Metro Garage Door, Inc. is a family owned and operated company. We’ve been serving the metro Atlanta area since 1992 in the garage door industry. In May 2012, Metro Garage Doors, Inc. and L&W Insulation and Fireplaces, Inc. (since 1979) joined together to add fireplace and insulation services to the company’s garage door business. Our business consists of three main areas: garage doors, fireplaces, and insulation. We offer services, repairs, replacements and installations for residential and commercial customers.
Jimmy was prompt in our service call. He installed our new opener in a timely manner explaining everything we needed to know. He assisted in programming both our vehicles to recognize our new opener. We have used Metro Garage twice and very pleased with their workmanship and professionalism.
We called and they were able to schedule us within 2 days. Jimmy arrived a little later than our time frame because he had gotten held up at a previous job. This happens but he still came knowing it was going to take him several hours to complete our job. He didn't leave until 8p with a smile on his face and everything completed to our satisfaction. He was Great and I will request him if needed for future work. Thank you Jimmy!!
The tech did a great job. He was able to troubleshoot the problem in a short amount of time. He was even able to get the opener to work with the visor button in my car. He was friendly and on time and less $$ than I thought. Highly recommended.
I usually have the need of Metro's services on our construction jobs. we had a need at home and they were right on it. Had me back up same day. Great service and Jeremy was fantastic. Highly recommend them for your needs.
They gave me a fair price on the phone and were easy to schedule a time. The repairman, Jeremy, arrived well within the 3 hour window given and was finished in no time. He explained the new door and and the warranty and made sure I was satisfied before he left. 👍🏻👍🏻👍🏻👍🏻👍🏻
The people at Metro go above and beyond, everyone that passed me asked if I had been helped Kelly is a wonderful upfront person but Jermey is my Angel on one of my worst days he showed up and out on my behalf. I am unemployed after 22yrs my plant moved to Alabama amy my husband was diagnosed with MCI early onset Dementia in June. When I say God put Angel's in our lives all I can say is Hallelujah. Thank you so much for listening and sending someone out to take care of us on top of giving me the part's we needed to fix our garage door. I will be praying for you as you pray for me. Thank you again my Angel Jermey. Love Precious and Cleo Hunter.
We have done business with Metro Garage Door for many years. They never disappoint. Easy to work with. They get things done, and do it right the first time. We just purchased 3 garage doors to be installed Very happy.
We just purchased garage door openers and gas logs for our fireplace from Metro. We appreciate the time that was spent to make sure our selections were exactly what we needed and preferred. Never felt rushed or pressured. Staff was very professional and friendly. Would definitely recommend Metro Garage Door! Sales and Service top notch!
Thank you for your help with our garage door. I love it!!! I would never have picked what we did without your wonderful staff. I didn’t think I wanted windows but oh my I love them so much! Thanks for being so awesome!!
I scheduled a spring repair for my garage door and they stiffed the repair date. When I called them back, they said I was wrong on the scheduling. They then scheduled another date the following day and they never showed up. Their receptionist accused me of lying about the scheduled dates. Very disreputable business. I scheduled my repair with Nabors Garage Door Service.
My experience with Metro was exceptional. So friendly and professional. The office staff were responsive to my questions and a joy to talk to. The technician (Brandon) went above and beyond to show me all the features, programmed my car to work with the door, and even provided me of the do’ and dont’s. Top Notch! Wish every company was run like this!
Highly recommend this company!! Brandon was on time both times he came out to service each door. From the time I set up my appointment to the install. No complaints!!! Will def use again if we have any garage door issues
I am one of those people that very rarely write reviews but I do read them to help me purchase things. I felt compel to write about this company. I have seem the company trucks in the Douglasville area and I gotten to the point where I needed new garage door. I gave them a call and made an appointment, I was impressed from the very beginning with the sale lady being on time and being very professional. As the order process started, I met two of the women in the office (Shea & Shun) and I was highly impressed with them as well on how they took care of my order and making sure to take care of me being a customer. Then the final nail came on the day of installation. This guy name(Tom) came to my house bright and early and completely blew me away. He was very efficient and knew his business. I am 100% satisfied and would highly recommend Metro Garage Doors to anyone who is in need of their services, Great job Metro and Mr. Tom.
Great help from the staff to assit in purchasing a set of torsion springs to replace one broken spring and the other aging one. Gavin gave me some great tips on technique for removal and replacement of the springs. They even let me borrow the torsion spring winding bar tools to do the job safely. it's good to be able to spend my money locally and get this kind of service when there is so much temptation to buy things online.
