Catch it before it snaps.
Spring lubrication, tension adjustment, and pre-failure diagnostic across the Atlanta metro. Most spring failures give weeks or months of warning — heavy door, squeak, slow operation. We catch it on a service call cheaper than the emergency replacement after the snap. Quoted in writing, with lifetime workmanship on the tension and balance work. Family-owned since 1979 — Douglasville HQ + Alpharetta, no subcontractors.
Metro performs garage door spring lubrication, tension adjustment, and pre-failure diagnostic on a single visit — quoted in writing before any work begins. Catches spring fatigue and balance issues weeks or months before they snap into an emergency. Lifetime workmanship on any tension or balance work performed. Family-owned, never subcontracted, dispatching from two Atlanta-metro locations since 1979.
Silicone-based garage door lube only — never WD-40, which degreases the spring's protective coating and accelerates rust. We carry the right product on every truck and apply it to coils, bearings, rollers, and hinges as part of the standard repair call. Six-month interval keeps the door quiet and corrosion-free.
A balanced door holds mid-travel without the opener doing the work. We weigh the door (or pull the manufacturer's spec for your panel + insulation combo), calculate the correct turns of torsion, adjust on-site, and verify with a balance test before we leave. No "good enough" — to spec, every time.
If the diagnostic reveals the spring is past its useful life, we tell you straight — band-aiding a 14-year-old spring buys weeks; replacement is the right call. If we recommend replacement and you proceed same-day, the diagnostic visit isn't separately billed. We won't sell you a fix that won't hold.
Most spring failures give weeks or months of warning. Here's the diagnostic line between a quick repair visit and an emergency replacement after the snap — and how lubrication actually works.
Repair vs replacement — the diagnostic line. A spring repair covers lubrication, tension adjustment, and balance work on a spring that's still intact and within its useful life — typically the first 8–12 years of a standard 10,000-cycle spring's lifespan. A replacement is a full pair swap when the spring has snapped, shows visible coil deformation, or is past its rated cycle limit. Most Atlanta homes need one or two spring-repair visits over the door's life before the first replacement becomes necessary — done right, that means the door operates quietly and safely for the full 10–15 years instead of squeaking for the last five and snapping on a cold morning.
The lubrication science — why silicone, not WD-40. WD-40 is a degreaser, not a lubricant. It strips the protective coating on torsion springs (especially the galvanized and oil-tempered finishes that resist Atlanta humidity), accelerating the corrosion it's supposed to prevent. After a few WD-40 applications, the spring rusts and burns through cycle life faster. The right product is silicone-based garage door lubricant — 3-IN-ONE Garage Door Lube, Blaster Garage Door Lubricant, or equivalent — applied along the coils, on the torsion-tube bearings, and on the rollers and hinges. Six-month interval is standard; lake-adjacent and high-humidity garages benefit from quarterly. Lithium grease is also wrong (collects dust + grit, accelerates wear).
Tension adjustment — what "balanced" means and how it's measured. A balanced garage door holds mid-travel without the opener doing the work. Lift it manually halfway and let go — it should stay put. Drift down means under-tensioned springs; bouncing up means over-tensioned. We weigh the door (or pull manufacturer spec for your panel + insulation combo), calculate the correct turns of torsion (typically 7–9 quarter-turns from neutral for most residential doors), and adjust on-site with winding bars. After adjustment, we run the balance test before leaving. If the spring won't hold the new tension or the calculation pushes it past spec, that's the line where replacement becomes the better call.
The math — repair vs. emergency replacement. A repair call is meaningfully less expensive than a full pair replacement, plus you avoid the inconvenience of a stuck door (cars trapped, garage exposed, sometimes a same-day emergency premium at competitors). Most spring fatigue is detectable 2–6 months before failure — squeaks, heavy door, slow operation, balance off. Catch it on a repair visit instead of waiting for the snap. If our diagnostic reveals the spring is past its useful life and we recommend replacement, the diagnostic visit isn't separately billed if you proceed with the replacement same-day.
Our process. Visual inspection of both springs (coil condition, surface rust, gap from neutral), torsion-tube bearing check, cable tension check, balance test, then lubrication of coils + bearings + rollers + hinges with silicone. If tension adjustment is needed, we calculate to spec and adjust with winding bars. From arrival to handoff: typically 30–45 minutes for a single-door call, 45–60 for a double. The door operates noticeably quieter immediately, and the cycle-life clock resets on any tension we restored.
