Garage Door Repair Atlanta

Metro Garage Door Inc.

770-281-4480

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12871 Veterans Memorial Highway, Douglasville, GA 30134

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Should You Winterize Your Garage Door?

January 3, 2022 By Metro Garage

Garage Door Winterization

As one of the largest appliances in your home, garage doors should be protected as the seasons change to prolong its lifetime. The winter can be harsh on outdoor appliances and also affect the parts in use. To keep the frigid temperatures from getting past your garage door and into your home, you may want to consider winterizing your door. It brings protection and also warmth into your garage and home for the winter. Winterization can be done on your own and therefore here at Metro, we are happy to give our best tips. Broken garage doors are a hassle to deal with, and no one wants to park their car in the driveway during the winter! Trust the local choice, Metro Garage Door inc. for your garage door winterization.

Tips for Garage Door Winterization

Keep your home warm by taking these preventative steps:

  1. Insulate the Garage Door: You can install a foam garage door in addition to sheet metal door to add insulation. This keeps cool air from coming in. Which will give your heating system a break! Constant influx of cool air is only going to cost you more in energy consumption and money.
  2. Inspect the Door: The door may have gaps, cracks, and thin areas that could be susceptible to the cold. You will want to patch those areas to reinforce the quality of the door.
  3. Check Weather Strips: The door should be stripped with weather strips that are meant to keep out air and seal the sides of the door. With a lot of use, they can be worn down. Therefore they may need to be replaced or patched. Be sure the weather strips are not allowing any outdoor debris or air indoors.
  4. Garage Door Maintenance: The garage door is used daily. Which means parts will wear down over time. To prevent the cold from deteriorating any parts, be sure they are working safely and correctly by performing the yearly garage door maintenance. Metro Garage Doors offers maintenance visits to uphold the quality and integrity of your door over time. Your safety comes first!
  5. Attic and Wall Insulation: Make sure your home’s insulation is correct and up to code.

What can winterization do for your home? 

Garages are some of the most variable and unexpected rooms—people use them for storage, outdoor materials, extra rooms, car ports, and even offices for work or hobbies. These spaces can hold values of people’s lives and homes. Preventing the weather from affecting the garage begins with the garage door. Winterizing the door can:

  • Protect Water Pipes: Your home may have pipes running through the walls of the garage. Cold weather can freeze those pipes and cause serious pipe bursts where damage can be severe.
  • Keep the Home Warm: Even if your garage has nothing special in it; it is the first line of defense from keeping the cold out. If it is not equipped; the cold can seep through the garage and into the home. This can harm your furnace and make the space uncomfortable.
  • Keep the Garage Warm: Cold weather can do more harm to material things than most realize. Letting your storage or bikes or equipment sit in the cold garage all winter can cause future problems. It may also damage them. Winterizing the door can save you money on replacing any damaged items!
  • Protect the Cars: Your cars can face a lot of adversity but sitting in extreme temperatures can’t be good for the parts and motor, especially if the car has minimal use. We have garage doors for a reason because the potential weatherization on cars. Cars are too big of investments to not protect them!
  • Insulation: This is a big part of making sure your home is winterized as well – insulation in the attic, in the walls, and on the garage doors. It’s all important.  We can do an audit of your insulation and let you know what type and amount will be best for your home.

Metro Garage Doors Can Help

We are happy to work with you to winterize your garage door. We can give you more tips personalized to your size and type of door and can visit your home for yearly maintenance. Our team wants your family to finish this winter care-free and warm! Call us today to speak to our team about preparing your garage door for winter, inspecting the parts, and scheduling maintenance visits.

Filed Under: garage door maintenance, garage door service, Garage Doors, Garage System, services Tagged With: garage door maintenance, garage door service, Garage Door Winterization, garage doors

High Quality Garage Doors

September 29, 2021 By Metro Garage

Want to make an investment that lasts?

Who wants a garage door that breaks down, chips frequently, needs new parts and operates inconsistently?  Your garage door is the biggest appliance in your home, and it is a large investment. It requires care to keep it working.  Just like you keep your HVAC system up to date, it is important to prioritize your garage door. High-quality garage doors are Metro’s specialty.  Our customers never regret putting their hard-earned money into a well-built, long-lasting garage door.

How do I choose the right one?

Our garage door technicians are uniquely trained and equipped to consult with you and inspect your garage. We will give you the best products for the best price while keeping quality and safety in mind. Garage doors can be made of several different materials such as glass, wood, or steel. We can recommend and give advice on the pros and cons of each type. Everybody’s home is different, which is why we believe in one-on-one in-home quotes and consultations.

Once I get my new door, how can I upkeep it?

Just like any other large and complicated appliance, you must upkeep your garage door to prolong its lifetime. So, what are some precautions you can take? Here are Metro’s recommendations on garage door maintenance:

  • You should schedule yearly maintenance by an experienced technician. Our technicians at Metro can visit your home and inspect all aspects of your garage door. The parts that allow it to operate can get worn down with use and be sure they are installed correctly keeps you safe!
  • Always call a technician when there is an issue. If your garage door starts to operate incorrectly, or is opening and closing with difficulty, there could be a loose part or a potential repair. We encourage service repair appointments if you see any signs of failure.
  • Make sure that you clean your door often. A well-kept door is routinely cleaned. You can do this yourself by being sure any debris or dirt that gets on your door is washed away. The buildup of dirt in the rollers or tracks can cause damage to the part or door.
  • Oil the parts of your door. A Metro technician can oil and lubricate the crucial parts of the door that keep it gliding and moving smoothly. Parts will start to deteriorate after years of use, and lubrication can help prevent that.
What will a new door give me?

You should consider a new garage door as your current door becomes outdated. The first, and most important benefit a new and high-quality door will bring is peace of mind. Garage doors are extremely heavy and can be fatal if used incorrectly or if operated when broken. We want you and your family safe when using your garage, and a new garage door can take you and your family out of harm’s way. Upgrading will also provide new technology for opening and closing, brand new parts, a quieter operating sound, and a brand-new look to the exterior of your home. We could go on and on about the benefits of our highest quality equipment.   Call our office for more advice, benefits, and answers to questions you may have.

Why Metro Garage Doors?

Customers are like family—we value relationships made through our garage door services. Therefore, we always recommend the best options for your family.  We would never recommend something harmful or unnecessary. The hardware we use has the utmost quality and that guarantees a longer life. All of the springs, tracks, and rollers are made and installed by skilled professionals in the field. Our garage doors are extremely safe, durable, and ready to spend years being a part of your home. Call us today for a free quote, to ask our team questions, or schedule a repair or maintenance on your current garage door.

Filed Under: Garage Door Upgarde, Garage Doors Tagged With: garage door replacement, Garage Door Safety, high-quality garage door

Your Garage Door’s Weight

August 13, 2021 By Metro Garage

Garage Door’s Weight Can Be Extremely Heavy

As most homeowners know, garage doors can be very heavy. Ever try opening your door manually? Some doors are made to be easy to open, and some are made with heavier materials. At Metro Garage Doors, we like to emphasize the importance of our customers knowing about their garage door and its weight. Your garage door’s weight can impact the parts that go along with it, its safety mechanisms, and future replacements.

 

Why do I care?

  • You may be in the market for a new garage door but need it to be compatible with your current opener. With different styles and types of doors, many require different openers based on weight. To be safe, your replacement door must be in the weight range that your opener can withstand.
  • Your torsion springs may need replaced. The torsion springs are essential parts of the garage door as they hold the weight of it when in use. Installing torsion springs that cannot hold the weight of your garage door can be extremely dangerous. If you feel like your garage door isn’t opening and closing correctly, or is falling, you may have the wrong parts. Understanding the weight of your garage door is important to keep your kids and car safe!
  • You may be interested in a door that is easy to manually open. Metro can recommend specific styles and materials to make it easier for you to manually operate your new garage door.

Materials and Their Weights

The biggest contributing factor to garage door weights is the materials they are made of. If you know what your garage door is made of, you can read more below about how the material affects its weight.