Krissy came and answered all of my questions about insulation and explained the entire process. The installer came when he said he would and completed the job in one day. Space was actually cleaner than before he started! He is the tall guy with the beard in the back row of their picture here on Facebook. Super friendly and very courteous. They also installed my garage doors a few years back but never consider them for insulation until a friend recommended them. I HIGHLY recommend them for your Garge door or insulation needs.Thanks Metro!Jeff Helms
We were having issues with our garage not opening. The tech that came out was Jimmy Smith. Jimmy introduced hisself and was very pleasant. He explained to me to me what the problem was and why the door was not working. Jimmy got the job done! Thank you for your pleasant personality Jimmy.
18:02 14 Apr 21
Jimmy S. service was excellent. Suggested an upgraded door spring and he completed the replacement quickly. Highly recommend Metro!
14:58 14 Apr 21
Jimmy did a great job! He was very professional and friendly! We would definitely recommend Metro garage for garage door repairs & installation.
00:31 14 Apr 21
Jimmy did a great job coming by late to fix our garage door
00:49 10 Apr 21
I want to thank metro garage doors for installing my garage door today . And Jimmy came by and did a good job was fast , positive attitude the best tech ever I would most definitely like for him to install my garage doors if anything happens thanks 😊
20:15 09 Apr 21
Jimmy did a great job on garage door springs and general check up, very friendly great attitude overall good experience
00:38 09 Apr 21
Customer service is top notch! Service is excellent! They go above and beyond! Really great rates! If you’re looking for a garage service company, look no further!!!
22:27 08 Apr 21
We would definitely recommend Metro for your garage door repairs. Jimmy Smith was very knowledgeable and he knew the problem with our door right away. He was so pleasant and followed all the safely protocols. We enjoyed his visit and we will ask for Jimmy if we have any issues in the future. The price for a house calI I felt was fair. Jimmy arrived within the time slot that was given me when I asked for service.
17:15 08 Apr 21
Jimmy did a great job of servicing my garage doors. He was very professional and friendly!
14:53 08 Apr 21
Great experience all around. Had my garage doors serviced and am very pleased. Very satisfied!
22:56 07 Apr 21
Jimmy was great! He was able to repair my garage door I thought would have to be replaced. He was very professional with a great sense of humor. I also greatly appreciated his wearing a mask and social distancing!
22:42 07 Apr 21
Jimmy did a great job repairing my garage door today. Thanks!
20:18 07 Apr 21
Jimmy came to install some bracing on our doors. He was super nice, courteous, did the job right, and efficiently! Make sure you ask for Jimmy!
19:57 07 Apr 21
Jimmy came in a timely fashion. He did an awesome job. I will continue toCall on them!
19:48 07 Apr 21
23:29 06 Apr 21
Jimmy came out and fixed our garage doors and did a fine job explaining everything.
23:28 06 Apr 21
Jimmy came out and fixed both our garage doors and did a great job. He was courteous and knowledgeable
16:49 06 Apr 21
Very professional and courteous. My technician was very patient when explaining the functionality of my new garage door opener.
01:30 06 Apr 21
Jimmy did a great job and explained everything well. Highly recommend!
22:31 05 Apr 21
Jimmy was great excellent service and very knowledgeable and friendly. He even replaced the battery in the remote opener. Thanks jimmy
14:30 05 Apr 21
Jake was very professional and thorough with the needs of our garage door repair. We appreciate the timely service. Highly recommend Metro for garage door repair.
11:21 05 Apr 21
Jimmy came to my home for my garage repair. He was personable and knowledgeable. He took time to explain and answer every question we had. I would definitely recommend Metro to friends and family based on the excellent service we received from Jimmy.
13:30 01 Apr 21
Jimmy service was excellent and such a nice person with a wonderful personality. I am very satisfied with the service Jimmy provided today. If needed again for service Jimmy would be my first call. Thanks.Jamerica Landry
11:39 01 Apr 21
Jimmy was great! He followed all safety protocols- wearing mask, social distancing, using hand sanitizer! He was very professional and knowledgeable, great personality- I will request him for all future needs! 😊
22:17 31 Mar 21
Jimmy Smith @ Metro is awesome. Friendly and informative! Thank you
11:35 31 Mar 21
Great experience. Jimmy did an excellent job .
22:01 30 Mar 21
Jimmy the technician did a fantastic job fixing my garage door issues and he was very professional,curtious, and informative as well as being a cool& fun guy👍
20:02 30 Mar 21
Very happy with the service call. Jimmy did an excellent job very fast.
18:29 30 Mar 21
Jimmy was very professional and polite. Complete job timely and accurately. I would call Metro Garage out again and refer to all friends and family.
14:12 29 Mar 21
Jimmy did a great job in servicing our garage door.
02:02 26 Mar 21
20:48 25 Mar 21
16:39 25 Mar 21
Jimmy was outstanding. Metro Garage has a new customer for the long term! Jimmy’s personality is upbeat and funny! He treats you with respect and does the job exceptionally well!!! My wife and I are so pleased!!!
