Garage Door Repair Atlanta

Metro Garage Door Inc.

770-281-4480

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12871 Veterans Memorial Highway, Douglasville, GA 30134

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Why Genie Garage Door Motors?

December 22, 2020 By Metro Garage Door

Garage Doors – Douglasville GA

Garage door openers are so common place, when they are working well, it’s easy to take them for granted. You push the button and the door goes up; push it again, the door goes down. Simple. Seen one, you’ve seen them all.

That’s like saying all shoes are alike, but that isn’t true. There are canvas uppers and leather uppers, spongy foam insoles and—whatever those flat things are called. Garage door openers are not all the same either!

Want to live life and go about the business of your day with confidence that your garage door is working correctly? Want to make sure you and your family can get in, but not the stranger down the street? Create some magic in your life with a Genie garage door opener.

Genie Garage Door Motors

Genie takes pride in creating garage door motors and accessories that help you keep your home safe and secure while also easing your life with easy access and entry. They are so confident in their work that they put a warranty on their products.

In Douglasville, GA and the surrounding metro area, Metro Garage Door Inc. has more than 25 years of experience installing, maintaining, and repairing garage doors. Through the years, they have come to trust the Genie brand as a reliable, durable product so they have peace of mind recommending the products and are comfortable installing them and putting warranties on their service and parts.

Visit Metro’s showroom in Douglasville, GA to look at the Genie garage door motors and accessories, or contact us online. Our goal is to provide superior customer experience and tremendous value. We offer top quality product lines so you can rely on our sales and service. We look forward to meeting you soon and bringing the magic of dependable door openers into your home!

Filed Under: Garage Door Openers, Garage Doors, Genie Tagged With: garage, garage doors, Genie

2 Key Benefits Of the Genie Model 2028 Garage Door Opener

May 3, 2020 By Metro Garage Door

Many homeowners operate under the mistaken impression that all automatic garage door openers are more or less equal. Yet as anyone who owns a Genie garage door opener knows, this couldn’t be farther from the truth. If you would like to learn more about what sets a great opener apart from a merely good one, read on.

This article will outline two key benefits of the Genie Model 2028 garage door opener. 

DC Motor 

Inferior garage door openers can be recognized by the laborious effort involved in operating. Not only does the door move up about as slowly as possible, but the opener generates all manner of annoying noise in the process. Fortunately, this is not true of the Genie Model 2028. The DC motor ensures smooth, swift, and silent performance, while also minimizing the amount of wear and stress put on your door. 

Non-Contact Reverse System 

All automatic garage door systems are required to have to auto reverse systems. Most of these are designed to automatically open back up if the door detects pressure while it is closing. In other words, the door actually has to make contact with an obstruction before the auto reverse feature kicks in. 

The Genie Model 2028 represents a drastic improvement over this type of auto-reverse system. Instead of waiting for the door to make contact with an obstruction, it utilizes an infrared beam to detect any objects in the path of the door. This ensures a maximum measure of safety.

Contact the Genie Motor Experts 

For more information about what puts Genie garage door openers a cut above the rest, contact the experts at Metro Garage Doors.

Filed Under: Garage Door Openers, Genie, Motors Tagged With: garage door opener, Genie, Genie Garage Door Opener

Valuable Genie Garage Door Opener Troubleshooting Tips

January 29, 2018 By metrogarage

Troubleshooting

Genie garage door openers are great due to their increased security measures from the genie intellicode technology. This ensures your safety as well as preventing people from accessing your garage. However, it would be disappointing when you woke up one day and find out that your garage door won’t open, and your car is still inside. As a matter of fact, if your Genie garage door opener is not functioning properly, it poses a significant danger to anything or anyone underneath your garage door. The following are valuable tips on troubleshooting your Genie garage door opener.

Check on the door openers reverse mechanism.

A Genie garage door opener operates under a reverse mechanism whereby it stops automatically and reverses the closing of the garage door immediately it detects anything underneath it. You can carry out a simple test by just placing an object under your garage door and try to close. If it doesn’t recognize the object, this means that you need to contact a professional expert to check the system before any serious problem arises.

Check on the force adjustment of the opener.

Most garage doors behave differently in summer and winter season, and this is due to the expansion and contraction of their sizes as a result of different temperatures. This condition can be prevented by either changing the setting of you remote or adjusting some of the screws in your openers motor.

Have a regular maintenance service.

Although you can carry out the checkup procedure yourself following the Genie Company Manufactures manual, it would be better if it was done by a professional at Metro Garage Doors. This is to check whether there are some parts which are damaged, as well as making sure that your Genie garage door opener parts are well lubricated.

Check on the functionality of the motor.

When you purchased your Genie garage door opener, you noticed that it is incorporated with a five horsepower DC monitor that has a fast opening and closing speed compared to regular openers. It might be complex for you, and I recommend you call an expert to do the checkup on your behave.

Genie garage door openers, especially those with the DirectLift system, are silent due to their solid steel screws, and if the door is noisy while closing then, you need to pay attention. With those control measures, you are assured of safety.

Contact Metro Garage Door, Inc today and a professional can give you all of the information that you need about the Genie garage door openers.  They can troubleshoot your issues and help you quickly!

Filed Under: Garage Door Openers, Genie, Safety, Service & Repair Tagged With: garage door opener, Genie, Safety, troubleshoot

New Genie Garage Door Opener Grants Your Wishes

December 23, 2016 By Metro Garage Door

Douglasville Garage Door Openers

Do you wish you could keep tabs on your house even when you’re away? Wouldn’t it be great to know exactly when someone is opening your garage door? The new Aladdin Connect garage door opener from Genie is here to grant your wishes!

With Aladdin Connect from Genie, you can:

  • Instantly see the current status of your garage door. No more worrying whether or not you put the door down when you left the house.
  • Know when someone is operating your garage door.  You can instantly see if the operator is an authorized user.
  • Receive a notification if someone manually opens your garage door. 
  • Open the garage door remotely for a visitor. There’s no need to worry about sharing access codes or leaving a key. When your visitor arrives, you can open the door for them instantly from anywhere.

How does Aladdin Connect put all this information at your fingertips?

  • A sensor attached to the door tracks whether your garage door is open or closed.
  • The door control unit in your garage connects to your household Wi-Fi and transmits status information via the internet.
  • An app on your smart phone allows you to receive status information from the door controller. The app also lets you send commands to the controller, no matter where you are.

