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Metro Garage Door Inc.
About Metro
Metro Garage Door, Inc. is a family owned and operated company. We’ve been serving the metro Atlanta area since 1992 in the garage door industry. In May 2012, Metro Garage Doors, Inc. and L&W Insulation and Fireplaces, Inc. (since 1979) joined together to add fireplace and insulation services to the company’s garage door business. Our business consists of three main areas: garage doors, fireplaces, and insulation. We offer services, repairs, replacements and installations for residential and commercial customers.
Facebook Rating
4.8
Based on 7 reviews
Metro Garage Door, Inc.
4.8
Jennifer McClure Naczki
22:05 05 Oct 20
Thanks to Metro Garage Door and to Jake for exceptional service. Fixed a broken spring and took time to explain about the garage doors. Highly recommend. Even came out same day. Thanks again.
Sheila Phoebus Brick
17:54 26 Sep 20
We called and they were able to schedule us within 2 days. Jimmy arrived a little later than our time frame because he had gotten held up at a previous job. This happens but he still came knowing it was going to take him several hours to complete our job. He didn't leave until 8p with a smile on his face and everything completed to our satisfaction. He was Great and I will request him if needed for future work. Thank you Jimmy!!
Marion Smith
17:07 09 Jun 20
Great service from Brandon! He was very professional and timely! Will definitely use again!
Mark Fitzgerald
18:47 27 Apr 20
The tech did a great job. He was able to troubleshoot the problem in a short amount of time. He was even able to get the opener to work with the visor button in my car. He was friendly and on time and less $$ than I thought. Highly recommended.
Sean Ritchie
14:27 15 Apr 20
I usually have the need of Metro's services on our construction jobs. we had a need at home and they were right on it. Had me back up same day. Great service and Jeremy was fantastic. Highly recommend them for your needs.
Dale E. Hill
20:11 07 Jan 20
They did an excellent job of installing my garage doors and opener at a reasonable price.
Kelly Goad
20:44 04 Dec 19
They gave me a fair price on the phone and were easy to schedule a time. The repairman, Jeremy, arrived well within the 3 hour window given and was finished in no time. He explained the new door and and the warranty and made sure I was satisfied before he left. 👍🏻👍🏻👍🏻👍🏻👍🏻
Precious Hunter
20:13 03 Oct 19
The people at Metro go above and beyond, everyone that passed me asked if I had been helped Kelly is a wonderful upfront person but Jermey is my Angel on one of my worst days he showed up and out on my behalf. I am unemployed after 22yrs my plant moved to Alabama amy my husband was diagnosed with MCI early onset Dementia in June. When I say God put Angel's in our lives all I can say is Hallelujah. Thank you so much for listening and sending someone out to take care of us on top of giving me the part's we needed to fix our garage door. I will be praying for you as you pray for me. Thank you again my Angel Jermey. Love Precious and Cleo Hunter.
Carolyn Long Young
17:32 10 Sep 19
We have done business with Metro Garage Door for many years. They never disappoint. Easy to work with. They get things done, and do it right the first time. We just purchased 3 garage doors to be installed Very happy.
Vicki Copeland
17:10 05 Sep 19
We just purchased garage door openers and gas logs for our fireplace from Metro. We appreciate the time that was spent to make sure our selections were exactly what we needed and preferred. Never felt rushed or pressured. Staff was very professional and friendly. Would definitely recommend Metro Garage Door! Sales and Service top notch!
Corey Lowe
22:26 22 Aug 19
They are by far the nicest people I've ever met. They get my full support 100% and I am happy to refer EVERYONE to them!
Mitzi Blackstone
11:12 07 Aug 19
Thank you for your help with our garage door. I love it!!! I would never have picked what we did without your wonderful staff. I didn’t think I wanted windows but oh my I love them so much! Thanks for being so awesome!!
Jon D. Turpen
16:23 28 Jun 19
I scheduled a spring repair for my garage door and they stiffed the repair date. When I called them back, they said I was wrong on the scheduling. They then scheduled another date the following day and they never showed up. Their receptionist accused me of lying about the scheduled dates. Very disreputable business. I scheduled my repair with Nabors Garage Door Service.
Wayne Lanham
15:35 27 Dec 18
Metro installed a Garage door and opener on my Garage 12 x12 I must say they done a Awesome job in Woodland Alabama. Thanks very Happy with door and the service. You have a bunch of great employees.
