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Metro Garage Door Inc.
About Metro
Metro Garage Door, Inc. is a family owned and operated company. We’ve been serving the metro Atlanta area since 1992 in the garage door industry. In May 2012, Metro Garage Doors, Inc. and L&W Insulation and Fireplaces, Inc. (since 1979) joined together to add fireplace and insulation services to the company’s garage door business. Our business consists of three main areas: garage doors, fireplaces, and insulation. We offer services, repairs, replacements and installations for residential and commercial customers.
Facebook Rating
4.8
Based on 40 reviews
Metro Garage Door, Inc.
4.8
Jennifer McClure Naczki
22:05 05 Oct 20
Thanks to Metro Garage Door and to Jake for exceptional service. Fixed a broken spring and took time to explain about the garage doors. Highly recommend. Even came out same day. Thanks again.
Sheila Phoebus Brick
17:54 26 Sep 20
We called and they were able to schedule us within 2 days. Jimmy arrived a little later than our time frame because he had gotten held up at a previous job. This happens but he still came knowing it was going to take him several hours to complete our job. He didn't leave until 8p with a smile on his face and everything completed to our satisfaction. He was Great and I will request him if needed for future work. Thank you Jimmy!!
Marion Smith
17:07 09 Jun 20
Great service from Brandon! He was very professional and timely! Will definitely use again!
Mark Fitzgerald
18:47 27 Apr 20
The tech did a great job. He was able to troubleshoot the problem in a short amount of time. He was even able to get the opener to work with the visor button in my car. He was friendly and on time and less $$ than I thought. Highly recommended.
Sean Ritchie
14:27 15 Apr 20
I usually have the need of Metro's services on our construction jobs. we had a need at home and they were right on it. Had me back up same day. Great service and Jeremy was fantastic. Highly recommend them for your needs.
Dale E. Hill
20:11 07 Jan 20
They did an excellent job of installing my garage doors and opener at a reasonable price.
Kelly Goad
20:44 04 Dec 19
They gave me a fair price on the phone and were easy to schedule a time. The repairman, Jeremy, arrived well within the 3 hour window given and was finished in no time. He explained the new door and and the warranty and made sure I was satisfied before he left. 👍🏻👍🏻👍🏻👍🏻👍🏻
Precious Hunter
20:13 03 Oct 19
The people at Metro go above and beyond, everyone that passed me asked if I had been helped Kelly is a wonderful upfront person but Jermey is my Angel on one of my worst days he showed up and out on my behalf. I am unemployed after 22yrs my plant moved to Alabama amy my husband was diagnosed with MCI early onset Dementia in June. When I say God put Angel's in our lives all I can say is Hallelujah. Thank you so much for listening and sending someone out to take care of us on top of giving me the part's we needed to fix our garage door. I will be praying for you as you pray for me. Thank you again my Angel Jermey. Love Precious and Cleo Hunter.
Carolyn Long Young
17:32 10 Sep 19
We have done business with Metro Garage Door for many years. They never disappoint. Easy to work with. They get things done, and do it right the first time. We just purchased 3 garage doors to be installed Very happy.
Vicki Copeland
17:10 05 Sep 19
We just purchased garage door openers and gas logs for our fireplace from Metro. We appreciate the time that was spent to make sure our selections were exactly what we needed and preferred. Never felt rushed or pressured. Staff was very professional and friendly. Would definitely recommend Metro Garage Door! Sales and Service top notch!
Corey Lowe
22:26 22 Aug 19
They are by far the nicest people I've ever met. They get my full support 100% and I am happy to refer EVERYONE to them!
Mitzi Blackstone
11:12 07 Aug 19
Thank you for your help with our garage door. I love it!!! I would never have picked what we did without your wonderful staff. I didn’t think I wanted windows but oh my I love them so much! Thanks for being so awesome!!
Jon D. Turpen
16:23 28 Jun 19
I scheduled a spring repair for my garage door and they stiffed the repair date. When I called them back, they said I was wrong on the scheduling. They then scheduled another date the following day and they never showed up. Their receptionist accused me of lying about the scheduled dates. Very disreputable business. I scheduled my repair with Nabors Garage Door Service.
