johnny...he was very knowledgeable about my issue... he is a very friendly and Godly man...he even gave me some tips that I didn’t find on google...I nominate Johnny for employee of the “year”...👏🏾👏🏾👏🏾👏🏾
19:56 30 Nov 20
Jimmy provided excellent service. He promptly resolved the issue with my tension rod and educated me on how to properly maintain the care of my garage door. He was very friendly and offered quality service with a smile.
18:54 25 Nov 20
Jimmy was very professional and knowledgeable. He was efficient and cleaned up after the installation. When opening, my garage door is quieter than ever beforeI will highly recommend Metro Garage Door, Inc.Thank you.
14:00 22 Nov 20
Jimmy not only did a great job servicing door, he made us feel comfortable having him at our home. Great Job.
02:10 20 Nov 20
Jimmy came to my house today to install a new garage door opener. He was informative, friendly and very professional .Thank you !
15:27 19 Nov 20
Jimmy did a fantastic job. He knew exactly what he was doing and provided solutions that made sense. He fixed issues i’ve been dealing with since i bought my house. Issues the installer and a previous technician missed. I’m asking for Jimmy every time!
12:46 18 Nov 20
Thank you Jimmy for all your friendly and professional hep with our garage door today!
20:18 17 Nov 20
My experience with Metro Garage Door, Inc was superb. One of the springs on my garage door had broken and I was unable to open the door with the electric opener. I called and told them what I needed and they sent out Jimmy the next day. Jimmy replaced the spring and had my garage door fixed in 30 minutes. I am now able to open my garage door. Thank you for your timely response, exceptional work and more importantly a great employee like Jimmy.Carlos.
Strong On Raw
17:19 17 Nov 20
Jimmy did good work fast and had a great personality, THANKS
23:21 16 Nov 20
I Had my Garage Doors Serviced by Jimmy, today! he was one of the Best Technician for this Job, very polite I told him what was going on, he started his work, and I was talking to Him about the springs, and I told him that we had a power Problem, and I could not get the door up manually he suggested that it could be a spring problem, because these king of bar springs, you can't see the breakage, and when you can't Raised them manually, this is the main Indicator, so Jimmy got the door spring mounted, Running Smooth!! Jimmy Is a Great Down to Earth Man!! I would Recommend Jimmy to my Friends and I will ask for Jimmy!!
02:50 14 Nov 20
Perfection!Jimmy is the best! Great service, great communication, on time, full of knowledge and dependable.
20:38 10 Nov 20
Jimmy's the best! Absolutely the best service. I would use Metro Garage Door, especially Jimmy, again and again.
17:42 10 Nov 20
Travis was polite professional installing my new garage opener. He replaced the old unit quickly and tested everything before leaving.I. am very pleased with this installation. I would recommend GA door
19:55 09 Nov 20
We have been using Metro Garage Doors since we renovated our house in 2010. Jimmy installed two new garage door openers today. Everything works perfect, he even helped my program my vehicles.
17:44 07 Nov 20
We have appreciate Metro's service for many years, and once again their tech, Jimmy gave us outstanding service ; with honest advice about what was needed, which was a repair and not a new unit. He saved us money and got our garage door motor running smoothly and effectively.
Nancy Hall White
15:31 06 Nov 20
JIMMY was the Metro Garage Door technician who serviced our door today and we give him the highest rating, 5 stars. After having our cars locked into the garage for 3 days, it was such a relief to have his fast, courteous service. He repaired our door in no time flat and made improvements to it. An added plus, he was pleasant and easily answered our questions. We recommend Metro Garage Door Company highly and will ask for him if we ever need any additional service.
14:12 06 Nov 20
Jimmy did a great job diagnosing and fixing my issue after our Hurricane Zeta power outage. I highly recommend Metro Garage Doors!
21:30 05 Nov 20
A special thanks to our technician, Jimmy, for his courteous and professional attitude. His knowledge of our garage door problem was spot on. We highly recommend JIMMY from Metro Garage Doors, Inc.
19:48 05 Nov 20
Metro Garage has been servicing my home for over 10 years. Jimmy was my technician and he took care of my repair quickly and professionally. Always a pleasant experience. I would highly recommend them for all of your garage door needs!Thanks for providing beyond excellent customer service and keep up the good work!
18:34 05 Nov 20
Always a positive experience when working with Metro Garage Doors! My technician, Jimmy, was friendly and informative. He didn't just replace the broken part, he also taught me a little about maintaining my garage door opener. Thanks Jimmy!
14:36 03 Nov 20
Jimmy was my technician. He is courteous and well versed on maintaining my garage doors. He inspected my doors and ensured they were working in proper order. He acted professional and I recommend him and Metro Door highly.
23:40 30 Oct 20
" Jimmy" was my technician, he was professional, great sense of humor and very knowledgeable. Jimmy answered all of my questions regarding my garage door openers. He is definitely a great representation for " Metro Garage Doors Inc."
23:01 30 Oct 20
We called Metro Garage Door today because our garage door opener wasn't working since the recent power outage. A few hours later, our garage door opener was fixed thanks to Jimmy from Metro Garage Door. Jimmy was knowledgeable, personable and got the job done in a jiffy. We strongly recommend Metro Garage Door and Jimmy!!