Ronnie Crockett
17:01 14 Dec 18
My experience with Metro was exceptional. So friendly and professional. The office staff were responsive to my questions and a joy to talk to. The technician (Brandon) went above and beyond to show me all the features, programmed my car to work with the door, and even provided me of the do’ and dont’s. Top Notch! Wish every company was run like this!
Wesley Glover
20:31 05 Dec 18
Highly recommend this company!! Brandon was on time both times he came out to service each door. From the time I set up my appointment to the install. No complaints!!! Will def use again if we have any garage door issues
Rebecca Smith
15:33 31 Oct 18
Off to a terrible start! Ordered a quote, paid in full within 30 minutes of Mark writing the quote. He advised that the install would be Friday of that week. Said I’d receive a call to schedule time and perhaps move it up since it was a “local” job and simple install. Today is Wednesday (job was ordered and paid Monday), never received a call to schedule the job so I called. Transferred twice only to hear that no one recalls the Friday promise desire it being said in front of me and my contractors. Now the install is pushed out! Nice of metro to halt work on my job site simply because they shuffle paperwork around for 72 hours and didn’t get it scheduled when it was ordered. I’ll pay more for better service elsewhere! Very disappointed! Terrible communication.
Sue C Stanley
14:01 26 Oct 18
Recently, the gas logs that Metro installed for me, 2 years ago, were serviced by Aaron and Ivan. They were professional and thorough, making every effort to be clean and quiet. Thank you, Metro!
Lawrence Ringer
05:25 27 Oct 17
I am one of those people that very rarely write reviews but I do read them to help me purchase things. I felt compel to write about this company. I have seem the company trucks in the Douglasville area and I gotten to the point where I needed new garage door. I gave them a call and made an appointment, I was impressed from the very beginning with the sale lady being on time and being very professional. As the order process started, I met two of the women in the office (Shea & Shun) and I was highly impressed with them as well on how they took care of my order and making sure to take care of me being a customer. Then the final nail came on the day of installation. This guy name(Tom) came to my house bright and early and completely blew me away. He was very efficient and knew his business. I am 100% satisfied and would highly recommend Metro Garage Doors to anyone who is in need of their services, Great job Metro and Mr. Tom.
Pat Lynch
17:44 21 Apr 17
Great help from the staff to assit in purchasing a set of torsion springs to replace one broken spring and the other aging one. Gavin gave me some great tips on technique for removal and replacement of the springs. They even let me borrow the torsion spring winding bar tools to do the job safely. it's good to be able to spend my money locally and get this kind of service when there is so much temptation to buy things online.
Jeff Helms
01:00 19 Apr 17
Krissy came and answered all of my questions about insulation and explained the entire process. The installer came when he said he would and completed the job in one day. Space was actually cleaner than before he started! He is the tall guy with the beard in the back row of their picture here on Facebook. Super friendly and very courteous. They also installed my garage doors a few years back but never consider them for insulation until a friend recommended them. I HIGHLY recommend them for your Garge door or insulation needs.Thanks Metro!Jeff Helms
Robert Philpot
22:28 18 Apr 17
Super fast service reasonably priced and every part of the service was very professional.
Cindy Pocali
15:45 21 Mar 17
Such an important part of the overall look of the house. Great explanation of differences in doors. Seamless, detailed installation. Soooo quiet!
Joey Jordan Bragg
02:15 16 Sep 16
Fast, courteous & professional all the while being affordable! I finding a great local business!
Taylor Condon
16:16 05 Dec 13
Amazing people and incredibly hard workers! I wouldn't choose anyone else.
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Google Rating
4.8
Based on 274 reviews
Metro Garage Door, Inc.
4.8
Mark Vann
13:28 24 Oct 20
Jimmy came out and replaced our Garage Door key pad. He was very professional and so courteous. He did a great job! They has done many other things in the past and we are lifetime customers. Jimmy was a rockstart!
John Scherer
17:36 21 Oct 20
Jimmy did it right! The call that he was on the way. He gave me the feeling that he had things under control and was operating in my best interest. Gave me a choice between spending almost the amount of a new one or a new one. With my old one being old, I choice a new one. He had it with him and it didn’t take long to put it in and adjust everything. He was efficient, professional and personable. Thanks Metro for sending Jimmy.
Russell Bailey
21:08 20 Oct 20
Jimmy was an excellent repairman. Very courteous and went above and beyond to insure that I was satisfied. Being a disabled vet, I' accustomed to being taken advantaged of. I'm very happy with this company and I always recommend to my associates when asked...