Wayne Lanham
15:35 27 Dec 18
Metro installed a Garage door and opener on my Garage 12 x12 I must say they done a Awesome job in Woodland Alabama. Thanks very Happy with door and the service. You have a bunch of great employees.
Ronnie Crockett
17:01 14 Dec 18
My experience with Metro was exceptional. So friendly and professional. The office staff were responsive to my questions and a joy to talk to. The technician (Brandon) went above and beyond to show me all the features, programmed my car to work with the door, and even provided me of the do’ and dont’s. Top Notch! Wish every company was run like this!
Wesley Glover
20:31 05 Dec 18
Highly recommend this company!! Brandon was on time both times he came out to service each door. From the time I set up my appointment to the install. No complaints!!! Will def use again if we have any garage door issues
Rebecca Smith
15:33 31 Oct 18
Off to a terrible start! Ordered a quote, paid in full within 30 minutes of Mark writing the quote. He advised that the install would be Friday of that week. Said I’d receive a call to schedule time and perhaps move it up since it was a “local” job and simple install. Today is Wednesday (job was ordered and paid Monday), never received a call to schedule the job so I called. Transferred twice only to hear that no one recalls the Friday promise desire it being said in front of me and my contractors. Now the install is pushed out! Nice of metro to halt work on my job site simply because they shuffle paperwork around for 72 hours and didn’t get it scheduled when it was ordered. I’ll pay more for better service elsewhere! Very disappointed! Terrible communication.
Sue C Stanley
14:01 26 Oct 18
Recently, the gas logs that Metro installed for me, 2 years ago, were serviced by Aaron and Ivan. They were professional and thorough, making every effort to be clean and quiet. Thank you, Metro!
Lawrence Ringer
05:25 27 Oct 17
I am one of those people that very rarely write reviews but I do read them to help me purchase things. I felt compel to write about this company. I have seem the company trucks in the Douglasville area and I gotten to the point where I needed new garage door. I gave them a call and made an appointment, I was impressed from the very beginning with the sale lady being on time and being very professional. As the order process started, I met two of the women in the office (Shea & Shun) and I was highly impressed with them as well on how they took care of my order and making sure to take care of me being a customer. Then the final nail came on the day of installation. This guy name(Tom) came to my house bright and early and completely blew me away. He was very efficient and knew his business. I am 100% satisfied and would highly recommend Metro Garage Doors to anyone who is in need of their services, Great job Metro and Mr. Tom.
Pat Lynch
17:44 21 Apr 17
Great help from the staff to assit in purchasing a set of torsion springs to replace one broken spring and the other aging one. Gavin gave me some great tips on technique for removal and replacement of the springs. They even let me borrow the torsion spring winding bar tools to do the job safely. it's good to be able to spend my money locally and get this kind of service when there is so much temptation to buy things online.
Jeff Helms
01:00 19 Apr 17
Krissy came and answered all of my questions about insulation and explained the entire process. The installer came when he said he would and completed the job in one day. Space was actually cleaner than before he started! He is the tall guy with the beard in the back row of their picture here on Facebook. Super friendly and very courteous. They also installed my garage doors a few years back but never consider them for insulation until a friend recommended them. I HIGHLY recommend them for your Garge door or insulation needs.Thanks Metro!Jeff Helms
Robert Philpot
22:28 18 Apr 17
Super fast service reasonably priced and every part of the service was very professional.
Cindy Pocali
15:45 21 Mar 17
Such an important part of the overall look of the house. Great explanation of differences in doors. Seamless, detailed installation. Soooo quiet!
Joey Jordan Bragg
02:15 16 Sep 16
Fast, courteous & professional all the while being affordable! I finding a great local business!
Taylor Condon
16:16 05 Dec 13
Amazing people and incredibly hard workers! I wouldn't choose anyone else.
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Google Rating
4.8
Based on 326 reviews
Metro Garage Door, Inc.
4.8
Jonah Roy
19:31 14 Jan 21
Blake Lemon
14:29 13 Jan 21
Jimmy was 5 stars; told me everything i needed to know.