  • Wood Garage Doors: Some of the nicest, sleekest garage doors are made of wood. However, they are one of the heaviest kind. A single garage door made of wood can weigh up to 300 pounds, and a double can weigh up to 500 pounds.
  • Steel or Metal Garage Doors: These doors will weigh less than wood but can vary significantly based on thickness. Typically, a steel or metal door weighs 80 pounds for a single door and 150 pounds for a double door.
  • Overlay Garage Doors: One of the newest, modern styles is an overlay door. This is a combination of steel and wood. The base is made of steel with a wood overlay. For this model, a single door can weigh about 250 pounds and a double door can weigh around 400 pounds.
  • Glass Garage Doors: Glass is the heaviest material of them all. A single door can weigh around 300 pounds and almost double that at around 550 pounds for a double door.

Weights of the Door Based off Size

Dimensions vary and can impact the weight of your door regardless of material. For instance, a vinyl garage door with dimensions 9×7 can weigh between 85-95 pounds. An insulated door the same size can weigh from 95 to 115 pounds. For a 14×7 uninsulated door, the weight typically ranges from 135 to 150 pounds. Insulation can increase that weight to around145-170 pounds. These differences can be applied to different materials for a close estimate of your door.

Accessories on your Door and Their Weights

Many garage doors have additional gadgets like windows, handles, and reinforcing struts. It may not seem like a large addition, but the weight of these can add pounds to the door and change the type of torsion springs needed. Here are guidelines to see how much your accessories may be adding.

  • Windows: Many garage doors have a few windows to add light into the garage and a nicer look to the outside. Typically, one acrylic window panel is at least 1.5 pounds, and most doors have a few of them.
  • Handles and Hinges: Many new doors have handles or hinges that give that garage door a finishing touch. However, don’t underestimate the weight of those handles. Many are made from iron or wood that can add up to 20 pounds on your garage door. Therefore, be sure to factor these in when trying to estimate the weight.
  • Reinforcing Struts: Many doors have extra support to keep your door in good shape and prevent damage. Depending on garage door’s weight and size, these struts can add 12 pounds or more to the weight of the door.

Weighing Your Door

Many are curious to the weight of the garage door and attempt to guess the weight. This is usually fine with research on what all to incorporate into the weight. However, a more precise weight is needed if you are using that weight to determine parts to install or openers to use. This is where you need a professional to come in and give you a more exact weight estimate. Here at Metro, our technicians are professionally trained to inspect your door and provide a proper weight. Call us today and schedule an inspection.

Filed Under: Garage Door Design, garage door weight, Garage Doors, Garage System Tagged With: garage, garage door, garage door insulation, garage door maintenance, Garage Door Safety, garage door weight

Are You Looking to Upgrade to A New Garage Door?

August 2, 2021 By Metro Garage

Looking for an Garage Upgrade?

Whether it is time for a new look, or your garage door is on its last leg, Metro Garage Doors has the perfect upgrade for you and your family’s home. While keeping style, functionality, and most importantly, safety of our customers on our mind, we recommend changing up the home to a new and improved garage door. The newest designs have multiple colors, safety features, and improved parts to make your upgrade completely worth it!  

Benefits of a New Upgrade

At Metro Garage Doors, we have found that our customers never regret upgrading their garage door from old models. There are so many benefits that come along with this upgrade that you cannot miss out on!

Safety:

Garage doors are one of the heaviest appliances in your home. With small children at play during the summer, the last thing you want to worry about is your garage door breaking or falling at the wrong time. While Metro provides tips and maintenance to be sure your garage door is perfectly safe, a new garage door has features to prevent accidents from occurring. The lightweight of a new door adds to its efficiency of opening and shutting both manually and automatically. A new garage door has given many parents peace of mind as their kids pull their favorite toys from the garage door. Don’t let the fear of a broken garage door ruin their fun! At Metro Garage Doors, we value safety above all, so we will only recommend the best, and highest quality products to our customers.

Modern Touch:

At Metro, we take pride in our detailed craftmanship on every garage door. Want the cleanest, or chicest, garage door? Some garage doors will make you think, “I can’t believe that is a garage door upgrade!”. Our modern look with our garage doors has that capability. Make your neighbors jealous with our newest, most intricate design yet. We have many different options you can choose from. The customer gets to choose the style, finish, color, and material to customize it perfectly for their house. You don’t need to repaint or rebuild; an improved garage door can spruce up the front of your house to make your dreams a reality!

Easy To Use:

Traditional, heavy garage doors are a pain to manually open and shut. Our new design for garage doors brings the benefit of manual use or power operated, or both! Lose power? Don’t fret–the lightweight design makes manually opening and closing the garage door simple.

Maintenance:

Our experts love the new technology—maintenance and repair of the hardware and doors much easier. New parts and equipment lessen the hassle of repair. Invest in a replacement now, and save money on repairs, service calls, and parts later. At Metro, we want you to have the best experience with our garage door upgrade by limiting your need for our help!

Reduced Noise:

Ever get annoyed with how loud your garage door is? Working from home is becoming the norm and the last thing you need is your garage door interrupting your meeting or virtual presentation. Modern garage doors are quieter than an older model because it takes less power to open and close. The new technology of garage doors provides minimal sound when in operation to keep the peace at home.

Energy Savings:

Believe it or not, installing a newer, higher-quality door will save you money on those monthly power bills. New doors have better insulation technology that keeps the cold air in and the hot air out during the Georgia summers. With this added feature, you start to save lots of money because you are preventing the air conditioner from working harder. Saving monthly makes the investment worth it!

Call Metro Garage Doors Today

You’d be lying if you said any of these benefits wouldn’t make your home life a little bit easier. We want our customers comfortable, safe, and happy in their homes and we believe using our garage door services makes that a reality. We hold ourselves to a standard of integrity, trust, and responsibility when dealing with our customers’ needs. Don’t hesitate to call us with any questions, concerns, or requests. Our technicians and staff are eager to answer your call and recommend the best options for you and your home. Our qualified and professional garage door technicians provide quotes and advice on what your home may need. Don’t neglect your garage door—it is the biggest, and most complicated, appliance in your home! Residents of Douglasville, trust the experts at Metro Garage Doors.

Filed Under: Garage Door Design, garage door installation, garage door maintenance, Garage Door Upgarde, Garage Doors, Garage System Tagged With: garage door, garage door insulation, garage door maintenance, garage door replacement, garage door upgrade, insulation

Have you checked your garage door rollers?

June 8, 2021 By Metro Garage

Inspect your garage door rollers!

It is easy to forget the complexity of a garage door. The door is not the only important feature—there are many parts that need to be checked and potentially replaced throughout your garage door’s lifetime. The rollers of the door are responsible for opening and closing the door safely. If the rollers are worn down or not working correctly, your garage door could be in danger of damage, as well as any people or cars that more underneath the door frequently. Metro Garage Doors encourages their clients to be wary and proactive with the rollers on their door.

How do I know if I need a replacement?

Garage door rollers should last you a long time, so Metro Garage Doors recommends checking them at least once per year. Here are a few tell-tale signs that your rollers need to be replaced.

  • Loosening of the rollers
  • Incorrect movement of the rollers when the door is stationary
  • Rollers are visibly cracked, or any part around the roller is broken
  • Garage door is not smoothly opening and closing

The rollers are located on both sides of your garage door to roll up and down the garage when functioning.

Some rollers may look different than others!

There are two common types of rollers you may find on your garage door.

  1. Builder-Grade Rollers: These steel or hard plastic rollers are most likely what you will find on your door. They have no ball-bearings, so they need to be replaced much more often. We Metro recommends every two years to replace these to keep your garage door in great shape. These types of rollers usually squeak when in need of replacement.
  2. Upgraded Rollers: These are made of nylon and have ball bearings. They will last longer but should be lubricated a few times a year.

Need help determining the next step for your garage door? Metro Garage Doors is here to help ensure your garage door is functioning with perfectly working parts. We can inspect your rollers, lubricate them, and replace them when needed. Call us today to speak to a garage door expert and schedule your next appointment for repair or replacement. We are proud to serve the residents of Douglasville Georgia and ensuring their comfort and peace of mind with their garage door.