Randolph Schmidt
20:51 16 Oct 20
Jimmy was great and got us all fixed up!!
Raya Blount
14:48 16 Oct 20
My technician was Jimmy and he was great and upbeat!! I described the issue with my garage door opener. He took a look at the opener itself and immediately knew what the problem was and what need to be fixed. He got right to work and it took him about 30mins to complete. I was so happy that he was knowledgeable and did a great job. I will definitely call them again.
Lisa Lonon
15:25 15 Oct 20
Jake came to service my garage door and gave exceptional service. First he texted me to let me know who he was and when he would be arriving. He explained in detail what he would have to do and why. He was professional, friendly and courteous. Metro Garage Doors should be proud to have such an employee. Kudos to Jake and Metro Garage for such a wonderful staff! I have used them in the past and I’m not at all surprised because giving good customer service is their track record!
Crystal M.
18:23 09 Oct 20
Jimmy was the tech sent for the job and I was more than happy with him. He was very knowledgeable so that saved me a couple bucks :-) Problem was fixed timely and professional. Thank you Metro!
Steven Sampson
15:23 09 Oct 20
Jimmy came out to service a garage door. He took extra time to explain some features and maintenance suggestions for me to follow. I appreciate his professionalism.
Robert Paley
00:51 04 Oct 20
Jimmy Smith did a phenomenal job repairing our garage door. He was prompt, proficient and professional.Thank you Jimmy and thank you Metro Garage!
Harold W. Spence
13:16 01 Oct 20
We had problem with one of our garage doors and called Metro Garage Door. Jimmy was the garage door expert Metro sent out. Jimmy was masked, friendly, and knowledgeable. He worked efficiently and was finished in no time. Additionally, Metro's services were reasonably priced. I highly recommend Metro Garage Door in general and Jimmy, in particular!
Zach Crook
15:53 30 Sep 20
These guys are great ! We had JimmyCome and help us out and he was excellent ! He does a great work and will give you some great convo if you want it. He was very respectful and professional and I would highly recommend asking for him.
Shrinivas Kudekar
16:11 29 Sep 20
Jimmy Smith from Metro Garage door did an awesome job of finding out the problem (spring) and replacing them all within the hour. Great professional job and awesome turn around time.
Calvin Warren
17:50 28 Sep 20
Kudos to Service Tech Jimmy. He did an amazing job. He communicated his appointment time with me. He was courteous and friendly. Jimmy installed the motors on my garage doors in a timely manner and he was very good at his job. He made my day.
pam davidson
14:08 22 Sep 20
Jake, the Metro installer did an excellent, neat job and we are very pleased with the product and service.
C Flowers
15:33 18 Sep 20
I would like to recognize and give a big thank you to Paige Johnson! She was very helpful for myself and my husband yesterday. She sent me several different options and quotes very friendly and very helpful! Deserves 5 stars! Great customer service Paige!Christal and Stan Flowers
G.P Harrington
15:41 16 Sep 20
Jimmy was professional, courtesy and very friendly, he went over and beyond , I would recommend Metro Garage (Jimmy) for a job well done.
Joel Houston
13:45 16 Sep 20
Called Metro Garage Door first thing in the morning to fix an issue with my garage door that happened that day. They were very personable and gave me a time frame. They beet the time frame. The techs name was Jimmy and he was great. He explains what caused the issue and what he was doing to fix it. He was fast and thorough. I recommend this company and Jimmy as their tech for your issues and maintenance.
thomaine price
18:01 15 Sep 20
My experience with Metro doors today was a really good one. The tech Jimmy was very knowledgeable about his business complete tips on how to better monitor the system, reminders on warranties that would be useful if needed, and down home good company to have. He was very funny with jokes and fun talk about family and raising kids. He kept us laughing the whole time. All while still working in a timely manner. The work was done quick and he was polite and very respectful throughout the entire process. The price was good, the work was good, and he was good company to have. Thank you Jimmy, and thank you Metro Doors. Today was a good experience, and the door is working wonderfully. Thank you.
Terri Kilgore
17:56 10 Sep 20
Jimmy was awesome! He was friendly, efficient and I appreciate the mask wearing. Thanks for taking care of my sad garage door!