The entire system is easy to set up and configure.  Plus, it’s compatible with most Apple iOS and Android devices as well as most residential garage door openers.

Contact Douglasville Genie Garage Door Opener Experts

Interested in learning more about how the Aladdin Connect can grant your garage door wishes? Contact us and we’d be happy to help!  We can install your new garage door system and show you how it works. 

Filed Under: Garage Door Openers, Genie Tagged With: Aladdin Connect, Genie, Genie Garage Door Opener

Christmas Special On Genie ReliaG® Pro Series Model 2028

November 28, 2016 By Metro Garage Door

Christmas Special on Garage Door Opener

Family owned and local, Metro Garage Door is your local installation and service experts. This December, they are offering a special on the installation of the Genie ReliaG® Pro Series Model 2028 Garage Door Opener. Get the Model 2028 with a 7′ chain-rail for the same price as the Model 1028 installed.

The Genie ReliaG® 2028 comes standard with:

  • Safe-T-Beam® Non-Contact Reverse System. This protects you family and car. When an invisible beam is crossed the garage door will retract back to the open position.
  • ItelliCode® Access Security System. This is an encryption tool for your wireless connection. The code bounces from number series to number series through billions of combinations.

Some of the ReliaG® Pro Series Special Features are:

  • A half horse quiet DC motor that operates doors 8′ high and up to 350 lbs.
  • A choice of steel reinforced belt or chain.
  • Frequency filtering between 315 and 390 megahertz. This allows your system to choose the frequency with the least amount of interference.
  • A pre-programmed remote with simple steps for program changes.
  • C-channel rails that are both durable and visually pleasing.
  • Works with existing HomeLink® and Car2U® systems.

Purchase with installation is $309.99; a $50 dollar savings and comes with an additional 5-year motor warranty.

Customer Testimonial

Tim K. from Villa Rica, GA gave Metro Garage Doors 5 out of 5 stars on HomeAdvisor.com and said,

“Attempted to install a new opener myself but was having difficulty with connecting the existing wiring to the new opener. The technician knew exactly what to do. He programmed the opener and made all adjustments. He even mounted and programmed the new keypad at my request. All done and completed in about 15 minutes.”

Contact Your Genie Motor Experts – Metro Garage Doors

Give your house & loved one a gift for Christmas. Let your local pros at Metro Garage Doors make sure your next garage door motor/opener is installed correctly and at the right price. 

Filed Under: Garage Doors, Genie, Specials Tagged With: garage door opener, Genie, Genie Pro Series, ReliaG