Charisse C
20:19 12 Jan 21
Jimmy at Metro Garage Doors did a fantastic job! He was prompt, friendly, and knowledgeable
Lindsey Bailey
19:44 12 Jan 21
Great experience - quick service, and Jimmy was really great. Personable, wore a mask, explained everything he was doing and the cost. Definitely recommend and will be using them again to replace our door before we sell.
Jeremy Taylor
17:22 12 Jan 21
I would highly recommend Metro Garage Doors! I called on a Friday to schedule installation of new door openers. I talked with Chrissy who was super helpful and took the time to explain my options and answer all my questions. Scheduled installation for the following Tuesday. I was texted by Jake to let me know he was 30 min out. He was very courteous when he arrived, explained what he would do and about how long it would take. I couldn’t be happier with the service. Jake took the time to explain the warranty and the remotes. I even scheduled another appointment to replace some glass in one of the garage doors. I will definitely call them if I have any issues or need other work done and will tell everyone to use this company!
Marlon Bell
15:11 12 Jan 21
Jimmy was very professional and polite. He took the time out to explain what was wrong with our garage door.
Billy Arrington
17:37 11 Jan 21
Jimmy did a great job. Took the time to give me instruction on how to maintain doors.
Charles Walters
15:59 07 Jan 21
I want to thank Metro door Co. for their quick response to the need of our garage door repair. I was very impressed with the man you sent " Jake" who did an excellent job, he was prompt, courteous, and very polite. I would recommend your company to anyone.Thank you.Charles Walters
Desi Alexander
23:16 28 Dec 20
I'd like to let you know, that when you need the right Technician for the job. Ask for Jimmy! He was on time, professional, knowledgeable and took care of the problem. Thank you!
Mark
16:11 28 Dec 20
Metro Garage Doors was fair, responsive and professional. I appreciate Jimmy the technician good nature and very knowledgeable. Metro Garage doors is a pleasure and Jimmy to do business with.
pathwatch
22:04 22 Dec 20
Everyone I spoke with at the Metro Garage Door office was quick to help and provide information, even before I requested a tech to respond. Once they did respond, tech Jimmy Smith was very professional, friendly and knowledgeable. He quickly found and fixed the problem. I would definitely recommend Metro, and Jimmy, again.
Dean Redding
21:22 22 Dec 20
I called YESTERDAY and they were able to come today. With the holidays in a few days, I really thought I would have to wait until next week at the earliest. Jimmy, the technician they sent, was awesome! He called prior to let me know he was on his way. He was polite and personable. Once here, he tuned up both garage door openers, and even some preventative maintenance. He was professional and was always positive while he was here. He REALLY seemed to enjoy his job. I had never dealt with Metro before, and didn't know what to expect. Jimmy has definitely won my business with them. If you need some minor OR major garage door service, call Metro and ask them to send JIMMY. He won't regret it. Thank you so much, Jimmy. Your honesty and positive attitude is very much appreciated!!
Marcie Domaleski
17:47 22 Dec 20
Very pleased with the service. Jimmy was timely, pleasant, and very professional. Thank you for doing a great job.
Rashad Lewis
02:27 17 Dec 20
I have nothing but great things to say about my client service advisor Jimmy. I would highly recommend Jimmy and Metro Garage Doors for your service needs.
Desmond Brown
19:54 16 Dec 20
Jimmy was our technician & he was timely, and a pleasure to work with. I would recommend him and this company for any of your business and residential garage door needs.
Anthony Chappell
21:06 08 Dec 20
Jimmy is the absolute best! He was prompt, courteous and 100% professional. He was so quiet while working we almost forgot he was here! When I remembered he was in fact here, I stuck my head in the garage, and he had already loaded his truck. Finished! This guy is awesome! Thanks so much Metro Garage Door, Inc, and thanks Jimmy!
Tricia Sanders
15:17 05 Dec 20
Jimmy came out the day after we called and did an awesome job!! It’s better than it was before and he truly provided services e with a smile! We are grateful!
LaRhonda Julien
14:57 04 Dec 20
Jimmy at Metro Garage Doors did a fantastic job! He was prompt, friendly, and knowledgeable.
Karen Walker
12:04 04 Dec 20
I have been a client of Metro Garage for many years in purchasing and maintaining garage doors at three different houses. Jimmy did an excellent job of diagnosing and fixing the rebound problem with my garage door. His professionalism,, knowledge, and demeanor as well as getting to me at the end of a long day is much appreciated!