Filed Under: garage door installation, garage door maintenance, garage door repairs, garage door rollers, garage door service, garage door troubleshoting, Garage Doors, Repairs Tagged With: garage door insulation, Garage Door Parts, garage door repair, garage door replacement, Metro Garage Doors Rollers

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Google Rating
4.8
Based on 514 reviews
Metro Garage Door, Inc.
Metro Garage Door, Inc.
4.8
Robert “bob holsten” Holsten
Robert “bob holsten” Holsten
15:44 22 Sep 23
Great service from the initial call to final installation. You won't be disappointed
Dave Kelley
Dave Kelley
17:21 18 Sep 23
The technician did a nice job. The cost was overly aggressive.
James Edwards
James Edwards
01:39 07 Sep 23
Mike Barajas
Mike Barajas
18:37 06 Sep 23
The technician was prompt on his time after calling me very professional will definitely use this company again for all my garage door work
K.D. Shima
K.D. Shima
00:20 06 Sep 23
BOB DALTON
BOB DALTON
22:16 31 Aug 23
Tony came out at the appointed time and installed a new garage door opener. Although he inadvertently removed the transformer for the home security system, he brought it back a few days later and the security company was able to reinstall and rewire it. Metro was very gracious to reimburse the cost to have it rewired. Overall, I am very satisfied with the product and services of this company!!
Jason & Misty Duren
Jason & Misty Duren
11:05 29 Aug 23
We used Metro several times for fireplace needs, garage doors, installation, and maintenance. We could not be happier about using them. In a world where customer service has become obsolete, you can count on them to exceed expectations every time.Definitely a company that’s a bright light in our community.Thank y’all for excellent service each and every time! You all have a customer for life!
mike doeschot
mike doeschot
20:41 16 Aug 23
I recently had the pleasure of hiring Metro for a garage door repair, and I must say, I am thoroughly impressed with the level of service and expertise they provided. From start to finish, the experience was seamless and hassle-free.First and foremost, their customer service is top-notch. From the moment I called to schedule an appointment, their team was courteous, attentive, and genuinely eager to help. They promptly accommodated my schedule and ensured that a technician was dispatched to my home at a convenient time.The technician who arrived was not only punctual but also highly skilled. They assessed the issue with my garage door, explaining the problem in simple terms that I could understand. It was evident that they possessed knowledge of garage door mechanics and were equipped with the necessary tools and parts to handle the repair efficiently.What truly stood out to me was the transparency and honesty displayed by the technician. They provided a detailed breakdown of the repair process, including the cost of parts and labor, before beginning any work. This level of transparency is a rarity in the service industry and immediately put my mind at ease.I also want to commend Metro for explaining their pricing prior to sending out a tech so that I knew what to expect.Tony M. was my tech and he did a great job and was very professional. Despite the fact that I made things worse by trying to fix it myself he didn't hold it against me.
Judy Betts
Judy Betts
22:09 07 Aug 23
Always prompt and courteous. Service rep did a fine job!
Jamisha Murray
Jamisha Murray
22:01 07 Aug 23
The technician was terrific. He took his time to answer all of our questions and addressed our concerns!!! I will be using this company again in the future.
David Herron
David Herron
01:37 03 Aug 23
Well I left them a 5 star rating after the review I realized that my out side key bad was not working if you the come to service make they check everything for them to come back out it will cost another charge which is not cheap sorry I left them a 5 star
Levi Perry
Levi Perry
18:48 31 Jul 23
All around excellent service.Very respectful and knowledgeable technician.
Nyla Benjamin
Nyla Benjamin
16:51 31 Jul 23
Metro Garage Door responded quickly when I was in an awful situation. They were knowledgeable, extremely helpful, and didn’t kill me with the price. I highly recommend them.
Ricky Chvatal
Ricky Chvatal
11:11 25 Jul 23
Easy process from the beginning, starting with scheduling a rep to come out and give a proposal, to going in to pay for it. Then when the installation happened, the tech was very friendly and quick. I highly recommend Metro to anyone.
Nicole Mayfield
Nicole Mayfield
03:30 25 Jul 23
I have used them a couple times to fix garage door belt broke. Kelly is very helpful in preparing you for the service call. Tony does an excellent job. Prompt service !!!!
paul ross
paul ross
20:43 24 Jul 23
Looks great, works well SATISFIED!!!
Robert K
Robert K
18:37 24 Jul 23
Great service! Daniel did an excellent job installing my new garage door opener!
Terric White
Terric White
16:31 24 Jul 23
Great job done
Cissy Johnson
Cissy Johnson
15:29 24 Jul 23
James Edwards
James Edwards
15:02 24 Jul 23
Very professional technicians that was very knowledgeable
Ana McGary
Ana McGary
10:22 24 Jul 23
Excellent work always!
John Sligh
John Sligh
18:24 20 Jul 23
Jason Durand
Jason Durand
21:12 19 Jul 23
I was very happy with the quality of work and the price was much better than other companies I got estimates from. The person that installed the doors was very professional and did a complete job. I would definitely recommend Metro Garage if you are looking for a garage door company!Thanks,Jason
Chris Jenkins
Chris Jenkins
18:29 14 Jul 23
Great staff very knowledgeable and helpful.
Curtis C
Curtis C
13:35 14 Jul 23
Metro did a double garage door for me.very professional
Denise Newby
Denise Newby
20:45 12 Jul 23
I couldn’t be happier! Joseph arrived on time and was so nice and friendly. Answered all my questions with a smile. I highly recommend Metro. They did an amazing job and I could not have asked for better service.
Charles Swain
Charles Swain
19:33 11 Jul 23
Barbara Fran
Barbara Fran
13:47 30 Jun 23
Quick response. Fixed accurately the first time!
Linda Jones
Linda Jones
22:57 19 Jun 23
Excellent service, reliable
Koy Billings
Koy Billings
14:48 15 Jun 23
Vicki Houston
Vicki Houston
12:54 26 May 23
My crawl space was a mess! Insulation hanging down, plastic covering ground was disintegrating when I called Krissy at L & W insulation (Metro Door). Within four days of my phone inquiry, salesman came out, quote came via email, and two efficient installers came to insulate one room, rehang fallen insulation, and lay down plastic. They even cut down some old cable wire that hung down and impersonated a black snake I had witnessed crawling under house. I am so glad I called and this job can be marked off my “to do” list.
Darryl Roberts
Darryl Roberts
03:32 25 May 23
They did a great job I'll use them again and again just took a little time but it was worth it by h I'm
Don Dawkins
Don Dawkins
16:32 24 May 23
In some cases, it is the Personnel. I was assited by Jake (Sorry, no last name) on two different occasions. His work and company representation was impeccable. I would hire him myself.
Cathy Ragland
Cathy Ragland
22:12 23 May 23
The service technician was on time, friendly, and very proficient in his job. our Garage door is running very smooth and quiet.
James Hairston
James Hairston
17:10 17 May 23
Great service, Tony was professional, on time and explained all the work he completed. He also gave me tips on how to maintain my garage door. Will continue to make Metro doors my go to.
David Mack
David Mack
18:07 08 May 23
Ray Lewis
Ray Lewis
16:32 03 May 23
I would have preferred to keep this horrendous experience to myself, but since you asked......Let me start by saying, I am from the Bronx, N.Y., so it takes a lot to offend me when it comes to subpar service, but I would be lying if I said this didn't rank atop of that list. For starters, I took a day off work so I could be home when the service technician arrived. I got a call that day saying the technician called in sick and there was no one to cover for him.When the technician (who I am assuming was the same person) came out 3 days later (after I took another day off), he said they needed a downpayment for the service they have yet to deliver. A service, I later found out would take an additional month to perform. Wait, I skipped an important part. When he came over to fix the garage they didn't have the right panel, so they would have to order it, and that would take another month (and another day off). Wait, there is more.... The recently healed technician did fix the spring in the garage and put an new garage door panel up. However, the new panel was too small and they had to order the right size door panel because there is a gap in "the new door." The technician offered to put masking tape to hide the gap/hole, but he was kind enough to mention that the door would be inoperable, if I chose that route.I think I will end here, before I get mad all over again.