Google Rating
4.8
Based on 374 reviews
Metro Garage Door, Inc.
Metro Garage Door, Inc.
4.8
Lafaithiar Sellers
Lafaithiar Sellers
00:52 27 Feb 21
Jimmy did a great job on my door will recommend Metro to my family and friends
Eric Boone
Eric Boone
15:29 26 Feb 21
Jimmy: polite, friendly, helpful, efficient ; an all around great experience.
Greg Griffin
Greg Griffin
19:11 24 Feb 21
I had a GREAT experience with Metro yesterday. The technician was not only friendly but skilled. He removed our 20+ year old dinosaur of an opener motor installed our new system in just about an hour. Fantastic experience. I highly recommend them!
DeRonne Floyd
DeRonne Floyd
20:12 22 Feb 21
Jake's expertise got the garage door up and functional in no time. Would definitely recommend to anyone in need of a reliable repair.
Tammie Cravens
Tammie Cravens
02:12 20 Feb 21
Debbie Demkow
Debbie Demkow
02:00 20 Feb 21
Jimmy was both professional and courteous. He installed my garage door opener and serviced my door which is now as quiet as when new. He took the time to double check for any debris before he left. Great job
Robin Jones
Robin Jones
15:45 19 Feb 21
I want to thank Jimmy for having an outstanding positive attitude. My garage door scheduled appointment was between 2-6 on Feb 18, 2021. JImmy called at 5:30pm and still had 1 more job ahead of me. It would be at least 1.5--2 hours until he arrived. He said he would call me when he was done and wanted to still come out for my sevvice at 8:00PM. I said we can reschedule to the next day since working a all day and that was no issue to him. I felt really bad and just wanted him to get home to his famiy. So he arrived at 8:45pm in the freezing cold/dark and afterworking a very long day. He was very courteous and very hard deadicated employee. Thank you very much!!
Katrina Parker
Katrina Parker
21:56 18 Feb 21
Jimmy, thanks for doing an excellent job and providing great service.
Janelle Goggins
Janelle Goggins
18:20 18 Feb 21
I had already gotten a quote to replace mybroken garage door(s) and get new openers...which was a great price by the way, when my broken door suddenly stopped going up and down. Since the lead time on new doors is quite a while, I was panicking. I called Metro and they immediately sent Jimmy out. He was able to fix the door so that it will continue to work until my new ones get here. He had a great attitude, wore a mask and kept his distance (covid safety) the entire time. I have only worked with him, Mark Stovall (my sales rep), and Paige and Kelly in the office, but every single one of them took the time to listen, treated me with respect, and was friendly. What a great company!!!
Renate Jones
Renate Jones
21:55 17 Feb 21
Metro Garage Doors, Insulation, & Furnace provided a quick appointment date, the next day after calling regarding broken torsion spring. Jimmy, the technician notified me before calling, arrived on time, and completed the job quickly, and with precision. He explained each step and didn't try to make a small situation a complex one. He was personable, and abided by all COVID-19 precautions. In and out in less than 45 minutes! Great Job! Thanks
Jana Wallace
Jana Wallace
18:41 17 Feb 21
Jake W. was friendly, professional, and proficient with my garage experience. Would recommend!!
Eduardo Murry
Eduardo Murry
17:48 17 Feb 21
Jimmy, Great Job. Thanks for being Professional and having a Wonderful sense of Humor. Blessings!!!
Mike Gamel
Mike Gamel
22:38 16 Feb 21
Jimmy was a pleasure to deal with. Prompt, courteous and fast. Thanks guys!
Cheray Duran
Cheray Duran
16:26 16 Feb 21
I needed service one of my Garage doors that Metro Installed over the summer and they had Jimmy come out the next morning. Jimmy was very friendly and awesome. He fixed the door that I called about and he also checked and re-secured the other door just to be safe. I was very happy with my service today.
Korey Mitchell
Korey Mitchell
02:21 16 Feb 21
Jimmy was great to deal with. The day ran long and Jimmy was committed to getting us taken care of. He went the extra mile to make sure we were happy with the install and even took the time to program the wife’s HomeLink in her car so she was ready for work the next day. Very satisfied with Metro Garage Doors as always!!
Greg Ward
Greg Ward
16:59 15 Feb 21
Jimmy did a great job! He was super friendly and efficient.
Kendra Eady
Kendra Eady
03:25 13 Feb 21
Jake was awesome. He was very friendly and the service was fast. Jake was easy to talk to, and very professional. I am very pleased with my garage door opener and the service I received.
Ronald Mcghee
Ronald Mcghee
14:01 12 Feb 21
Kathy Sheriff
Kathy Sheriff
17:59 11 Feb 21
Jake arrived within our allotted time frame. He demonstrated outstanding professionalism providing tips on door maintenance and when to call for service. He also explained the prepaid maintenance agreement. We are extremely satisfied with Metro!
Connie Harper
Connie Harper
06:40 11 Feb 21
The spring broke on my garage door. When I called Metro Garage Door they sent Jimmy out to fix it. He did not have that spring in stock and had to order it. When it came in he returned to fix my garage door. Jimmy was very professional, courteous and friendly. If I have any other problems I would not hesitate to request for him to take care of my garage needs.
adam graham
adam graham
21:20 08 Feb 21
Metro Garage Doors did a great job! Jake repaired my door and made sure it was adjusted correctly. He gave me tips on how to maintain my door so that it continues to work properly.
Tiffany Murray
Tiffany Murray
16:06 08 Feb 21
Jimmy was awesome, I will definately reccomend to others
Ashton Green
Ashton Green
21:05 04 Feb 21
I called Metro Garage Door when my 18' door started impacting the wall and binding during closure. Jimmy was able to replace a few bent parts and then worked to fine tune my door and opener to work very smoothly. We are still new to this house and our door has had a rough life, but Jimmy got it working well so that we can get a few more years out of it. Thanks Metro!
Mitch Isaacs
Mitch Isaacs
17:05 04 Feb 21
Jimmy did a great job fixing my garage door. He was very professional and easy to talk with. My garage has never worked this well. I would recommend my experience with Metro Garage Doors to other.
David Mayeske
David Mayeske
13:48 03 Feb 21
Very professional and helpful. On time. Excellent work!
Jackie Kite
Jackie Kite
07:35 03 Feb 21
Last December Jimmy installed a garage door opener for me. He was efficient, professional and courteous.
Natalia Escobar
Natalia Escobar
23:59 02 Feb 21
KIPLA Learning Academy
KIPLA Learning Academy
23:24 02 Feb 21
Jimmy, was extremely professional and informative!! Great Customer Service.
winston cooper
winston cooper
16:56 02 Feb 21
Jimmy repaired one of my garage doors in August and he was back today to repair the other and as always, he was great explaining things and the problem and finally getting the job done timely so that I could return to my office.Thanks Jimmy!!!
Rachel Neal
Rachel Neal
16:34 02 Feb 21
Great folks!!!
Black Flash
Black Flash
20:54 01 Feb 21