Richard Harkness
22:40 03 Dec 20
Jimmy was amazing! He was on time and informative. He came and kept respect to the covid rules of physical distancing. He knew what to do and was thorough about it! I couldn't be happier!
Eric Sanders
15:14 03 Dec 20
Jimmy was professional and helped us out of a jam on a cold day. We will be calling again with any for any service we need.
Kimberly Franklin
00:22 03 Dec 20
We have been a customer with Metro Doors for over 10 years. My garage motor went yesterday and Metro did everything the could to get me taken care of. I had to wait until today but it was worth it. Jimmy was our technician and he was really funny and efficient. He called when he left his appointment before mine to ensure he gave me enough time to finish my meetings. He made sure everything including the cars garage openers worked. He listened to my husband go back and forth about getting a new motor. Said we remind him of he and his wife after 23 years of marriage. Maybe to much information but I said this to say even their employees make you feel like family. If you want good service call Metro Doors and ask for Jimmy!
Roy Irle
21:47 01 Dec 20
Jimmy did a great job replacing the tension rod on our garage door. We got next day service, he was on time and quick. We will definitely use metro again and ask for Jimmy.
Sonya Dennis
16:35 01 Dec 20
Metro Garage Doors is extremely professional!!! My technician, Jimmy was extremely professional and efficient!!! Our conversation was uplifting as you both were empathetic to those families who lost loved ones in 2020. We are both looking forward to 2021. Thank you Jimmy!!! Have a Merry Christmas ☀️
Chrissy Barber
01:33 01 Dec 20
I want to tell the world about one of Metro garage employees.his name is Johnny...he was very knowledgeable about my issue... he is a very friendly and Godly man...he even gave me some tips that I didn’t find on google...I nominate Johnny for employee of the “year”...👏🏾👏🏾👏🏾👏🏾
Rita Lundy
19:56 30 Nov 20
Jimmy provided excellent service. He promptly resolved the issue with my tension rod and educated me on how to properly maintain the care of my garage door. He was very friendly and offered quality service with a smile.
Judy Bachtel
18:54 25 Nov 20
Jimmy was very professional and knowledgeable. He was efficient and cleaned up after the installation. When opening, my garage door is quieter than ever beforeI will highly recommend Metro Garage Door, Inc.Thank you.
Marie Holmes
14:00 22 Nov 20
Jimmy not only did a great job servicing door, he made us feel comfortable having him at our home. Great Job.
Phylis Toole
02:10 20 Nov 20
Jimmy came to my house today to install a new garage door opener. He was informative, friendly and very professional .Thank you !
john seboria
15:27 19 Nov 20
Jimmy did a fantastic job. He knew exactly what he was doing and provided solutions that made sense. He fixed issues i’ve been dealing with since i bought my house. Issues the installer and a previous technician missed. I’m asking for Jimmy every time!
Yvonne Borell
12:46 18 Nov 20
Thank you Jimmy for all your friendly and professional hep with our garage door today!
Carlos Miller
20:18 17 Nov 20
My experience with Metro Garage Door, Inc was superb. One of the springs on my garage door had broken and I was unable to open the door with the electric opener. I called and told them what I needed and they sent out Jimmy the next day. Jimmy replaced the spring and had my garage door fixed in 30 minutes. I am now able to open my garage door. Thank you for your timely response, exceptional work and more importantly a great employee like Jimmy.Carlos.
Strong On Raw
17:19 17 Nov 20
Jimmy did good work fast and had a great personality, THANKS
charles Nichols
23:21 16 Nov 20
I Had my Garage Doors Serviced by Jimmy, today! he was one of the Best Technician for this Job, very polite I told him what was going on, he started his work, and I was talking to Him about the springs, and I told him that we had a power Problem, and I could not get the door up manually he suggested that it could be a spring problem, because these king of bar springs, you can't see the breakage, and when you can't Raised them manually, this is the main Indicator, so Jimmy got the door spring mounted, Running Smooth!! Jimmy Is a Great Down to Earth Man!! I would Recommend Jimmy to my Friends and I will ask for Jimmy!!