19:14 24 Mar 21
Jimmy came out and he was a cool cat. He was friendly and knowledgeable. He gave me great recommendations. A lot of personality! I will be calling back for services.
18:09 24 Mar 21
Mr J Smith has a great attitude very helpfuls send me him anything thanks
20:57 23 Mar 21
I had a spring issue with my garage and they sent Jake out who did a great job fixing it in a very timely manner.
15:50 22 Mar 21
Jimmy S came out on time, got the work done and was extremely helpful and professional. Will use him of anything ever goes wrong again!
13:39 22 Mar 21
The tech Jimmy Smith, was knowledgeable and pleasant. Thank you for your service!
22:24 19 Mar 21
We had an appointment Wednesday for 2-6. The tech called at 6:30, but I had left my phone at home while I went to church, so I didn’t get the call. My daughter had made the service call and gave her number as the contact. She was home Wednesday evening, but the tech never called her phone.Thursday morning we rescheduled for Friday 12-4. I called office at 3:30 to see if the tech was close. She said we were next and the tech got to our home about 5:45.The tech was Jimmy and although he ran late, he had a great personality and was very personable. He did a good job fixing the door and we hope not to close the door on any more grills!
19:59 19 Mar 21
Dr Richard La Fleur
22:30 18 Mar 21
Today Jimmy installed a new garage door opener for me and he went above and beyond with the install. He was personable and friendly and was a great example of customer service. Metro Garage Doors will has earned ALL my garage doors business.Thanks Jimmy!
09:20 18 Mar 21
Ronald C. helped me with a cracked window in my garage door and he was great! Ronald was knowledgeable, efficient, worked quickly, was friendly, and also assisted me in programming my garage door opener to my vehicle. I highly recommend this company for your garage door needs!
23:17 15 Mar 21
Jimmy came out and replaced the trim around all 3 Garage Doors and the strip on the bottom of the doorsHe did a fantastic job
Gutter Master Roofing & Construction Company
00:26 13 Mar 21
Jimmy was at my house to do a garage door repair for me, while he was attempting to repair my Garage door he kept finding parts that either needed to be replaced or will be needing replaced very soon. We had just bought this house 6 months ago so I never had any idea how old the opener was. He told me at least 20 years old. He suggested to me that I should go ahead and purchase a new one, since fixing the old one would cost just a little less than a new one.Being a business owner here in Douglasville for 28 years I totally respected Jimmy opinion and went ahead and told him to install a new one.This man had to drive back to his office and get a new one and drive back to my home and install it.Metro garage doors needs to really appreciate this Gentleman as a employee. I could only wish my employees could be this positive as he is.I totally want to say great job Jimmy and if you ever need a job call me.Rush N Cindy Perry
19:43 10 Mar 21
Had the pleasure of meeting Jimmy Smith yesterday as he installed new garage door opener...This guy is awesome...Very professional and outgoing personality...People like Jimmy make companies great...Will recommend Metro Garage to everyone I know...Everyone that works there is a joy to deal with...Hats off to Metro and all employee’s
14:32 06 Mar 21
The technician ( Jimmy) promptly arrived at my house on 5 March 21, and was very professional, polite and provided very informative information regarding my garage door problem and fixed it in a reasonable amount of time. KUDOS to Jimmy and Metro Garage Door, you have a great employee!!
01:42 06 Mar 21
I called Metro Garage Doors to install a garage door opener and spoke with Kelly. She was very informative and give lots of suggestions. I ultimately ended up going with the Liftmaster. Jimmy came to install it and he was great. He was very polite and even cracked a few jokes. Jimmy installed the opener REALLY fast. When he was done, he showed me how to work it and told me the app I needed to download to use my phone to control the garage door. Jimmy even offered to help me sync everything to my phone. He was patient and I didn’t feel rushed a all. I totally wish I could give 10🌟
22:32 02 Mar 21
Today Jimmy came to my house to fix my garage door he was safe wearing a mask and all the proper gear asked me about the issues and began to work and did a great job i am very pleased with the customer service and the mindfulness to wear a mask the whole time he completed the door. I will recommend this company to my neighbors and tell the to ask for jimmy an outstanding man and outstanding company. Thank you from the Boyce family.
18:05 02 Mar 21
Metro garage is great, Jimmy was outstanding, on time and very professional, I even bought some additional hardware and had it placed on my garage doors, I’ll be calling them for their PM program and any future garage needs, thanks Jimmy for a job well done!!!
16:00 02 Mar 21
We called Metro Garage and receive an appointment within 3 working days. Jimmy called, provided his ETA and arrived as scheduled. Extremely professional and friendly with a great sense of humor. He made great recommendations and fixed other issues he noticed besides the gararge door spring he was replacing. Because of great workmanship from people like Jimmy, this is our 3rd time using Metro Garage.