Jimmy was a great tech. Very Professional and knowledgeable. i agree with all of the reviews that have been posted.
Micki Nicholson
Micki Nicholson
20:46 01 Feb 21
We called Metro this morning about a problem with our garage door. Jake came out and arrived at the time we were given. He checked the door, told us what he needed to do. Jake was very proficient in fixing our problem. He was polite and professional and even oiled all the parts. Thanks Jake for coming out in this windy, cold and a little snowy weather. Metro has never let us down.
OutdoorDad
OutdoorDad
19:51 01 Feb 21
Ask for Jimmy to be your service technician. He was quick and very professional! Great service!!!
Shamekia Nash
Shamekia Nash
20:54 31 Jan 21
Jimmy did an excellent job. He installed our garage door opener. He explained everything and answered all out questions.
Robert Paley
Robert Paley
20:28 30 Jan 21
Jimmy Smith did a phenomenal job repairing our garage door. He was prompt, proficient and professional.Thank you Jimmy and thank you Metro Garage!
James Schlicker
James Schlicker
18:38 27 Jan 21
Metro sent Jimmy to take care of a minor problem with our garage doors and he took care of the problem quickly and even oiled the door parts that had a squeak fixing that too. Thank you Metro and Jimmy!
Andrea Searcy
Andrea Searcy
23:14 26 Jan 21
Lisa McCormick
Lisa McCormick
22:03 26 Jan 21
Fantastic service. From making my order to Jimmy coming to my house for installation! I highly recommend this company.
Ashley Chisholm
Ashley Chisholm
12:08 26 Jan 21
Everyone at this company is great, from scheduling to actual service. Jimmy is incredibly knowledgeable, patient, and his work is fast and well done. Their customer services is awesome.
Rod Stewart
Rod Stewart
16:39 25 Jan 21
Jimmy was professional and very courteous he explained to me what the problem was and fixed it with no problem.I highly recommend that you send him on all service call.
Sammy Harris
Sammy Harris
14:57 25 Jan 21
Metro doors appointment was easy to get, they came out the next day on time and delivered excellent service. The Metro doors representative Jake had the best attitude on a nasty day in Georgia. Jake's professionalism was a welcomed change from recent contractors I'd been dealing with recently. I would highly recommend Metro doors.
William Florkowski
William Florkowski
19:17 22 Jan 21
Excellent work that they stand by, honest and efficient
Martin Giammarco
Martin Giammarco
17:02 21 Jan 21
Jimmy was a pure Joy, arrived on time, finished in less than 30 mins, was friendly, gave me some good recommendations, saved me some money !
Kay Black
Kay Black
00:39 21 Jan 21
Great job installing our door
Horatius Coleman
Horatius Coleman
20:33 20 Jan 21
Jimmy repaired my garage door today and we are extremely happy with his professionalism and the work that he did. He was very knowledgeable about every detail of the job.I highly recommend them for all of your garage door needs.
Gloria Preston
Gloria Preston
17:23 20 Jan 21
I cannot say enough good things about this company. When I first called the office, how professional they were. Today Jimmy replaced the springs on my door. I have never met such a personable professional technician. He was so helpful with suggestions. I definitely will call this company again and hopefully I will definitely request Jimmy but I feel all their workers and staff are of the same quality. Great company.
Ken Goodwin
Ken Goodwin
00:54 20 Jan 21
Jimmy was a pleasure to work with he was on time did an excellent job! Explained everything to me answered all my questions and helped with extras that he saw needed. Highly recommended!
Kevin Daniell
Kevin Daniell
14:24 19 Jan 21
Thanks again for the great service. Jimmy was very professional.
Chardy Shelton
Chardy Shelton
17:56 18 Jan 21
My tec was Jimmy and he did an excellent job . Thank you so much
Joe A
Joe A
16:11 18 Jan 21
Jimmy was great. Showed up on time, work was completed quickly
See all reviewsWrite a review
powered by Google
Facebook Rating
4.8
Based on 41 reviews
Metro Garage Door, Inc.
Metro Garage Door, Inc.
4.8
Marcus Miller
Marcus Miller
20:56 25 Jan 21
Jimmy was prompt in our service call. He installed our new opener in a timely manner explaining everything we needed to know. He assisted in programming both our vehicles to recognize our new opener. We have used Metro Garage twice and very pleased with their workmanship and professionalism.
Yvonne Poland Pipher
Yvonne Poland Pipher
16:32 15 Dec 20
Jimmy is the best! Awesome customer service⭐️⭐️⭐️⭐️⭐️
Jennifer McClure Naczki
Jennifer McClure Naczki
22:05 05 Oct 20
Thanks to Metro Garage Door and to Jake for exceptional service. Fixed a broken spring and took time to explain about the garage doors. Highly recommend. Even came out same day. Thanks again.
Sheila Phoebus Brick
Sheila Phoebus Brick
17:54 26 Sep 20
We called and they were able to schedule us within 2 days. Jimmy arrived a little later than our time frame because he had gotten held up at a previous job. This happens but he still came knowing it was going to take him several hours to complete our job. He didn't leave until 8p with a smile on his face and everything completed to our satisfaction. He was Great and I will request him if needed for future work. Thank you Jimmy!!
Marion Smith
Marion Smith
17:07 09 Jun 20
Great service from Brandon! He was very professional and timely! Will definitely use again!
Mark Fitzgerald
Mark Fitzgerald
18:47 27 Apr 20
The tech did a great job. He was able to troubleshoot the problem in a short amount of time. He was even able to get the opener to work with the visor button in my car. He was friendly and on time and less $$ than I thought. Highly recommended.
Sean Ritchie
Sean Ritchie
14:27 15 Apr 20
I usually have the need of Metro's services on our construction jobs. we had a need at home and they were right on it. Had me back up same day. Great service and Jeremy was fantastic. Highly recommend them for your needs.
Taylor L John
Taylor L John
14:50 13 Apr 20
Excellent work and awesome serviceman
Dale E. Hill
Dale E. Hill
20:11 07 Jan 20
They did an excellent job of installing my garage doors and opener at a reasonable price.
Kelly Goad
Kelly Goad
20:44 04 Dec 19
They gave me a fair price on the phone and were easy to schedule a time. The repairman, Jeremy, arrived well within the 3 hour window given and was finished in no time. He explained the new door and and the warranty and made sure I was satisfied before he left. 👍🏻👍🏻👍🏻👍🏻👍🏻
Dusty Gordon
Dusty Gordon
20:27 16 Oct 19
Mark and Jeremy took care of my garage door springs. Top knotch!
Precious Hunter
Precious Hunter
20:13 03 Oct 19
The people at Metro go above and beyond, everyone that passed me asked if I had been helped Kelly is a wonderful upfront person but Jermey is my Angel on one of my worst days he showed up and out on my behalf. I am unemployed after 22yrs my plant moved to Alabama amy my husband was diagnosed with MCI early onset Dementia in June. When I say God put Angel's in our lives all I can say is Hallelujah. Thank you so much for listening and sending someone out to take care of us on top of giving me the part's we needed to fix our garage door. I will be praying for you as you pray for me. Thank you again my Angel Jermey. Love Precious and Cleo Hunter.