Mike Edwards
Mike Edwards
20:00 23 Apr 23
The young man that came out to service my garage door was professional, polite, and efficient. He actually showed me the problem, a broken spring. He replaced it and offered to reconnect my 21 year old opener motor but I wanted a new one. He had one on the truck and had it setup in no time. Metro Garage installed my original garage doors and openers 21 years ago. I don't plan on using anyone else.
Charles Gibbs
Charles Gibbs
16:15 17 Apr 23
always very pleased with the service I receive from Metro Garage Door, Inc.
Fantasia Alexander
Fantasia Alexander
21:10 30 Mar 23
Automatic Gate Opener-So I needed to come back and write another review. Metro Garage Door has been my lifeline for not only my garage but also my automatic gate. Bruce has been assisting with the install since 2021 and I had a few minor issues with the gate when first installed (we didn't realize we weren't getting enough power to our solar panels). Every time Bruce came out, he was quick to respond, patient and attentive. Fast forward to today in 2023. A contractor's truck damaged the keypad while entering my driveway. I placed the call and Bruce came out within a few hours and fixed the issue. Bruce and this company are awesome!
Scott Doyle
Scott Doyle
21:26 22 Mar 23
Great group of Garage Door pros. Commercial or Residential they have you covered.
eugene coleman
eugene coleman
14:55 21 Mar 23
I bought from them 20+ years ago so I rang them when I had and issue. They came right out. While here measuring, they took the time to educate me on my options which helped me get exactly what I wanted. They called a few weeks later to set up my install which only took a few hours. They have a good team there and I see why they have so many return customers.
Tim Underwood
Tim Underwood
00:56 07 Mar 23
To my fellow veterans, it BEHOOVES you NOT TO EVER CALL THIS COMPANY!!! THIS COMPANY WAYYYYY OVERCHARGES!!!!! Outrageously overcharge. They DO NOTTTT care bout veterans as they advertise. I've never had a company give quote like this. I advise everyone to listen, if not, then overpay at least 500 dollars more then even a fair price. At least get 3 more quotes, if you do call them. I'm warning everyone now!!! This company is robbing people. No wonder they don't have any workers!!!
wes carnes
wes carnes
22:58 01 Mar 23
The folks over at metro garage door are awesome to work with. Jake had me up and running in a few hours with 3 new openers. He was very knowledgeable and helpful with setting up my equipment and showing me how to operate it. Kelly, who helped me pick out the openers I wanted was very friendly and demonstrated great professionalism. Will most certainly do business in the future with metro. Thanks again!
Ronald Plunkett
Ronald Plunkett
21:47 09 Feb 23
Marvin Cox
Marvin Cox
15:07 09 Feb 23
Carl Peabody
Carl Peabody
22:28 20 Jan 23
Jake did a great job replacing the spring. He showed up on time, quickly fixed it, and showed us the best way to maintain the garage door. Thank you.
Necey Jackson
Necey Jackson
10:25 09 Jan 23
We had them out several times, finally called someone else.
Timothy McCauley
Timothy McCauley
21:00 17 Oct 22
I called at noon and the technician came in about an hour. Joe was a terrific guy that replaced the door opening motor in 45 minutes. I am back in business in 2 hours from when I placed my request for service. Terrific response and great service.
Jayne Sjostrom
Jayne Sjostrom
21:22 15 Sep 22
I was very pleased with the work of AJ at diagnosing and solving the problem with my garage door opener. He explained the problem and resolved the issue. He was fast and efficient.
Ashley Mooney
Ashley Mooney
13:18 10 Sep 22
Had an emergency repair and they were highly recommended by my family. My requests went unanswered for a few days and when they finally got back to me we already had 2 other companies come and give us quotes for a garage door, motor, belt, etc replacement and repairs scheduled. They were also going to charge us over $150 to even come look at our issue, where the other 2 companies did not charge. Unfortunate because I heard good things about this company, but our experience was not a good one.
Cindy Pocali
Cindy Pocali
03:51 03 Aug 22
Great customer service even years after your initial purchase!
Nash T
Nash T
20:24 01 Aug 22
Review edit: As requested, I called last week and left a message with Lindsay to discuss my concerns. I never heard back.I scheduled an appointment to have my gate operator repaired. Unfortunately, the first attempt did not resolve the issue. I called to schedule another appointment. I was given a date and Metro Garage never showed up, nor did they call. I called again and was told they would come out another day, which they did not, nor did they contact me. When I called the third time to ask if there was some type of miscommunication I was spoken to in an unprofessional manor. Also, I was quoted one price and then given a higher amount. They did honor the amount they originally quoted as a compensation for my experience. The gate was never repaired properly by them, however, I found a great gate company that immediately found the issue.
Candy Eubanks
Candy Eubanks
00:27 21 Jul 22
Brandon and Isaac showed up exactly when they said they would. Friendly and courteous and did a great job.
Malcolm Tyson
Malcolm Tyson
17:43 03 Jun 22
Called on Tuesday morning to schedule my appointment for Friday. Technician called in advance to state they were on their way. Took maybe 15-25 minutes to replace my spring. Just spent $470 a year ago with them to replace my motor and I can't recall how much I spent to replace the door prior. Well today was another $270. Customer service representative told me it would be the technician discretion whether my problem was under warranty. He decided it was not. Been giving them my business for years and now I'll look elsewhere. Can't afford them anymore.
Whitney Davis
Whitney Davis
20:33 18 May 22
Great customer service from start to finish. Office staff was very helpful and the installers were fantastic (and on time!). I’ve tried other companies before and this one will be my go-to from now on. Responsive, honest and resourceful!
Blane V
Blane V
22:54 27 Apr 22
Your staff (Debbie I believe) in the office was so helpful and Tony was friendly and completed my repair as expected and fast. First time customer but I’ll definitely call you when I need something in the future.
WILLIAM KIDD
WILLIAM KIDD
19:14 14 Apr 22
Attn: Chad, and all managers of metro Garage Doors @ Douglasvill GA. I want to bring to your attention, the staff members at your location are the best on taking care of your customers needs. Especially Kelly and Debbie. I would like for you to recognize them and staff @ your next meeting .Wate: There's more Kelly set up an install for meFor 2 door closers that was installed the very next day, not only that she sent a young man Tony Marinello that was very professional with everythingHe did. Very nice answered all my questions ect.Tony even took the time to speak with my dog,And even she loved him. Great guy great staffAnd as far asi see it great company.Top notch.Note: also just to let you know I live outside of yourService zone, but I use only the best companyGreat job Tony
Maureen Titshaw
Maureen Titshaw
15:42 15 Mar 22
My garage stopped working properly on saturday morning, so I called Metro Garage Door, inc as they replaced my opener years ago..I was sad to see they were closed on Saturdays as that led me to call another company my big mistake....I actually had two appts one with the competitor n Metro...the competitor was like a tornado not being able to show up in a timely fashion n not having all the necessary tools to do the job with that said Metro came within the time I was told. Mr Tony Marinello was so professional, efficient, personable n understanding as to my situation concerning my garage door. I recommend this company to any n all who need any service or replacement of their garage door. Thank you Metro for sending the BEST!
Jude Arroyo
Jude Arroyo
18:29 25 Feb 22
Garage door installed in behalf of the builder, 2 panels were damaged but they installed it anyways. we have to wait almost 5 months to have it replaced. after replacing the panels, railings pop-off in less than a day since they were not able to mount it correctly to stud. now we have wait until Monday again for them to come since they said it is not an emergency. Kelly is not helpful either and the way. There is arrogance in the way the concern was answered.
David G
David G
04:22 19 Jan 22
Michael Skinner
Michael Skinner
16:44 17 Jan 22
We've been needing our garage door replace for months. This morning my wife received a call saying we'd have someone from Metro garage doors to replace it at around 930am. Dylan Moon showed up on time and went right to work. He was very professional and efficient in his work. He replaced our old door with a new door in no time all with a smile. Great work young man! Thank you!