If any of these describe your door, schedule a repair call before the spring snaps and forces a full replacement. Call (770) 526-1214 — most Atlanta-metro homes get same-day service.
A balanced door takes maybe 8–12 lbs of effort to lift. If yours feels closer to 30+, the spring tension has slipped — common as torsion springs settle in the first year, or after a season of heavy use. We measure the door's weight, calculate correct turns, adjust on-site, and balance-test. Quoted in writing before any work begins.
The squeak is coil-on-coil friction from a dry spring. The fix is silicone-based garage door lubricant on the coils, bearings, and rollers — never WD-40 (it strips the protective coating and accelerates rust). Six-month interval keeps the door silent. We carry the right product on every truck.
Lift the door manually halfway and let go. A balanced door stays put. Drift down means under-tensioned springs (door too heavy for current torsion); spring back up means over-tensioned. Either way, the opener motor takes the strain and burns out faster. Tension adjustment + balance test, quoted in writing before any work begins.
A spring tune-up is a natural moment to inspect the rest of the door's wear parts. We can address any of these in the same visit — quoted in writing, your call to approve.
If the spring is past its useful life or won't hold tension, full pair replacement is the right call. We'll quote it on the same visit if the diagnostic surfaces it.
Worn rollers stress the spring and opener. Nylon high-cycle upgrade is quieter and longer-lasting.
Springs, cables, rollers, panels, openers — all repairs we handle, all in one place.
A door operating on bad springs strains the opener motor. Worth checking after any spring fix.
22-point inspection catches spring fatigue, cable fray, and roller wear before they become emergencies.
GreenSky financing through Synovus Bank. 0% APR options available on qualifying installations.
Background reading on garage door mechanics from our team's field notes.
Why door weight matters for spring sizing, opener horsepower, and DIY safety — with weight ranges by door type and material.
Every part of a residential garage door — what each component does, what wears out first, and what you can safely check yourself.
Lubrication, tension, and a balance test on every visit. We give honest "repair or replace" guidance on-site, then quote in writing.
When Metro answers the phone, a Metro tech shows up. Never a subcontractor. Trained in our Douglasville shop on spring lubrication, tension calculation, and pre-failure diagnostic. W-2 employees in branded Metro trucks.
Want to meet the full team? See every Metro tech →
Spring repair pricing depends on door size and inspection scope. We don't publish a flat rate because the diagnostic might catch related issues (cables, rollers) worth addressing in the same visit — but every line is itemized in writing before any work begins.
Lubrication, tension adjustment, balance test, and any related hardware checks (cables, rollers, bearings) priced before we start. The number on your estimate is the number on your invoice.
Every Metro technician is a W-2 employee. Never a subcontractor. Trained in our Douglasville shop on spring sizing and winding procedure. Branded trucks. The name on the door matches the name on the paycheck.
Lifetime workmanship + 90-day make-it-right. If a spring we installed snaps under normal use, we come back. The spring manufacturer's warranty passes through to you.
What you see is what you pay — same price across the metro, backed for life.
"Door was getting heavy and noisy. Called Metro for a tune-up rather than wait for the spring to snap. Tech showed up same-day, lubed everything with the proper silicone, adjusted tension to spec, balance-tested. Door has been silent for 4 months now. Catching it before failure saved me from an emergency call."
"Asked Metro to come check the springs since the door felt off-balance. Tech told me straight: spring still has life left, just needs a tension adjust. He did the adjustment, balance-tested, and explained when I should think about replacement. No upsell, no scare tactics, no nudge to buy something I didn't need. Honest shop."
"Lake-house door was squeaking constantly — humid garage, dry coils. Metro lubed everything with their silicone product, said WD-40 would have made it worse. Quiet door now. They also flagged a frayed cable I hadn't noticed and offered to swap it same-day, no pressure. Will use them as my regular maintenance shop."
Based on 1,200+ reviews across both Metro locations — 4.9★ on Google, A+ on BBB, 4.9★ on HomeAdvisor, 4.9★ on Thumbtack · Read all reviews →
West and South Atlanta calls dispatch from our Douglasville HQ; intown East Atlanta + Buckhead + Brookhaven calls dispatch from our Alpharetta location. Closest crew, closest truck, same standard.
Outside our Phase 1 cities? Call (770) 526-1214 — we serve 100+ Atlanta-metro neighborhoods.
Don't see your question? Call us — we love nerding out on doors.
Call now for same-day spring repair across the Atlanta metro — lubrication, tension adjustment, balance test, all in one visit. Quoted in writing before any work begins. Lifetime workmanship on tension and balance work.