Arthur Fessenden
15:23 10 Sep 20
THX MGD- Jimmy came out to fix my garage door- what a Professional- located the problems & got it done quickly-- good guys as well--Take care--Arthur Fessenden
Keyanthony Archer
20:24 09 Sep 20
I had a great experience with metro doors technician named Jimmy he gave me a call before he came and was on time he finished in a timely fashion,he was very friendly and safe with mask on I really appreciate it metro thanks Jimmy
Pamella McCall
15:11 09 Sep 20
Jimmy was pleasant, professional and knowledgeable. He had the job completed in five minutes. Great job Jimmy!
Bonny Belcher
21:30 08 Sep 20
Jimmy was very nice and knowledgeable. He helped me better understand the issues. I will recommend him next time I need service. Thanks a million!!!
Maria Peek
13:29 07 Sep 20
Jake was great, he arrived timely and did a great job, in addition, he took the time to listen to a concern I had about a gap in the bottom of my garage door, he addressed the issue and I was very satisfied with his work.
Denise Burrows
21:54 04 Sep 20
Jimmy was awesome! Arrived at designated time, courteous and friendly. He diagnosed the problems with my garage door, took action and had it up and running smoothly in a very reasonably time. I will recommend him to others and also request him for the future.Thank you so much!!!
Evan Fowler
16:05 03 Sep 20
Jimmy did a fantastic job. Very happy I used Metro Garage Doors!
Tony Ttemmah
15:34 03 Sep 20
Jimmy was wonderful. Hey arrived on time and was very courteous and considerate. He was very knowledgeable and showed me things about my garage that I needed to know as a first time homeowners. I would definitely recommend him to anybody else who is looking for garage work done. And the price was very very reasonable!!!
rick allan
22:05 01 Sep 20
Metro Garage continues to earn my business. Great experience from the time I call for an appointment, to the quality of service they provide. They were able to quickly set an appointment and were on time for the repair. Jimmy the service tech explained the problem in detail and resolved my issue at a competitive price. Good stuff.
Enid Pigors
16:30 01 Sep 20
Jimmy with Metro Garage Doors did a fantastic job for us this morning (Tue. 9/1). He fixed our garage door (replaced the door springs) within an hour. He arrived on time, assessed what the problem was, explained things thoroughly and went to work. He was quite pleasant and very professional. Your company is fortunate to have an employee like Jimmy. It was such a positive experience we will be referring your company to our friends and neighbors.
Adam Green
19:39 31 Aug 20
The team at Metro Garage doors took great care of us through quoting, installation, and then even when we needed a service. For the quotes and install my wife was present when I was unable to be and she spoke very highly of the gentlemen who came out. She said they treated her with respect and clearly laid out the options we had based on the look and budget we had in mind.Our doors had to be custom ordered but arrived within the promised time and looked great once installed. We provided our own openers and all were installed flawlessly.A little under a year later we had an issue with an opener and Metro was able to get out for a service within 48 hours. Although initial indications were that we would need to replace the lifter motor, the technician, Jake, was able to troubleshoot the issue and save us over $200 on the cost of a new motor and install.Really appreciate the quality products and customer service provided by the team at Metro Garage!!
Mallory Akin
14:31 31 Aug 20
Jake was very helpful with my issue, he not only corrected it, but also gave me some tips to prevent the issue from happening again. Very happy with Metro Garage Doors!
zajuana moore
21:07 26 Aug 20
I am very pleased with the repair that was done to my garage on August 24, 2020. Jimmy called to let me know about when to expect him. Upon arrival, he quickly identified what the problem was. He made that repair and also tightened up the springs so the door would operate better. Jimmy was even nice enough to replace a light bulb for me. Thankful for the integrity of this company as well as its employee, Jimmy.
Scott Harvey
16:04 26 Aug 20
I placed an order with Metro and two days later they called ahead, showed up on time, and Jake did an awesome job!
eli C.
01:30 26 Aug 20
We purchased two garage doors and two motors one side is just fine the other ain't fine. It squeeks like a bored pig. We took pics and measurements even oil it all up trouble shootin it. Present our issue we found the install was not correct from our findings even made the adjustments come to find out they still want to charge us to come out and fix it even when it's on them for a bad install. No warranty and years off misdirected track ruined my motor. So I fixed it. Motors fine. Shame I had to readjust the level on my own. A good company with dignity would have made sure it was fine from the start and if it went bad, fix it for free, not set it up to go bad in the long run to charge you to get it fixed right later.