Allen Taylor
Allen Taylor
23:03 11 Sep 19
Great people and great service!
Carolyn Long Young
Carolyn Long Young
17:32 10 Sep 19
We have done business with Metro Garage Door for many years. They never disappoint. Easy to work with. They get things done, and do it right the first time. We just purchased 3 garage doors to be installed Very happy.
Vicki Copeland
Vicki Copeland
17:10 05 Sep 19
We just purchased garage door openers and gas logs for our fireplace from Metro. We appreciate the time that was spent to make sure our selections were exactly what we needed and preferred. Never felt rushed or pressured. Staff was very professional and friendly. Would definitely recommend Metro Garage Door! Sales and Service top notch!
Corey Lowe
Corey Lowe
22:26 22 Aug 19
They are by far the nicest people I've ever met. They get my full support 100% and I am happy to refer EVERYONE to them!
Mitzi Blackstone
Mitzi Blackstone
11:12 07 Aug 19
Thank you for your help with our garage door. I love it!!! I would never have picked what we did without your wonderful staff. I didn’t think I wanted windows but oh my I love them so much! Thanks for being so awesome!!
Jon D. Turpen
Jon D. Turpen
16:23 28 Jun 19
I scheduled a spring repair for my garage door and they stiffed the repair date. When I called them back, they said I was wrong on the scheduling. They then scheduled another date the following day and they never showed up. Their receptionist accused me of lying about the scheduled dates. Very disreputable business. I scheduled my repair with Nabors Garage Door Service.
Wayne Lanham
Wayne Lanham
15:35 27 Dec 18
Metro installed a Garage door and opener on my Garage 12 x12 I must say they done a Awesome job in Woodland Alabama. Thanks very Happy with door and the service. You have a bunch of great employees.
Austin Dillard
Austin Dillard
04:27 20 Dec 18
There the best installers you’ll ever meet and see
Ronnie Crockett
Ronnie Crockett
17:01 14 Dec 18
My experience with Metro was exceptional. So friendly and professional. The office staff were responsive to my questions and a joy to talk to. The technician (Brandon) went above and beyond to show me all the features, programmed my car to work with the door, and even provided me of the do’ and dont’s. Top Notch! Wish every company was run like this!
Wesley Glover
Wesley Glover
20:31 05 Dec 18
Highly recommend this company!! Brandon was on time both times he came out to service each door. From the time I set up my appointment to the install. No complaints!!! Will def use again if we have any garage door issues
Rebecca Smith
Rebecca Smith
15:33 31 Oct 18
Off to a terrible start! Ordered a quote, paid in full within 30 minutes of Mark writing the quote. He advised that the install would be Friday of that week. Said I’d receive a call to schedule time and perhaps move it up since it was a “local” job and simple install. Today is Wednesday (job was ordered and paid Monday), never received a call to schedule the job so I called. Transferred twice only to hear that no one recalls the Friday promise desire it being said in front of me and my contractors. Now the install is pushed out! Nice of metro to halt work on my job site simply because they shuffle paperwork around for 72 hours and didn’t get it scheduled when it was ordered. I’ll pay more for better service elsewhere! Very disappointed! Terrible communication.
Sue C Stanley
Sue C Stanley
14:01 26 Oct 18
Recently, the gas logs that Metro installed for me, 2 years ago, were serviced by Aaron and Ivan. They were professional and thorough, making every effort to be clean and quiet. Thank you, Metro!
Gary Martin
Gary Martin
17:47 01 Nov 17
Lawrence Ringer
Lawrence Ringer
05:25 27 Oct 17
I am one of those people that very rarely write reviews but I do read them to help me purchase things. I felt compel to write about this company. I have seem the company trucks in the Douglasville area and I gotten to the point where I needed new garage door. I gave them a call and made an appointment, I was impressed from the very beginning with the sale lady being on time and being very professional. As the order process started, I met two of the women in the office (Shea & Shun) and I was highly impressed with them as well on how they took care of my order and making sure to take care of me being a customer. Then the final nail came on the day of installation. This guy name(Tom) came to my house bright and early and completely blew me away. He was very efficient and knew his business. I am 100% satisfied and would highly recommend Metro Garage Doors to anyone who is in need of their services, Great job Metro and Mr. Tom.
Jessica Wilson
Jessica Wilson
13:09 23 May 17
Pat Lynch
Pat Lynch
17:44 21 Apr 17
Great help from the staff to assit in purchasing a set of torsion springs to replace one broken spring and the other aging one. Gavin gave me some great tips on technique for removal and replacement of the springs. They even let me borrow the torsion spring winding bar tools to do the job safely. it's good to be able to spend my money locally and get this kind of service when there is so much temptation to buy things online.
Jeff Helms
Jeff Helms
01:00 19 Apr 17
Krissy came and answered all of my questions about insulation and explained the entire process. The installer came when he said he would and completed the job in one day. Space was actually cleaner than before he started! He is the tall guy with the beard in the back row of their picture here on Facebook. Super friendly and very courteous. They also installed my garage doors a few years back but never consider them for insulation until a friend recommended them. I HIGHLY recommend them for your Garge door or insulation needs.Thanks Metro!Jeff Helms
Robert Philpot
Robert Philpot
22:28 18 Apr 17
Super fast service reasonably priced and every part of the service was very professional.
Cindy Pocali
Cindy Pocali
15:45 21 Mar 17
Such an important part of the overall look of the house. Great explanation of differences in doors. Seamless, detailed installation. Soooo quiet!
Joey Jordan Bragg
Joey Jordan Bragg
02:15 16 Sep 16
Fast, courteous & professional all the while being affordable! I finding a great local business!
Jessica Brennan
Jessica Brennan
19:32 19 Aug 14
Excellent prices, people, and service! I highly recommend them!
Corey Townsend
Corey Townsend
20:20 26 Jun 14
Metro installed a new door for me today. FANTASTIC job! Thanks guys!
Cindy Warnock Treadwell
Cindy Warnock Treadwell
14:10 10 Mar 14
u hiring
Scott Worthan
Scott Worthan
18:53 30 Dec 13
Ryan Kennedy
Ryan Kennedy
23:19 06 Dec 13
Taylor Condon
Taylor Condon
16:16 05 Dec 13
Amazing people and incredibly hard workers! I wouldn't choose anyone else.
Jennifer Rychlik
Jennifer Rychlik
14:04 10 Oct 13
Randy Parks
Randy Parks
17:38 23 Aug 13
Wayne Thompson Jr.
Wayne Thompson Jr.
16:51 04 Aug 13
See all reviewsWrite a review
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About Metro