Freddy Contreras
Freddy Contreras
21:24 15 Dec 21
Tried to hire them to install a new motor and service existing garage door. I scheduled an appointment with Debbie and she was very helpful and professional. When I never received a call to confirm my appointment or an estimated time of arrival I called to check in and was told by Angie(I believe that was her name) they had tried to call me multiple times. I NEVER received a call from them and she shared that they just canceled the appointment because "we arent just going to diddle around waiting for you". She was extremely unprofessional and I am very disappointed in the service that I received today.
Glenda Jamison-Perry
Glenda Jamison-Perry
02:29 14 Dec 21
Tony did a great job at installing my garage door opener. He gave me some good suggestions. He knows his job and does it well. Tony was very kind.
Jay Heath
Jay Heath
12:55 29 Nov 21
The technician Tony did a super job on repairing and tuning up my vintage garage door, I have used them before but this time, When paying with anything other than cash or a check this company charges 3% for playing with a debit card I feel they should include the card service fee price in their parts or service fee instead of gouging the consumer for another 3% charge. That us not legal in the state of Georgia and some states.
William Taylor
William Taylor
00:58 11 Nov 21
Jake did a fantastic job installing our motors. He was friendly, knowledgeable and extremely helpful in coaching us on how to use the wifi application. Thanks Jake and Metro Garage!
J J
J J
03:44 29 Oct 21
Krissy was very helpful in providing me with the correct garage remote and even told me that that having the remote makes it easier to program my remote to my car. Thank you Krissy and Metro Garage!!
Rob Swanston
Rob Swanston
22:39 26 Sep 21
Ashita Parmar
Ashita Parmar
18:56 21 Sep 21
Bought a new home in 2019 and metro garage had installed doors on behalf of builder. Today morning while opening the garage door the curved arm and middle steel portion of garage door was pulled out. After complaining about it ,they said they will charge for technician to come and see followed by other charges .I dont understand how come steel part break if substandard quality is not used. Highly disappointed in there service. Its only 2 years and did not last long. Bad experience.
Joe Gwaltney
Joe Gwaltney
14:14 31 Aug 21
Jake was a great Tech. He was very knowledgeable and showed a high degree of professionalism as he removed the old system and installed the new.I would highly recommend Metro Garage Door. Friendly and extremely helpful in making equipment selections.
Jeffrey Greene
Jeffrey Greene
15:56 27 Aug 21
Kelly was very helpful. Great place
Majeda Fallas
Majeda Fallas
14:44 18 Aug 21
We deal with this company for a long time. Wonderful trust and honest people. Jake did outstanding job. The customer service also is outstanding. They respond so quick to your messages. Kelly also amazing if you need any more question. I will give them 10 stars if I can.
Gregory Pierre
Gregory Pierre
18:32 28 Jul 21
Jake was very knowledgeable and efficient in repairing my other garage door. He explained what the process would entail and how long it would take. He completed the repair very quickly and ensured the door’s resulting integrity and our peace of mind. He is strongly recommended by myself to future clients.
Gary Fiore
Gary Fiore
14:42 18 Jun 21
From start to finish a class act. Scheduling was adaptable to my needs. My technician, Brandon Collins, showed up right on time. He was professional, knowledgeable, and had a “can-do” attitude that I wish was more prevalent in the business world today. He even programmed all 3 of my Homelinks in record time! I don’t write many reviews but Metro deserves the praise.
Denise Baker
Denise Baker
14:36 11 Jun 21
I called Metro Garage Doors on Tuesday and they were able to send a technician on Friday. Brandon Collins came in the requested time frame and was able to get our springs repaired and garage back up and running. The entire process was efficient and we’re so excited to be able to use a local company that supports the community.
Robert Whitehead
Robert Whitehead
19:18 10 Jun 21
Fast, quick and on time Service. The technician Brandon Collins was excellent and very professional. Would recommend Metro Garage Door to anyone.
Pierre Jeantillorme
Pierre Jeantillorme
14:54 07 Jun 21
Sean Mehollin
Sean Mehollin
20:35 06 Jun 21
My garage door works more smoothly now than it ever has. Super happy with the service.
Nrupesh Dullur
Nrupesh Dullur
18:18 28 May 21
Garage door stopped working and Jimmy was very personable and repaired the garage and explained what went wrong and did a good job.
Paige Bird
Paige Bird
00:49 27 May 21
Jimmy did a great job with fixing our garage door in a timely manner! He was very professional and had good communication before and after providing the service.
L Fitz
L Fitz
23:04 26 May 21
Jimmy Smith is an Excellent Technician. He provides exemplary Customer Service to his clients. He is definitely an access to the Metro Garage Service.
Brian Franklin
Brian Franklin
19:21 25 May 21
Jimmy is the man… great customer service!!
mrsywt
mrsywt
18:43 25 May 21
Jimmy was friendly, fast and efficient! Pricing was very reasonable. Call him for his services. You won’t be disappointed.
Thresa Palmer
Thresa Palmer
18:22 25 May 21
Jake was thorough, attentive, professional, and personable. Thanks Jake!
Petique Wiggins
Petique Wiggins
21:01 24 May 21
Jimmy was fast, quick, efficient and very personable! Thank you Jimmy!
Ronda Britt
Ronda Britt
01:44 22 May 21
Great job and friendly staff. Jimmy did a great job on the install! Much appreciated for the service of a local business.
stella “Brooklyn” Gemini
stella “Brooklyn” Gemini
22:11 21 May 21
Tammara Swain
Tammara Swain
21:16 21 May 21
Jimmy was absolutely amazing! Thanks for your wonderful service
Shandra Wilson
Shandra Wilson
23:31 20 May 21
Jimmy did an excellent job replacing our springs and installing the garage door keypad. He exemplified professionalism, he was knowledgeable, and above all friendly! He answered ALL of my questions, and I had a few. We will certainly be using Metro again for any future garage door concerns.
Patricia Still
Patricia Still
22:39 19 May 21
Joanna Jones
Joanna Jones
21:44 19 May 21
jimmy smith is an excellent technician and did a wonderful job. I was very impressed with him and his work.
Patrick Reagan
Patrick Reagan
14:49 18 May 21
Charles Garner
Charles Garner
20:56 14 May 21
Jimmy replaced a broken spring on the garage door and ind installed a new lift master opener. He did an excellent job and took time with me to show me how to sinc my car opener to the new opener.
rick jones
rick jones
16:17 14 May 21
Jimmy did an outstanding job on my old garage door. He was very professional and explained everything to me. I highly recommend metro garage doors to anyone that’s in need of repair or just a tune-up. Don’t forget to ask for Jimmy.
Carol Fowler
Carol Fowler
15:48 13 May 21
Jimmy was punctual, professional and serviced our garage doors in good time. They roll well and sound quiet. Good service call.
Marilyn Howard
Marilyn Howard
21:59 11 May 21
We moved into a home that needed Metro Garage Doors. They are extremely responsive. Jimmy Smith, the Residential Tech, was professional and EXTREMELY knowledgeable. He immediately figured out what our problem was and fixed it. He explained the situation and wanted to ensure we didn't have any questions prior to his leaving. We will definitely use Metro Garage Doors again and will request Jimmy Smith. Hopefully, we will not need them but as a house ages, you never know. However, we do know who we will be calling. THANK YOU Jimmy Smith for a job well done!!!
John Allen
John Allen
18:29 11 May 21
Jennifer Brown
Jennifer Brown
20:03 10 May 21
Jimmy was fast and courteous. I will definitely request him if I need another garage repair.
V Rice
V Rice
18:12 10 May 21
Jimmy was knowledgeable and efficient.
Nan Ellis
Nan Ellis
15:45 10 May 21
Once again we are highly impressed with Metro Garage Doors! With the recent storms, both our openers were zapped by lightning. Metro was quick to get a repair appointment scheduled, and Kelly from the office let us know one of the openers was still under warranty with LiftMaster should extensive repairs be needed. However, we had Jake Wilson as our amazing tech who was able to replace the older of the two and easily troubleshoot the other one to determine only the sensors needed to be replaced. He also oiled both tracks so that they are soo much quieter when opening/closing. Thank You Metro Garage Doors!!
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Metro Garage Door, Inc.
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About Metro