18:05 30 Oct 20
I am a very satisfied customer of Metro Garage Door. Jimmy, the technician was very professional and knew exactly what he was doing. He replaced the garage door opener. He was very efficient and methodical in replacing the opener. I will ask for him if I need service of any kind on my garage door. Metro has an excellent employee with him on the payroll. I would highly recommend Metro Garage Door.
20:17 29 Oct 20
Jimmy came out today to repair my garage door. He reset it, installed a new wall console, reset my car controller and my outdoor keypad. He was professional, friendly, helpful and patient! I was very impressed! Thank you Metro, Jimmy said that he has been with you for only six months! He is very knowledgeable!!!! 👌😊
14:18 29 Oct 20
Jimmy came to fix my garage and did an excellent job. He was quick and professional also very knowledgeable. I would definitely recommend metro to anyone.
23:13 28 Oct 20
18:32 27 Oct 20
14:15 27 Oct 20
Just had a replacement garage door installed, which included new tracks and spring assembly. Metro had a great price and the service was excellent. Tariq Goode did the installation, was very professional and did a great job!. (Also was fun to talk with). HIGHLY recommend Metro Garage Door.
20:29 26 Oct 20
Thank you Jimmy! You took care of things so quickly! My garage door is now one issue marked off my list! Thank you for providing remotes as well. It would be months before I would've done the same! I wish I had someone so reliable to tackle my other home repair needs!
13:28 24 Oct 20
Jimmy came out and replaced our Garage Door key pad. He was very professional and so courteous. He did a great job! They has done many other things in the past and we are lifetime customers. Jimmy was a rockstart!
17:36 21 Oct 20
Jimmy did it right! The call that he was on the way. He gave me the feeling that he had things under control and was operating in my best interest. Gave me a choice between spending almost the amount of a new one or a new one. With my old one being old, I choice a new one. He had it with him and it didn’t take long to put it in and adjust everything. He was efficient, professional and personable. Thanks Metro for sending Jimmy.
21:08 20 Oct 20
Jimmy was an excellent repairman. Very courteous and went above and beyond to insure that I was satisfied. Being a disabled vet, I' accustomed to being taken advantaged of. I'm very happy with this company and I always recommend to my associates when asked...
20:51 16 Oct 20
Jimmy was great and got us all fixed up!!
14:48 16 Oct 20
My technician was Jimmy and he was great and upbeat!! I described the issue with my garage door opener. He took a look at the opener itself and immediately knew what the problem was and what need to be fixed. He got right to work and it took him about 30mins to complete. I was so happy that he was knowledgeable and did a great job. I will definitely call them again.
15:25 15 Oct 20
Jake came to service my garage door and gave exceptional service. First he texted me to let me know who he was and when he would be arriving. He explained in detail what he would have to do and why. He was professional, friendly and courteous. Metro Garage Doors should be proud to have such an employee. Kudos to Jake and Metro Garage for such a wonderful staff! I have used them in the past and I’m not at all surprised because giving good customer service is their track record!
18:23 09 Oct 20
Jimmy was the tech sent for the job and I was more than happy with him. He was very knowledgeable so that saved me a couple bucks :-) Problem was fixed timely and professional. Thank you Metro!
15:23 09 Oct 20
Jimmy came out to service a garage door. He took extra time to explain some features and maintenance suggestions for me to follow. I appreciate his professionalism.
00:51 04 Oct 20
Jimmy Smith did a phenomenal job repairing our garage door. He was prompt, proficient and professional.Thank you Jimmy and thank you Metro Garage!
Harold W. Spence
13:16 01 Oct 20
We had problem with one of our garage doors and called Metro Garage Door. Jimmy was the garage door expert Metro sent out. Jimmy was masked, friendly, and knowledgeable. He worked efficiently and was finished in no time. Additionally, Metro's services were reasonably priced. I highly recommend Metro Garage Door in general and Jimmy, in particular!
15:53 30 Sep 20
These guys are great ! We had JimmyCome and help us out and he was excellent ! He does a great work and will give you some great convo if you want it. He was very respectful and professional and I would highly recommend asking for him.
16:11 29 Sep 20
Jimmy Smith from Metro Garage door did an awesome job of finding out the problem (spring) and replacing them all within the hour. Great professional job and awesome turn around time.
17:50 28 Sep 20
Kudos to Service Tech Jimmy. He did an amazing job. He communicated his appointment time with me. He was courteous and friendly. Jimmy installed the motors on my garage doors in a timely manner and he was very good at his job. He made my day.
14:08 22 Sep 20
Jake, the Metro installer did an excellent, neat job and we are very pleased with the product and service.
15:33 18 Sep 20
I would like to recognize and give a big thank you to Paige Johnson! She was very helpful for myself and my husband yesterday. She sent me several different options and quotes very friendly and very helpful! Deserves 5 stars! Great customer service Paige!Christal and Stan Flowers
15:41 16 Sep 20
Jimmy was professional, courtesy and very friendly, he went over and beyond , I would recommend Metro Garage (Jimmy) for a job well done.
13:45 16 Sep 20
Called Metro Garage Door first thing in the morning to fix an issue with my garage door that happened that day. They were very personable and gave me a time frame. They beet the time frame. The techs name was Jimmy and he was great. He explains what caused the issue and what he was doing to fix it. He was fast and thorough. I recommend this company and Jimmy as their tech for your issues and maintenance.