Metro Garage Door, Inc. is a family owned and operated company. We’ve been serving the metro Atlanta area since 1992 in the garage door industry. In May 2012, Metro Garage Doors, Inc. and L&W Insulation and Fireplaces, Inc. (since 1979) joined together to add fireplace and insulation services to the company’s garage door business. Our business consists of three main areas: garage doors, fireplaces, and insulation. We offer services, repairs, replacements and installations for residential and commercial customers.

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Facebook Rating
4.8
Based on 41 reviews
Metro Garage Door, Inc.
Metro Garage Door, Inc.
4.8
Marcus Miller
Marcus Miller
20:56 25 Jan 21
Jimmy was prompt in our service call. He installed our new opener in a timely manner explaining everything we needed to know. He assisted in programming both our vehicles to recognize our new opener. We have used Metro Garage twice and very pleased with their workmanship and professionalism.
Yvonne Poland Pipher
Yvonne Poland Pipher
16:32 15 Dec 20
Jimmy is the best! Awesome customer service⭐️⭐️⭐️⭐️⭐️
Jennifer McClure Naczki
Jennifer McClure Naczki
22:05 05 Oct 20
Thanks to Metro Garage Door and to Jake for exceptional service. Fixed a broken spring and took time to explain about the garage doors. Highly recommend. Even came out same day. Thanks again.
Sheila Phoebus Brick
Sheila Phoebus Brick
17:54 26 Sep 20
We called and they were able to schedule us within 2 days. Jimmy arrived a little later than our time frame because he had gotten held up at a previous job. This happens but he still came knowing it was going to take him several hours to complete our job. He didn't leave until 8p with a smile on his face and everything completed to our satisfaction. He was Great and I will request him if needed for future work. Thank you Jimmy!!
Marion Smith
Marion Smith
17:07 09 Jun 20
Great service from Brandon! He was very professional and timely! Will definitely use again!
Mark Fitzgerald
Mark Fitzgerald
18:47 27 Apr 20
The tech did a great job. He was able to troubleshoot the problem in a short amount of time. He was even able to get the opener to work with the visor button in my car. He was friendly and on time and less $$ than I thought. Highly recommended.
Sean Ritchie
Sean Ritchie
14:27 15 Apr 20
I usually have the need of Metro's services on our construction jobs. we had a need at home and they were right on it. Had me back up same day. Great service and Jeremy was fantastic. Highly recommend them for your needs.
Taylor L John
Taylor L John
14:50 13 Apr 20
Excellent work and awesome serviceman
Dale E. Hill
Dale E. Hill
20:11 07 Jan 20
They did an excellent job of installing my garage doors and opener at a reasonable price.
Kelly Goad
Kelly Goad
20:44 04 Dec 19
They gave me a fair price on the phone and were easy to schedule a time. The repairman, Jeremy, arrived well within the 3 hour window given and was finished in no time. He explained the new door and and the warranty and made sure I was satisfied before he left. 👍🏻👍🏻👍🏻👍🏻👍🏻
Dusty Gordon
Dusty Gordon
20:27 16 Oct 19
Mark and Jeremy took care of my garage door springs. Top knotch!
Precious Hunter
Precious Hunter
20:13 03 Oct 19
The people at Metro go above and beyond, everyone that passed me asked if I had been helped Kelly is a wonderful upfront person but Jermey is my Angel on one of my worst days he showed up and out on my behalf. I am unemployed after 22yrs my plant moved to Alabama amy my husband was diagnosed with MCI early onset Dementia in June. When I say God put Angel's in our lives all I can say is Hallelujah. Thank you so much for listening and sending someone out to take care of us on top of giving me the part's we needed to fix our garage door. I will be praying for you as you pray for me. Thank you again my Angel Jermey. Love Precious and Cleo Hunter.
Allen Taylor
Allen Taylor
23:03 11 Sep 19
Great people and great service!
Carolyn Long Young
Carolyn Long Young
17:32 10 Sep 19
We have done business with Metro Garage Door for many years. They never disappoint. Easy to work with. They get things done, and do it right the first time. We just purchased 3 garage doors to be installed Very happy.
Vicki Copeland
Vicki Copeland
17:10 05 Sep 19
We just purchased garage door openers and gas logs for our fireplace from Metro. We appreciate the time that was spent to make sure our selections were exactly what we needed and preferred. Never felt rushed or pressured. Staff was very professional and friendly. Would definitely recommend Metro Garage Door! Sales and Service top notch!
Corey Lowe
Corey Lowe
22:26 22 Aug 19
They are by far the nicest people I've ever met. They get my full support 100% and I am happy to refer EVERYONE to them!
Mitzi Blackstone
Mitzi Blackstone
11:12 07 Aug 19
Thank you for your help with our garage door. I love it!!! I would never have picked what we did without your wonderful staff. I didn’t think I wanted windows but oh my I love them so much! Thanks for being so awesome!!
Jon D. Turpen
Jon D. Turpen
16:23 28 Jun 19
I scheduled a spring repair for my garage door and they stiffed the repair date. When I called them back, they said I was wrong on the scheduling. They then scheduled another date the following day and they never showed up. Their receptionist accused me of lying about the scheduled dates. Very disreputable business. I scheduled my repair with Nabors Garage Door Service.
Wayne Lanham
Wayne Lanham
15:35 27 Dec 18
Metro installed a Garage door and opener on my Garage 12 x12 I must say they done a Awesome job in Woodland Alabama. Thanks very Happy with door and the service. You have a bunch of great employees.
Austin Dillard
Austin Dillard
04:27 20 Dec 18
There the best installers you’ll ever meet and see
Ronnie Crockett
Ronnie Crockett
17:01 14 Dec 18
My experience with Metro was exceptional. So friendly and professional. The office staff were responsive to my questions and a joy to talk to. The technician (Brandon) went above and beyond to show me all the features, programmed my car to work with the door, and even provided me of the do’ and dont’s. Top Notch! Wish every company was run like this!
Wesley Glover
Wesley Glover
20:31 05 Dec 18
Highly recommend this company!! Brandon was on time both times he came out to service each door. From the time I set up my appointment to the install. No complaints!!! Will def use again if we have any garage door issues
Rebecca Smith
Rebecca Smith
15:33 31 Oct 18
Off to a terrible start! Ordered a quote, paid in full within 30 minutes of Mark writing the quote. He advised that the install would be Friday of that week. Said I’d receive a call to schedule time and perhaps move it up since it was a “local” job and simple install. Today is Wednesday (job was ordered and paid Monday), never received a call to schedule the job so I called. Transferred twice only to hear that no one recalls the Friday promise desire it being said in front of me and my contractors. Now the install is pushed out! Nice of metro to halt work on my job site simply because they shuffle paperwork around for 72 hours and didn’t get it scheduled when it was ordered. I’ll pay more for better service elsewhere! Very disappointed! Terrible communication.
Sue C Stanley
Sue C Stanley
14:01 26 Oct 18
Recently, the gas logs that Metro installed for me, 2 years ago, were serviced by Aaron and Ivan. They were professional and thorough, making every effort to be clean and quiet. Thank you, Metro!