Randy McCormick
02:50 14 Nov 20
Perfection!Jimmy is the best! Great service, great communication, on time, full of knowledge and dependable.
Dermaine I
20:38 10 Nov 20
Jimmy's the best! Absolutely the best service. I would use Metro Garage Door, especially Jimmy, again and again.
Dianne McDonald
17:42 10 Nov 20
Travis was polite professional installing my new garage opener. He replaced the old unit quickly and tested everything before leaving.I. am very pleased with this installation. I would recommend GA door
Tom O'Hern
19:55 09 Nov 20
We have been using Metro Garage Doors since we renovated our house in 2010. Jimmy installed two new garage door openers today. Everything works perfect, he even helped my program my vehicles.
Joan Shallenberger
17:44 07 Nov 20
We have appreciate Metro's service for many years, and once again their tech, Jimmy gave us outstanding service ; with honest advice about what was needed, which was a repair and not a new unit. He saved us money and got our garage door motor running smoothly and effectively.
Nancy Hall White
15:31 06 Nov 20
JIMMY was the Metro Garage Door technician who serviced our door today and we give him the highest rating, 5 stars. After having our cars locked into the garage for 3 days, it was such a relief to have his fast, courteous service. He repaired our door in no time flat and made improvements to it. An added plus, he was pleasant and easily answered our questions. We recommend Metro Garage Door Company highly and will ask for him if we ever need any additional service.
William Martin
14:12 06 Nov 20
Jimmy did a great job diagnosing and fixing my issue after our Hurricane Zeta power outage. I highly recommend Metro Garage Doors!
Alicia Griffith
21:30 05 Nov 20
A special thanks to our technician, Jimmy, for his courteous and professional attitude. His knowledge of our garage door problem was spot on. We highly recommend JIMMY from Metro Garage Doors, Inc.
Falita Boykin
19:48 05 Nov 20
Metro Garage has been servicing my home for over 10 years. Jimmy was my technician and he took care of my repair quickly and professionally. Always a pleasant experience. I would highly recommend them for all of your garage door needs!Thanks for providing beyond excellent customer service and keep up the good work!
Michelle Chapman
18:34 05 Nov 20
Always a positive experience when working with Metro Garage Doors! My technician, Jimmy, was friendly and informative. He didn't just replace the broken part, he also taught me a little about maintaining my garage door opener. Thanks Jimmy!
Jimmy Derrick
14:36 03 Nov 20
Jimmy was my technician. He is courteous and well versed on maintaining my garage doors. He inspected my doors and ensured they were working in proper order. He acted professional and I recommend him and Metro Door highly.
Cantina Conway
23:40 30 Oct 20
" Jimmy" was my technician, he was professional, great sense of humor and very knowledgeable. Jimmy answered all of my questions regarding my garage door openers. He is definitely a great representation for " Metro Garage Doors Inc."
Ken Marshall
23:01 30 Oct 20
We called Metro Garage Door today because our garage door opener wasn't working since the recent power outage. A few hours later, our garage door opener was fixed thanks to Jimmy from Metro Garage Door. Jimmy was knowledgeable, personable and got the job done in a jiffy. We strongly recommend Metro Garage Door and Jimmy!!
Carolyn Roebuck
18:05 30 Oct 20
I am a very satisfied customer of Metro Garage Door. Jimmy, the technician was very professional and knew exactly what he was doing. He replaced the garage door opener. He was very efficient and methodical in replacing the opener. I will ask for him if I need service of any kind on my garage door. Metro has an excellent employee with him on the payroll. I would highly recommend Metro Garage Door.
Lashun Newsome
20:17 29 Oct 20
Jimmy came out today to repair my garage door. He reset it, installed a new wall console, reset my car controller and my outdoor keypad. He was professional, friendly, helpful and patient! I was very impressed! Thank you Metro, Jimmy said that he has been with you for only six months! He is very knowledgeable!!!! 👌😊
Kyle Ross
14:18 29 Oct 20
Jimmy came to fix my garage and did an excellent job. He was quick and professional also very knowledgeable. I would definitely recommend metro to anyone.
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Contact Metro
- Phone770-281-4480
- Address12871 Veterans Memorial Highway
Douglasville, GA 30134