Metro Garage Door, Inc. is a family owned and operated company. We’ve been serving the metro Atlanta area since 1992 in the garage door industry. In May 2012, Metro Garage Doors, Inc. and L&W Insulation and Fireplaces, Inc. (since 1979) joined together to add fireplace and insulation services to the company’s garage door business. Our business consists of three main areas: garage doors, fireplaces, and insulation. We offer services, repairs, replacements and installations for residential and commercial customers.

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Google Rating
4.8
Based on 514 reviews
Metro Garage Door, Inc.
Metro Garage Door, Inc.
4.8
Robert “bob holsten” Holsten
Robert “bob holsten” Holsten
15:44 22 Sep 23
Great service from the initial call to final installation. You won't be disappointed
Dave Kelley
Dave Kelley
17:21 18 Sep 23
The technician did a nice job. The cost was overly aggressive.
James Edwards
James Edwards
01:39 07 Sep 23
Mike Barajas
Mike Barajas
18:37 06 Sep 23
The technician was prompt on his time after calling me very professional will definitely use this company again for all my garage door work
K.D. Shima
K.D. Shima
00:20 06 Sep 23
BOB DALTON
BOB DALTON
22:16 31 Aug 23
Tony came out at the appointed time and installed a new garage door opener. Although he inadvertently removed the transformer for the home security system, he brought it back a few days later and the security company was able to reinstall and rewire it. Metro was very gracious to reimburse the cost to have it rewired. Overall, I am very satisfied with the product and services of this company!!
Jason & Misty Duren
Jason & Misty Duren
11:05 29 Aug 23
We used Metro several times for fireplace needs, garage doors, installation, and maintenance. We could not be happier about using them. In a world where customer service has become obsolete, you can count on them to exceed expectations every time.Definitely a company that’s a bright light in our community.Thank y’all for excellent service each and every time! You all have a customer for life!
mike doeschot
mike doeschot
20:41 16 Aug 23
I recently had the pleasure of hiring Metro for a garage door repair, and I must say, I am thoroughly impressed with the level of service and expertise they provided. From start to finish, the experience was seamless and hassle-free.First and foremost, their customer service is top-notch. From the moment I called to schedule an appointment, their team was courteous, attentive, and genuinely eager to help. They promptly accommodated my schedule and ensured that a technician was dispatched to my home at a convenient time.The technician who arrived was not only punctual but also highly skilled. They assessed the issue with my garage door, explaining the problem in simple terms that I could understand. It was evident that they possessed knowledge of garage door mechanics and were equipped with the necessary tools and parts to handle the repair efficiently.What truly stood out to me was the transparency and honesty displayed by the technician. They provided a detailed breakdown of the repair process, including the cost of parts and labor, before beginning any work. This level of transparency is a rarity in the service industry and immediately put my mind at ease.I also want to commend Metro for explaining their pricing prior to sending out a tech so that I knew what to expect.Tony M. was my tech and he did a great job and was very professional. Despite the fact that I made things worse by trying to fix it myself he didn't hold it against me.
Judy Betts
Judy Betts
22:09 07 Aug 23
Always prompt and courteous. Service rep did a fine job!
Jamisha Murray
Jamisha Murray
22:01 07 Aug 23
The technician was terrific. He took his time to answer all of our questions and addressed our concerns!!! I will be using this company again in the future.
David Herron
David Herron
01:37 03 Aug 23
Well I left them a 5 star rating after the review I realized that my out side key bad was not working if you the come to service make they check everything for them to come back out it will cost another charge which is not cheap sorry I left them a 5 star
Levi Perry
Levi Perry
18:48 31 Jul 23
All around excellent service.Very respectful and knowledgeable technician.
Nyla Benjamin
Nyla Benjamin
16:51 31 Jul 23
Metro Garage Door responded quickly when I was in an awful situation. They were knowledgeable, extremely helpful, and didn’t kill me with the price. I highly recommend them.
Ricky Chvatal
Ricky Chvatal
11:11 25 Jul 23
Easy process from the beginning, starting with scheduling a rep to come out and give a proposal, to going in to pay for it. Then when the installation happened, the tech was very friendly and quick. I highly recommend Metro to anyone.
Nicole Mayfield
Nicole Mayfield
03:30 25 Jul 23
I have used them a couple times to fix garage door belt broke. Kelly is very helpful in preparing you for the service call. Tony does an excellent job. Prompt service !!!!
paul ross
paul ross
20:43 24 Jul 23
Looks great, works well SATISFIED!!!
Robert K
Robert K
18:37 24 Jul 23
Great service! Daniel did an excellent job installing my new garage door opener!
Terric White
Terric White
16:31 24 Jul 23
Great job done
Cissy Johnson
Cissy Johnson
15:29 24 Jul 23
James Edwards
James Edwards
15:02 24 Jul 23
Very professional technicians that was very knowledgeable
Ana McGary
Ana McGary
10:22 24 Jul 23
Excellent work always!
John Sligh
John Sligh
18:24 20 Jul 23
Jason Durand
Jason Durand
21:12 19 Jul 23
I was very happy with the quality of work and the price was much better than other companies I got estimates from. The person that installed the doors was very professional and did a complete job. I would definitely recommend Metro Garage if you are looking for a garage door company!Thanks,Jason
Chris Jenkins
Chris Jenkins
18:29 14 Jul 23
Great staff very knowledgeable and helpful.
Curtis C
Curtis C
13:35 14 Jul 23
Metro did a double garage door for me.very professional
Denise Newby
Denise Newby
20:45 12 Jul 23
I couldn’t be happier! Joseph arrived on time and was so nice and friendly. Answered all my questions with a smile. I highly recommend Metro. They did an amazing job and I could not have asked for better service.
Charles Swain
Charles Swain
19:33 11 Jul 23
Barbara Fran
Barbara Fran
13:47 30 Jun 23
Quick response. Fixed accurately the first time!
Linda Jones
Linda Jones
22:57 19 Jun 23
Excellent service, reliable
Koy Billings
Koy Billings
14:48 15 Jun 23
Vicki Houston
Vicki Houston
12:54 26 May 23
My crawl space was a mess! Insulation hanging down, plastic covering ground was disintegrating when I called Krissy at L & W insulation (Metro Door). Within four days of my phone inquiry, salesman came out, quote came via email, and two efficient installers came to insulate one room, rehang fallen insulation, and lay down plastic. They even cut down some old cable wire that hung down and impersonated a black snake I had witnessed crawling under house. I am so glad I called and this job can be marked off my “to do” list.
Darryl Roberts
Darryl Roberts
03:32 25 May 23
They did a great job I'll use them again and again just took a little time but it was worth it by h I'm
Don Dawkins
Don Dawkins
16:32 24 May 23
In some cases, it is the Personnel. I was assited by Jake (Sorry, no last name) on two different occasions. His work and company representation was impeccable. I would hire him myself.
Cathy Ragland
Cathy Ragland
22:12 23 May 23
The service technician was on time, friendly, and very proficient in his job. our Garage door is running very smooth and quiet.
James Hairston
James Hairston
17:10 17 May 23
Great service, Tony was professional, on time and explained all the work he completed. He also gave me tips on how to maintain my garage door. Will continue to make Metro doors my go to.
David Mack
David Mack
18:07 08 May 23
Ray Lewis
Ray Lewis
16:32 03 May 23
I would have preferred to keep this horrendous experience to myself, but since you asked......Let me start by saying, I am from the Bronx, N.Y., so it takes a lot to offend me when it comes to subpar service, but I would be lying if I said this didn't rank atop of that list. For starters, I took a day off work so I could be home when the service technician arrived. I got a call that day saying the technician called in sick and there was no one to cover for him.When the technician (who I am assuming was the same person) came out 3 days later (after I took another day off), he said they needed a downpayment for the service they have yet to deliver. A service, I later found out would take an additional month to perform. Wait, I skipped an important part. When he came over to fix the garage they didn't have the right panel, so they would have to order it, and that would take another month (and another day off). Wait, there is more.... The recently healed technician did fix the spring in the garage and put an new garage door panel up. However, the new panel was too small and they had to order the right size door panel because there is a gap in "the new door." The technician offered to put masking tape to hide the gap/hole, but he was kind enough to mention that the door would be inoperable, if I chose that route.I think I will end here, before I get mad all over again.