Gary Martin
Gary Martin
17:47 01 Nov 17
Lawrence Ringer
Lawrence Ringer
05:25 27 Oct 17
I am one of those people that very rarely write reviews but I do read them to help me purchase things. I felt compel to write about this company. I have seem the company trucks in the Douglasville area and I gotten to the point where I needed new garage door. I gave them a call and made an appointment, I was impressed from the very beginning with the sale lady being on time and being very professional. As the order process started, I met two of the women in the office (Shea & Shun) and I was highly impressed with them as well on how they took care of my order and making sure to take care of me being a customer. Then the final nail came on the day of installation. This guy name(Tom) came to my house bright and early and completely blew me away. He was very efficient and knew his business. I am 100% satisfied and would highly recommend Metro Garage Doors to anyone who is in need of their services, Great job Metro and Mr. Tom.
Jessica Wilson
Jessica Wilson
13:09 23 May 17
Pat Lynch
Pat Lynch
17:44 21 Apr 17
Great help from the staff to assit in purchasing a set of torsion springs to replace one broken spring and the other aging one. Gavin gave me some great tips on technique for removal and replacement of the springs. They even let me borrow the torsion spring winding bar tools to do the job safely. it's good to be able to spend my money locally and get this kind of service when there is so much temptation to buy things online.
Jeff Helms
Jeff Helms
01:00 19 Apr 17
Krissy came and answered all of my questions about insulation and explained the entire process. The installer came when he said he would and completed the job in one day. Space was actually cleaner than before he started! He is the tall guy with the beard in the back row of their picture here on Facebook. Super friendly and very courteous. They also installed my garage doors a few years back but never consider them for insulation until a friend recommended them. I HIGHLY recommend them for your Garge door or insulation needs.Thanks Metro!Jeff Helms
Robert Philpot
Robert Philpot
22:28 18 Apr 17
Super fast service reasonably priced and every part of the service was very professional.
Cindy Pocali
Cindy Pocali
15:45 21 Mar 17
Such an important part of the overall look of the house. Great explanation of differences in doors. Seamless, detailed installation. Soooo quiet!
Joey Jordan Bragg
Joey Jordan Bragg
02:15 16 Sep 16
Fast, courteous & professional all the while being affordable! I finding a great local business!
Jessica Brennan
Jessica Brennan
19:32 19 Aug 14
Excellent prices, people, and service! I highly recommend them!
Corey Townsend
Corey Townsend
20:20 26 Jun 14
Metro installed a new door for me today. FANTASTIC job! Thanks guys!
Cindy Warnock Treadwell
Cindy Warnock Treadwell
14:10 10 Mar 14
u hiring
Scott Worthan
Scott Worthan
18:53 30 Dec 13
Ryan Kennedy
Ryan Kennedy
23:19 06 Dec 13
Taylor Condon
Taylor Condon
16:16 05 Dec 13
Amazing people and incredibly hard workers! I wouldn't choose anyone else.
Jennifer Rychlik
Jennifer Rychlik
14:04 10 Oct 13
Randy Parks
Randy Parks
17:38 23 Aug 13
Wayne Thompson Jr.
Wayne Thompson Jr.
16:51 04 Aug 13
See all reviewsWrite a review
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Google Rating
4.8
Based on 374 reviews
Metro Garage Door, Inc.
Metro Garage Door, Inc.
4.8
Lafaithiar Sellers
Lafaithiar Sellers
00:52 27 Feb 21
Jimmy did a great job on my door will recommend Metro to my family and friends
Eric Boone
Eric Boone
15:29 26 Feb 21
Jimmy: polite, friendly, helpful, efficient ; an all around great experience.
Greg Griffin
Greg Griffin
19:11 24 Feb 21
I had a GREAT experience with Metro yesterday. The technician was not only friendly but skilled. He removed our 20+ year old dinosaur of an opener motor installed our new system in just about an hour. Fantastic experience. I highly recommend them!
DeRonne Floyd
DeRonne Floyd
20:12 22 Feb 21
Jake's expertise got the garage door up and functional in no time. Would definitely recommend to anyone in need of a reliable repair.
Tammie Cravens
Tammie Cravens
02:12 20 Feb 21
Debbie Demkow
Debbie Demkow
02:00 20 Feb 21
Jimmy was both professional and courteous. He installed my garage door opener and serviced my door which is now as quiet as when new. He took the time to double check for any debris before he left. Great job
Robin Jones
Robin Jones
15:45 19 Feb 21
I want to thank Jimmy for having an outstanding positive attitude. My garage door scheduled appointment was between 2-6 on Feb 18, 2021. JImmy called at 5:30pm and still had 1 more job ahead of me. It would be at least 1.5--2 hours until he arrived. He said he would call me when he was done and wanted to still come out for my sevvice at 8:00PM. I said we can reschedule to the next day since working a all day and that was no issue to him. I felt really bad and just wanted him to get home to his famiy. So he arrived at 8:45pm in the freezing cold/dark and afterworking a very long day. He was very courteous and very hard deadicated employee. Thank you very much!!
Katrina Parker
Katrina Parker
21:56 18 Feb 21
Jimmy, thanks for doing an excellent job and providing great service.
Janelle Goggins
Janelle Goggins
18:20 18 Feb 21
I had already gotten a quote to replace mybroken garage door(s) and get new openers...which was a great price by the way, when my broken door suddenly stopped going up and down. Since the lead time on new doors is quite a while, I was panicking. I called Metro and they immediately sent Jimmy out. He was able to fix the door so that it will continue to work until my new ones get here. He had a great attitude, wore a mask and kept his distance (covid safety) the entire time. I have only worked with him, Mark Stovall (my sales rep), and Paige and Kelly in the office, but every single one of them took the time to listen, treated me with respect, and was friendly. What a great company!!!
Renate Jones
Renate Jones
21:55 17 Feb 21
Metro Garage Doors, Insulation, & Furnace provided a quick appointment date, the next day after calling regarding broken torsion spring. Jimmy, the technician notified me before calling, arrived on time, and completed the job quickly, and with precision. He explained each step and didn't try to make a small situation a complex one. He was personable, and abided by all COVID-19 precautions. In and out in less than 45 minutes! Great Job! Thanks
Jana Wallace
Jana Wallace
18:41 17 Feb 21
Jake W. was friendly, professional, and proficient with my garage experience. Would recommend!!
Eduardo Murry
Eduardo Murry
17:48 17 Feb 21
Jimmy, Great Job. Thanks for being Professional and having a Wonderful sense of Humor. Blessings!!!
Mike Gamel
Mike Gamel
22:38 16 Feb 21
Jimmy was a pleasure to deal with. Prompt, courteous and fast. Thanks guys!
Cheray Duran
Cheray Duran
16:26 16 Feb 21
I needed service one of my Garage doors that Metro Installed over the summer and they had Jimmy come out the next morning. Jimmy was very friendly and awesome. He fixed the door that I called about and he also checked and re-secured the other door just to be safe. I was very happy with my service today.
Korey Mitchell
Korey Mitchell
02:21 16 Feb 21