Glen Green
18:32 25 Aug 20
We just had our garage door repaired by Jimmy @Metro Garage Door. We had been without our door for 2 years and every component needed a repair of some sort. Jimmy was professional, friendly, fair and very skilled. I could not be happier with the job he did. I would recommend Metro to anyone that needs garage door work.
Linda Grisham
13:00 24 Aug 20
Jake arrive during the scheduled time. He worked quickly and did a great job. Jake was polite and courteous. I was very pleased with Jake and Metro Garage.
macah Spinks
13:55 22 Aug 20
Jimmy did a great job. He was quick, informative, professional, and had an awesome personality.
Kelly Peavy
05:02 22 Aug 20
Mr.Jake (The Technician), arrived promptly between the time frame (8:00 AM- 11:00 AM) given by the customer service representative (Debbie G.). He wore his mask over his nose & mouth while still practicing social distancing (during the Coronavirus Pandemic). He was very professional, polite, and pleasant the entire service visit. After viewing the issues pointed out to him by myself, he provided a few options along with prices on the repairs and/or replacements available to solve the problem on both garage doors. Mr. Jake was very knowledgeable on the repairs /replacements that needed to be completed on August 19, 2020. He answered all of my questions and made me feel comfortable and sure that I made the correct decisions on all of the work completed in a very timely manner. I would definitely recommend this company to all my friends, family, and neighbors. And I look forward to using them again in the future, if needed.Thank You Kindly,Kelly
QuintA Lossa
01:57 22 Aug 20
First of alllllll, lets talk about how fast they came out to fix my garage! They scheduled my appointment and were considerate of my schedule and time. The technician that came out was outstanding! JIMMY was extremely knowledgeable and informative. He made sure I understood everything that went wrong and was explaining the repairs every step of the way! He was fantastic! I’d recommend metro garage doors to anyone!
Michael Prado
21:19 19 Aug 20
Jimmy was super polite and easy to work with. Replaced a circuit board and was finished in 15 minutes. Great Service
Kurt Nicholson
18:34 19 Aug 20
Metro Garage Door did not install our garage door (wish they had!) Even though it is still under warranty by the company that did installed it, we have twice chosen to have Metro make any needed adjustments to it... great choice!!!!! This time Jimmy came out. Within a few minutes he had the problem solved. He then went to every bolt on the door and made sure they were all tight. When setting up the appointment, I was told that I would be happy with Jimmy.... and I was! Metro called the day before to remind me of my appointment, and Jimmy called the day of the appointment to let us know he was on his way. Very professional company that is staffed with very professional people!
Pamela Pickett
17:02 19 Aug 20
Wanted to give Jimmy with Metro a 5 star rating. He was very professional and polite during the repair of my Genie garage door. He was very knowledgeable to the problems that I was having. The repair time was fast. I recommend Metro and Jimmy for any garage door needs. Thank you Jimmy for giving me my peace and safety back. Job well done.
Ty Young
15:06 19 Aug 20
GREAT WORK JIMMY!On time with courtesy call!Programed 3 cars, 4 openers, 6 remotes & 1 key pad to 2 doors.Replaced 1 opener.All work done in about 1 hour...no wasted time!Would highly recommend!
Donna Haley
11:52 19 Aug 20
Our garage door was in need of service and Metro came through for us. Jake was professional and knowledgeable. He took the time to explain what was going on with our door and gave us tips on how to conduct preventative maintenance. Metro, you have a great employee in Jake, we have nothing but high praise for him.
Terri Moss
00:35 19 Aug 20
Jake was very professional, friendly, and did a great job repairing my garage door. Thanks!
Antonio Borges
22:20 18 Aug 20
Thank you Jake, you did a great job getting the garage door to function as it should! I'm extremely happy with your professionalism and workmanship. Next time the door needs service, I will definitively call Metro Garage Door.
Bryant Olmedo
20:48 18 Aug 20
Called Metro Garage Doors for service and they sent the best and most courteous service tech. Great job Jimmy!! Will definitely be calling Metro Garage doors for future needs.
tom kohler
22:21 17 Aug 20
Jimmy was extremely professional, knowledgeable and pleasant. He did a great job adjusting our garage door and it works perfectly now. Kudos to Jimmy!
MARK INGRAM
19:39 17 Aug 20
Thank you for your great service !Great job Jake!
jhonson augustin
18:26 17 Aug 20
Jimmy provides me a quick service in a professional manner.
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Contact Metro
- Phone770-281-4480
- Address12871 Veterans Memorial Highway
Douglasville, GA 30134