Mike Edwards
Mike Edwards
20:00 23 Apr 23
The young man that came out to service my garage door was professional, polite, and efficient. He actually showed me the problem, a broken spring. He replaced it and offered to reconnect my 21 year old opener motor but I wanted a new one. He had one on the truck and had it setup in no time. Metro Garage installed my original garage doors and openers 21 years ago. I don't plan on using anyone else.
Charles Gibbs
Charles Gibbs
16:15 17 Apr 23
always very pleased with the service I receive from Metro Garage Door, Inc.
Fantasia Alexander
Fantasia Alexander
21:10 30 Mar 23
Automatic Gate Opener-So I needed to come back and write another review. Metro Garage Door has been my lifeline for not only my garage but also my automatic gate. Bruce has been assisting with the install since 2021 and I had a few minor issues with the gate when first installed (we didn't realize we weren't getting enough power to our solar panels). Every time Bruce came out, he was quick to respond, patient and attentive. Fast forward to today in 2023. A contractor's truck damaged the keypad while entering my driveway. I placed the call and Bruce came out within a few hours and fixed the issue. Bruce and this company are awesome!
Scott Doyle
Scott Doyle
21:26 22 Mar 23
Great group of Garage Door pros. Commercial or Residential they have you covered.
eugene coleman
eugene coleman
14:55 21 Mar 23
I bought from them 20+ years ago so I rang them when I had and issue. They came right out. While here measuring, they took the time to educate me on my options which helped me get exactly what I wanted. They called a few weeks later to set up my install which only took a few hours. They have a good team there and I see why they have so many return customers.
Tim Underwood
Tim Underwood
00:56 07 Mar 23
To my fellow veterans, it BEHOOVES you NOT TO EVER CALL THIS COMPANY!!! THIS COMPANY WAYYYYY OVERCHARGES!!!!! Outrageously overcharge. They DO NOTTTT care bout veterans as they advertise. I've never had a company give quote like this. I advise everyone to listen, if not, then overpay at least 500 dollars more then even a fair price. At least get 3 more quotes, if you do call them. I'm warning everyone now!!! This company is robbing people. No wonder they don't have any workers!!!
wes carnes
wes carnes
22:58 01 Mar 23
The folks over at metro garage door are awesome to work with. Jake had me up and running in a few hours with 3 new openers. He was very knowledgeable and helpful with setting up my equipment and showing me how to operate it. Kelly, who helped me pick out the openers I wanted was very friendly and demonstrated great professionalism. Will most certainly do business in the future with metro. Thanks again!
Ronald Plunkett
Ronald Plunkett
21:47 09 Feb 23
Marvin Cox
Marvin Cox
15:07 09 Feb 23
Carl Peabody
Carl Peabody
22:28 20 Jan 23
Jake did a great job replacing the spring. He showed up on time, quickly fixed it, and showed us the best way to maintain the garage door. Thank you.
Necey Jackson
Necey Jackson
10:25 09 Jan 23
We had them out several times, finally called someone else.
Timothy McCauley
Timothy McCauley
21:00 17 Oct 22
I called at noon and the technician came in about an hour. Joe was a terrific guy that replaced the door opening motor in 45 minutes. I am back in business in 2 hours from when I placed my request for service. Terrific response and great service.
Jayne Sjostrom
Jayne Sjostrom
21:22 15 Sep 22
I was very pleased with the work of AJ at diagnosing and solving the problem with my garage door opener. He explained the problem and resolved the issue. He was fast and efficient.
Ashley Mooney
Ashley Mooney
13:18 10 Sep 22
Had an emergency repair and they were highly recommended by my family. My requests went unanswered for a few days and when they finally got back to me we already had 2 other companies come and give us quotes for a garage door, motor, belt, etc replacement and repairs scheduled. They were also going to charge us over $150 to even come look at our issue, where the other 2 companies did not charge. Unfortunate because I heard good things about this company, but our experience was not a good one.
Cindy Pocali
Cindy Pocali
03:51 03 Aug 22
Great customer service even years after your initial purchase!
Nash T
Nash T
20:24 01 Aug 22
Review edit: As requested, I called last week and left a message with Lindsay to discuss my concerns. I never heard back.I scheduled an appointment to have my gate operator repaired. Unfortunately, the first attempt did not resolve the issue. I called to schedule another appointment. I was given a date and Metro Garage never showed up, nor did they call. I called again and was told they would come out another day, which they did not, nor did they contact me. When I called the third time to ask if there was some type of miscommunication I was spoken to in an unprofessional manor. Also, I was quoted one price and then given a higher amount. They did honor the amount they originally quoted as a compensation for my experience. The gate was never repaired properly by them, however, I found a great gate company that immediately found the issue.
Candy Eubanks
Candy Eubanks
00:27 21 Jul 22
Brandon and Isaac showed up exactly when they said they would. Friendly and courteous and did a great job.
Malcolm Tyson
Malcolm Tyson
17:43 03 Jun 22
Called on Tuesday morning to schedule my appointment for Friday. Technician called in advance to state they were on their way. Took maybe 15-25 minutes to replace my spring. Just spent $470 a year ago with them to replace my motor and I can't recall how much I spent to replace the door prior. Well today was another $270. Customer service representative told me it would be the technician discretion whether my problem was under warranty. He decided it was not. Been giving them my business for years and now I'll look elsewhere. Can't afford them anymore.
Whitney Davis
Whitney Davis
20:33 18 May 22
Great customer service from start to finish. Office staff was very helpful and the installers were fantastic (and on time!). I’ve tried other companies before and this one will be my go-to from now on. Responsive, honest and resourceful!
Blane V
Blane V
22:54 27 Apr 22
Your staff (Debbie I believe) in the office was so helpful and Tony was friendly and completed my repair as expected and fast. First time customer but I’ll definitely call you when I need something in the future.
WILLIAM KIDD
WILLIAM KIDD
19:14 14 Apr 22
Attn: Chad, and all managers of metro Garage Doors @ Douglasvill GA. I want to bring to your attention, the staff members at your location are the best on taking care of your customers needs. Especially Kelly and Debbie. I would like for you to recognize them and staff @ your next meeting .Wate: There's more Kelly set up an install for meFor 2 door closers that was installed the very next day, not only that she sent a young man Tony Marinello that was very professional with everythingHe did. Very nice answered all my questions ect.Tony even took the time to speak with my dog,And even she loved him. Great guy great staffAnd as far asi see it great company.Top notch.Note: also just to let you know I live outside of yourService zone, but I use only the best companyGreat job Tony
Maureen Titshaw
Maureen Titshaw
15:42 15 Mar 22
My garage stopped working properly on saturday morning, so I called Metro Garage Door, inc as they replaced my opener years ago..I was sad to see they were closed on Saturdays as that led me to call another company my big mistake....I actually had two appts one with the competitor n Metro...the competitor was like a tornado not being able to show up in a timely fashion n not having all the necessary tools to do the job with that said Metro came within the time I was told. Mr Tony Marinello was so professional, efficient, personable n understanding as to my situation concerning my garage door. I recommend this company to any n all who need any service or replacement of their garage door. Thank you Metro for sending the BEST!
Jude Arroyo
Jude Arroyo
18:29 25 Feb 22
Garage door installed in behalf of the builder, 2 panels were damaged but they installed it anyways. we have to wait almost 5 months to have it replaced. after replacing the panels, railings pop-off in less than a day since they were not able to mount it correctly to stud. now we have wait until Monday again for them to come since they said it is not an emergency. Kelly is not helpful either and the way. There is arrogance in the way the concern was answered.
David G
David G
04:22 19 Jan 22
Michael Skinner
Michael Skinner
16:44 17 Jan 22
We've been needing our garage door replace for months. This morning my wife received a call saying we'd have someone from Metro garage doors to replace it at around 930am. Dylan Moon showed up on time and went right to work. He was very professional and efficient in his work. He replaced our old door with a new door in no time all with a smile. Great work young man! Thank you!