Jimmy was great to deal with. The day ran long and Jimmy was committed to getting us taken care of. He went the extra mile to make sure we were happy with the install and even took the time to program the wife’s HomeLink in her car so she was ready for work the next day. Very satisfied with Metro Garage Doors as always!!
Greg Ward
Greg Ward
16:59 15 Feb 21
Jimmy did a great job! He was super friendly and efficient.
Kendra Eady
Kendra Eady
03:25 13 Feb 21
Jake was awesome. He was very friendly and the service was fast. Jake was easy to talk to, and very professional. I am very pleased with my garage door opener and the service I received.
Ronald Mcghee
Ronald Mcghee
14:01 12 Feb 21
Kathy Sheriff
Kathy Sheriff
17:59 11 Feb 21
Jake arrived within our allotted time frame. He demonstrated outstanding professionalism providing tips on door maintenance and when to call for service. He also explained the prepaid maintenance agreement. We are extremely satisfied with Metro!
Connie Harper
Connie Harper
06:40 11 Feb 21
The spring broke on my garage door. When I called Metro Garage Door they sent Jimmy out to fix it. He did not have that spring in stock and had to order it. When it came in he returned to fix my garage door. Jimmy was very professional, courteous and friendly. If I have any other problems I would not hesitate to request for him to take care of my garage needs.
adam graham
adam graham
21:20 08 Feb 21
Metro Garage Doors did a great job! Jake repaired my door and made sure it was adjusted correctly. He gave me tips on how to maintain my door so that it continues to work properly.
Tiffany Murray
Tiffany Murray
16:06 08 Feb 21
Jimmy was awesome, I will definately reccomend to others
Ashton Green
Ashton Green
21:05 04 Feb 21
I called Metro Garage Door when my 18' door started impacting the wall and binding during closure. Jimmy was able to replace a few bent parts and then worked to fine tune my door and opener to work very smoothly. We are still new to this house and our door has had a rough life, but Jimmy got it working well so that we can get a few more years out of it. Thanks Metro!
Mitch Isaacs
Mitch Isaacs
17:05 04 Feb 21
Jimmy did a great job fixing my garage door. He was very professional and easy to talk with. My garage has never worked this well. I would recommend my experience with Metro Garage Doors to other.
David Mayeske
David Mayeske
13:48 03 Feb 21
Very professional and helpful. On time. Excellent work!
Jackie Kite
Jackie Kite
07:35 03 Feb 21
Last December Jimmy installed a garage door opener for me. He was efficient, professional and courteous.
Natalia Escobar
Natalia Escobar
23:59 02 Feb 21
KIPLA Learning Academy
KIPLA Learning Academy
23:24 02 Feb 21
Jimmy, was extremely professional and informative!! Great Customer Service.
winston cooper
winston cooper
16:56 02 Feb 21
Jimmy repaired one of my garage doors in August and he was back today to repair the other and as always, he was great explaining things and the problem and finally getting the job done timely so that I could return to my office.Thanks Jimmy!!!
Rachel Neal
Rachel Neal
16:34 02 Feb 21
Great folks!!!
Black Flash
Black Flash
20:54 01 Feb 21
Jimmy was a great tech. Very Professional and knowledgeable. i agree with all of the reviews that have been posted.
Micki Nicholson
Micki Nicholson
20:46 01 Feb 21
We called Metro this morning about a problem with our garage door. Jake came out and arrived at the time we were given. He checked the door, told us what he needed to do. Jake was very proficient in fixing our problem. He was polite and professional and even oiled all the parts. Thanks Jake for coming out in this windy, cold and a little snowy weather. Metro has never let us down.
OutdoorDad
OutdoorDad
19:51 01 Feb 21
Ask for Jimmy to be your service technician. He was quick and very professional! Great service!!!
Shamekia Nash
Shamekia Nash
20:54 31 Jan 21
Jimmy did an excellent job. He installed our garage door opener. He explained everything and answered all out questions.
Robert Paley
Robert Paley
20:28 30 Jan 21
Jimmy Smith did a phenomenal job repairing our garage door. He was prompt, proficient and professional.Thank you Jimmy and thank you Metro Garage!
James Schlicker
James Schlicker
18:38 27 Jan 21
Metro sent Jimmy to take care of a minor problem with our garage doors and he took care of the problem quickly and even oiled the door parts that had a squeak fixing that too. Thank you Metro and Jimmy!
Andrea Searcy
Andrea Searcy
23:14 26 Jan 21
Lisa McCormick
Lisa McCormick
22:03 26 Jan 21
Fantastic service. From making my order to Jimmy coming to my house for installation! I highly recommend this company.
Ashley Chisholm
Ashley Chisholm
12:08 26 Jan 21
Everyone at this company is great, from scheduling to actual service. Jimmy is incredibly knowledgeable, patient, and his work is fast and well done. Their customer services is awesome.
Rod Stewart
Rod Stewart
16:39 25 Jan 21
Jimmy was professional and very courteous he explained to me what the problem was and fixed it with no problem.I highly recommend that you send him on all service call.
Sammy Harris
Sammy Harris
14:57 25 Jan 21
Metro doors appointment was easy to get, they came out the next day on time and delivered excellent service. The Metro doors representative Jake had the best attitude on a nasty day in Georgia. Jake's professionalism was a welcomed change from recent contractors I'd been dealing with recently. I would highly recommend Metro doors.
William Florkowski
William Florkowski
19:17 22 Jan 21
Excellent work that they stand by, honest and efficient
Martin Giammarco
Martin Giammarco
17:02 21 Jan 21
Jimmy was a pure Joy, arrived on time, finished in less than 30 mins, was friendly, gave me some good recommendations, saved me some money !
Kay Black
Kay Black
00:39 21 Jan 21
Great job installing our door
Horatius Coleman
Horatius Coleman
20:33 20 Jan 21
Jimmy repaired my garage door today and we are extremely happy with his professionalism and the work that he did. He was very knowledgeable about every detail of the job.I highly recommend them for all of your garage door needs.
Gloria Preston
Gloria Preston
17:23 20 Jan 21
I cannot say enough good things about this company. When I first called the office, how professional they were. Today Jimmy replaced the springs on my door. I have never met such a personable professional technician. He was so helpful with suggestions. I definitely will call this company again and hopefully I will definitely request Jimmy but I feel all their workers and staff are of the same quality. Great company.
Ken Goodwin
Ken Goodwin
00:54 20 Jan 21
Jimmy was a pleasure to work with he was on time did an excellent job! Explained everything to me answered all my questions and helped with extras that he saw needed. Highly recommended!
Kevin Daniell
Kevin Daniell
14:24 19 Jan 21
Thanks again for the great service. Jimmy was very professional.
Chardy Shelton
Chardy Shelton
17:56 18 Jan 21
My tec was Jimmy and he did an excellent job . Thank you so much
Joe A
Joe A
16:11 18 Jan 21
Jimmy was great. Showed up on time, work was completed quickly
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  • Phone
    770-281-4480
  • Address
    12871 Veterans Memorial Highway
    Douglasville, GA 30134
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Metro Garage Door, Inc. | 12871 Veterans Memorial Highway, Douglasville, GA 30134 | 770-281-4480 | Fax: 770-489-9259

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