Freddy Contreras
Freddy Contreras
21:24 15 Dec 21
Tried to hire them to install a new motor and service existing garage door. I scheduled an appointment with Debbie and she was very helpful and professional. When I never received a call to confirm my appointment or an estimated time of arrival I called to check in and was told by Angie(I believe that was her name) they had tried to call me multiple times. I NEVER received a call from them and she shared that they just canceled the appointment because "we arent just going to diddle around waiting for you". She was extremely unprofessional and I am very disappointed in the service that I received today.
Glenda Jamison-Perry
Glenda Jamison-Perry
02:29 14 Dec 21
Tony did a great job at installing my garage door opener. He gave me some good suggestions. He knows his job and does it well. Tony was very kind.
Jay Heath
Jay Heath
12:55 29 Nov 21
The technician Tony did a super job on repairing and tuning up my vintage garage door, I have used them before but this time, When paying with anything other than cash or a check this company charges 3% for playing with a debit card I feel they should include the card service fee price in their parts or service fee instead of gouging the consumer for another 3% charge. That us not legal in the state of Georgia and some states.
William Taylor
William Taylor
00:58 11 Nov 21
Jake did a fantastic job installing our motors. He was friendly, knowledgeable and extremely helpful in coaching us on how to use the wifi application. Thanks Jake and Metro Garage!
J J
J J
03:44 29 Oct 21
Krissy was very helpful in providing me with the correct garage remote and even told me that that having the remote makes it easier to program my remote to my car. Thank you Krissy and Metro Garage!!
Rob Swanston
Rob Swanston
22:39 26 Sep 21
Ashita Parmar
Ashita Parmar
18:56 21 Sep 21
Bought a new home in 2019 and metro garage had installed doors on behalf of builder. Today morning while opening the garage door the curved arm and middle steel portion of garage door was pulled out. After complaining about it ,they said they will charge for technician to come and see followed by other charges .I dont understand how come steel part break if substandard quality is not used. Highly disappointed in there service. Its only 2 years and did not last long. Bad experience.
Joe Gwaltney
Joe Gwaltney
14:14 31 Aug 21
Jake was a great Tech. He was very knowledgeable and showed a high degree of professionalism as he removed the old system and installed the new.I would highly recommend Metro Garage Door. Friendly and extremely helpful in making equipment selections.
Jeffrey Greene
Jeffrey Greene
15:56 27 Aug 21
Kelly was very helpful. Great place
Majeda Fallas
Majeda Fallas
14:44 18 Aug 21
We deal with this company for a long time. Wonderful trust and honest people. Jake did outstanding job. The customer service also is outstanding. They respond so quick to your messages. Kelly also amazing if you need any more question. I will give them 10 stars if I can.
Gregory Pierre
Gregory Pierre
18:32 28 Jul 21
Jake was very knowledgeable and efficient in repairing my other garage door. He explained what the process would entail and how long it would take. He completed the repair very quickly and ensured the door’s resulting integrity and our peace of mind. He is strongly recommended by myself to future clients.
Gary Fiore
Gary Fiore
14:42 18 Jun 21
From start to finish a class act. Scheduling was adaptable to my needs. My technician, Brandon Collins, showed up right on time. He was professional, knowledgeable, and had a “can-do” attitude that I wish was more prevalent in the business world today. He even programmed all 3 of my Homelinks in record time! I don’t write many reviews but Metro deserves the praise.
Denise Baker
Denise Baker
14:36 11 Jun 21
I called Metro Garage Doors on Tuesday and they were able to send a technician on Friday. Brandon Collins came in the requested time frame and was able to get our springs repaired and garage back up and running. The entire process was efficient and we’re so excited to be able to use a local company that supports the community.
Robert Whitehead
Robert Whitehead
19:18 10 Jun 21
Fast, quick and on time Service. The technician Brandon Collins was excellent and very professional. Would recommend Metro Garage Door to anyone.
Pierre Jeantillorme
Pierre Jeantillorme
14:54 07 Jun 21
Sean Mehollin
Sean Mehollin
20:35 06 Jun 21
My garage door works more smoothly now than it ever has. Super happy with the service.
Nrupesh Dullur
Nrupesh Dullur
18:18 28 May 21
Garage door stopped working and Jimmy was very personable and repaired the garage and explained what went wrong and did a good job.
Paige Bird
Paige Bird
00:49 27 May 21
Jimmy did a great job with fixing our garage door in a timely manner! He was very professional and had good communication before and after providing the service.
L Fitz
L Fitz
23:04 26 May 21
Jimmy Smith is an Excellent Technician. He provides exemplary Customer Service to his clients. He is definitely an access to the Metro Garage Service.
Brian Franklin
Brian Franklin
19:21 25 May 21
Jimmy is the man… great customer service!!
mrsywt
mrsywt
18:43 25 May 21
Jimmy was friendly, fast and efficient! Pricing was very reasonable. Call him for his services. You won’t be disappointed.
Thresa Palmer
Thresa Palmer
18:22 25 May 21
Jake was thorough, attentive, professional, and personable. Thanks Jake!
Petique Wiggins
Petique Wiggins
21:01 24 May 21
Jimmy was fast, quick, efficient and very personable! Thank you Jimmy!
Ronda Britt
Ronda Britt
01:44 22 May 21
Great job and friendly staff. Jimmy did a great job on the install! Much appreciated for the service of a local business.
stella “Brooklyn” Gemini
stella “Brooklyn” Gemini
22:11 21 May 21
Tammara Swain
Tammara Swain
21:16 21 May 21
Jimmy was absolutely amazing! Thanks for your wonderful service
Shandra Wilson
Shandra Wilson
23:31 20 May 21
Jimmy did an excellent job replacing our springs and installing the garage door keypad. He exemplified professionalism, he was knowledgeable, and above all friendly! He answered ALL of my questions, and I had a few. We will certainly be using Metro again for any future garage door concerns.
Patricia Still
Patricia Still
22:39 19 May 21
Joanna Jones
Joanna Jones
21:44 19 May 21
jimmy smith is an excellent technician and did a wonderful job. I was very impressed with him and his work.
Patrick Reagan
Patrick Reagan
14:49 18 May 21
Charles Garner
Charles Garner
20:56 14 May 21
Jimmy replaced a broken spring on the garage door and ind installed a new lift master opener. He did an excellent job and took time with me to show me how to sinc my car opener to the new opener.
rick jones
rick jones
16:17 14 May 21
Jimmy did an outstanding job on my old garage door. He was very professional and explained everything to me. I highly recommend metro garage doors to anyone that’s in need of repair or just a tune-up. Don’t forget to ask for Jimmy.
Carol Fowler
Carol Fowler
15:48 13 May 21
Jimmy was punctual, professional and serviced our garage doors in good time. They roll well and sound quiet. Good service call.
Marilyn Howard
Marilyn Howard
21:59 11 May 21
We moved into a home that needed Metro Garage Doors. They are extremely responsive. Jimmy Smith, the Residential Tech, was professional and EXTREMELY knowledgeable. He immediately figured out what our problem was and fixed it. He explained the situation and wanted to ensure we didn't have any questions prior to his leaving. We will definitely use Metro Garage Doors again and will request Jimmy Smith. Hopefully, we will not need them but as a house ages, you never know. However, we do know who we will be calling. THANK YOU Jimmy Smith for a job well done!!!
John Allen
John Allen
18:29 11 May 21
Jennifer Brown
Jennifer Brown
20:03 10 May 21
Jimmy was fast and courteous. I will definitely request him if I need another garage repair.
V Rice
V Rice
18:12 10 May 21
Jimmy was knowledgeable and efficient.
Nan Ellis
Nan Ellis
15:45 10 May 21
Once again we are highly impressed with Metro Garage Doors! With the recent storms, both our openers were zapped by lightning. Metro was quick to get a repair appointment scheduled, and Kelly from the office let us know one of the openers was still under warranty with LiftMaster should extensive repairs be needed. However, we had Jake Wilson as our amazing tech who was able to replace the older of the two and easily troubleshoot the other one to determine only the sensors needed to be replaced. He also oiled both tracks so that they are soo much quieter when opening/closing. Thank You Metro Garage Doors!!
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  • Phone
    770-281-4480
  • Address
    12871 Veterans Memorial Highway
    Douglasville, GA 30134
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Metro Garage Door, Inc. | 12871 Veterans Memorial Highway, Douglasville, GA 30134 | 770-281-4480 | Fax: 770-489-9259

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